Hi there, I must say this… I had my compensation a year ago! Then the ppl I got the compensation off wanted/demanded I paid the remaining balance a year later. I asked Barings Law for help and adv... Voir plus
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Lisez les avis des autres
I have had a very unpleasant experience with Barings Law, to say the least. I am in dispute with them for over 8 weeks. They never replied to my emails. My case has been never investigated, though it... Voir plus
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VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Voir plus
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We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Coordonnées de contact
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Royaume-Uni
- 0161 200 9960
- info@baringslaw.com
- www.baringslaw.com
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Don’t not use Barings law
Don’t not use Barings law, drag the ass out of everything used theses for car finance claim wouldn’t recommend these all they care about is getting there fees which they provide very little on.
22 octobre 2025
Avis spontané
Réponse de Barings Law
Hi,
I am sorry to hear you are unhappy with the service you have received. This is not the standard of care we like to uphold.
I understand your frustration regarding the length of time it has taken for your claim to progress. Please be assured that our team have been working diligently on your case, however there have been a number of legal matters which has caused a delay in reaching a final conclusion.
This is mostly put down to various court hearings taking place to determine certain meanings around wordings such as if lenders had a fiduciary duty to consumers. Hearings were then subject to appeals until it landed at the Supreme Court, who passed down their judgment in August. However, the legal process continues due to the Financial Conduct Authority now working on a proposed redress scheme.
I hope this helps reassure you that we are continuing to work on your case and doing everything we can to get you the best outcome.
I have submitted an information request via Trustpilot, if you could please respond to this, I will ensure a member of the car finance team contacts you to provide you with a full update about your claim. Alternatively, you can contact us by calling 0161 200 9960.
Kind regards,
Jessica Howkins
Extremely Poor Service, No Communication, and Lack of Professional Competence
I have been a client of Barings Law for several months and paid £2,600 in full and in advance. Unfortunately, my experience has been extremely disappointing from start to finish.
They submitted my documents to an official authority without any cover letter from the solicitor — only forwarding the bundle that I personally prepared. Such negligence and spelling mistakes in official submissions could cause serious and irreversible harm to a client’s case.
Despite months of requests, they refuse to arrange any face-to-face meeting and never answer phone calls. There is no emergency contact number for urgent situations, even though I have repeatedly asked for one.
Emails are often ignored, and when they do respond, it’s delayed and incomplete.
Their team has shown a lack of knowledge of essential legal procedures, forcing me to personally research regulations and even contact the relevant authorities directly to clarify matters that my own solicitor should have known.
Because of their poor communication and lack of accountability, I have already been forced to pay for independent legal advice twice, despite already having an active solicitor and a fully paid contract.
Even after more than a year, they still misspell my own name in their email correspondence — a clear reflection of the level of care and attention they provide.
The firm demonstrates no follow-up, no responsibility, and no attention to detail. They handle critical legal matters carelessly, as if they were routine paperwork.
I strongly advise anyone — especially those dealing with sensitive or high-risk cases — to think very carefully before instructing Barings Law. Once they have received payment, communication and professionalism disappear completely.
After my numerous complaints to them and their company, exactly one day after I made a comment about this company in Trust Pilot, instead of apologising or scheduling a face-to-face meeting or correcting their behaviour, they announced to me that we were withdrawing our representation from this case.
21 octobre 2025
Avis spontané
Réponse de Barings Law
Hi,
Firstly, I would like to apologise for the experience you have had with us. This is not the standard we like to uphold for our clients.
I have submitted an information request via Trustpilot. This will enable me to be able to locate your file and take a better look into what is going on with your claim.
Once this has been done, I will organise for someone to contact you to go through your complaint and try to reach a resolution with you.
With regard to not being able to contact us through an emergency number, this is not something we have. However, our team are available between 9 and 5 on weekdays, you can call them on 0161 200 9960, email info@baringslaw.com or chat to us on our online webchat on our website. However, the fact you have been unable to reach us is unacceptable and this is something that will be reviewed when looking into your file.
Trustpilot has a 72 hour window in which you can respond to our information request. Once this is done, I can assure you that action will be taken to look into this for you.
Once again, I apologise for any frustration and inconvenience caused.
Kind regards,
Jessica Howkins
Excellent service jack was very helpful…
Excellent service jack was very helpful and polite great service
17 octobre 2025
Avis spontané
Réponse de Barings Law
Hi David,
Thank you for leaving us such a lovely review regarding the service you received from Jack. I hope he was able to answer all your queries.
If you require further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Dear Barings Law Team,
Dear Barings Law Team,
Greetings of the day.
I hope you are doing well today.
Well.
Thank you for the insightful conversations indeed and I appreciate all your efforts, hard work, .., due to my Case very much indeed.
Yours sincerely,
Patrik
Have a fab weekend all the while.
17 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Patrik,
Thank you for leaving us such kind feedback regarding the service you have received, it is greatly appreciated.
I hope that our team have been able to answer all of your queries.
If you require us for further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Réponse de Barings Law
Hi,
Thank you for leaving us a great review. It's wonderful to hear you are happy with the service you received from our team.
If you require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Very helpful thank you quick respond 5*…
Very helpful thank you quick respond 5* service.
15 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Craig,
Thank you for your great review. I'm pleased to hear you are happy with the service you received.
If you require additional assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
No Win No Fee? Maybe!
A big thank you to Andrew Stewart who posted on this page, announcing that there is a 14 day cooling off period [ buried deep down in the terms and conditions ] for online sign ups.
After signing up online for the misuse of data by Google and Microsoft, I started receiving a torrent of emails requesting additional information, including many duplicate emails. Not a good start! I rechecked the extensive T&C’s in their CFA ( conditional fee agreement ) and buried there was a clause that states, “If I lose, I am liable for paying my opponents legal charges and disbursements” WHICH CAN BE HUGE in the case of 2 USA giant companies like Microsoft and Google. I am posting this on TrustPilot to warn others to CAREFULLY read Baring’s T&C’s before signing any agreement with them, this is heavy stuff!
26 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Brian,
I am sorry to hear that you did not feel comfortable in continuing your claim with us.
With regard to our claim against Google and Microsoft, they are both no-win no-fee. In addition to your CFA, an insurance policy would have been taken out to ensure that your liable costs would have been transferred to Barings Law in the event of an unsuccessful claim.
We understand that legal costs can mount up and we want to ensure that legal help is accessible for all, which is why we take out this policy.
I hope this helps explains things for you, but if you would like further clarification on the matter, should you ever wish to restart your claim, our team are available to call on 0161 200 9960 and they can help you understand our CFA in greater detail.
Kind regards,
Jessica Howkins
Reversing cancellation of my claim
After a bit of effort to sort out an issue about my application I received a very helpful response from Jamila Nelson which enables me to reapply for compensation.
9 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Vincent,
Thank you for leaving us great feedback regarding the service you received from Jamila.
If you require further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
TALKED TO JACK HE WAS SO HELPFUL THANK…
TALKED TO JACK HE WAS SO HELPFUL THANK YOU FOR TODAY JACK HIGHLY RECOMMENDED BY ME 5 STARS
9 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Ashley,
Thank you for your great review. It's a pleasure to hear that you are happy with our service.
If you require us for further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
I have also seen a post on Facebook…
I have also seen a post on Facebook with regards to the google data breach. I have provided them with my details but alas I keep getting an email which asks me to fill in a questionnaire. I cannot open this email as it crashes my email app and just continues to try and load indefinitely. I have emailed the company several times to explain the issue and to ask for help but keep getting an automated message back. Thinking this could be a scam to try and get me to pay fees when indeed I try to provide the information but can not access the form. No communication and help in my problems.
7 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Carwyn,
I'm sorry to hear that you are experiencing issues while trying to access the questionnaire. We have had some issues with particular email domains opening links and creating this issue, it is something we are looking into.
I have passed your details over to our customer service team and have advised them to reach out to you to see how we can work around this problem in the meantime. They should be in touch with you shortly.
I would like to reassure you on our legitimacy as a firm. We would not ask for you to pay fees if you have been unable to complete a questionnaire due to a technical issue. We will work with you on coming to a resolution and ensuring the rest of your claim journey is smooth sailing for you.
You can also contact our team by calling 0161 200 9960 if you miss a call from our team. They will be on hand to help.
Kind regards,
Jessica Howkins
I just spoke to Jack houghton he was…
I just spoke to Jack houghton he was very helpful and friendly and professional 100 present thanks
7 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Joe,
Thank you for providing us with such great feedback regarding the service you received from Jack. I am pleased to hear he was able to help you with your queries.
If you require further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Received Excellent Service!
7 octobre 2025
Avis spontané
Réponse de Barings Law
Hi Tawanda,
Thank you for positive review regarding the service you received.
If you require any further assistance from us at any time, please do not hesitate to ask.
Kind regards,
Jessica Howkins
I have had ongoing correspondence…
I have had ongoing correspondence regarding my ongoing claim. The paperwork is all clear and professional. I have spoken with one of the team members through Messenger at times, and they have been factual, empathetic, and understanding. I have felt supported and valued as a client.
As I suffer with anxiety and have dyslexia, i feel my needs have been met, valued and understood.
26 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Tamar,
Thank you for leaving us such a wonderful review. I am delighted to hear that you feel valued and that you feel supported throughout your process with us.
Your trust in us is appreciated and we hope to bring you some good news in the future.
If you ever need us for anything, please don't hesitate to reach out to us.
Kind regards,
Jessica Howkins
Excellent service & communication from…
Excellent service & communication from Jack Houghton.
23 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Frances,
Thank you for your lovely review regarding Jack's service. I'm pleased to hear you are satisfied with how he has communicated with you.
If you ever require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Jack Houghton has been very helpful…
Jack Houghton has been very helpful throughout the process and has kept me informed every step of the way.
22 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Emma,
Thank you for your great review regarding Jack's service. It's brilliant to hear he was able to help assist you.
If you require any further assistance, please do not hesitate to ask.
Kind regards,
Jessica Howkins
Non responsive company!
Similar to others I saw a posting online from resolver with regards to data misuse for google & microsoft. The company mentioned in the posting handling claims was Barings Law.
The form for each claim asked for basic details which did not seem a problem at the time. After submitting the forms and reading through the fine print (which wasn’t available till after the forms were submitted) I decided to cancel. I subsequently filled up the cancellation forms and emailed back to the company.(within the 14 day cooling off period)
This was done within an hour on the 17th September. No call, no email from the company! I tried to call and use the web chat no response! Just bombarded with further meaningless emails which none of them confirm the cancellations requested!
How difficult is it for their customer service to send someone an email to let them know their request has been acknowledged?
17 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Andrew,
I am sorry to hear you are unhappy with our service.
Unfortunately, without further information from yourself I am unable to locate your file to look into this for you. I have requested this from you via Trustpilot. If you could please respond to this, I will find out what is going on for you.
Alternatively, our team will be available between 9-5 on weekdays on both phone and webchat. We have had a high volume of queries come through over the past week, so they may be slightly delayed but I will advise for them to look for your email and provide you with a response.
Our team can be reached by calling 0161 200 9960 if you wish to try contact them again.
Kind regards.
Jessica Howkins
Dealt with a Mr Houghton at Barings…
Dealt with a Mr Houghton at Barings Law... I wanted something cancelled and this guy was a pleasure to deal with... I'm over 76 years old and sometimes things get a bit muddled... but Mr Houghton helped me which I'm grateful for...Barings Law should be proud of having Mr Houghton on the team.
Thanks again John.
18 septembre 2025
Avis spontané
Réponse de Barings Law
Hi John,
Thank you for leaving us such a lovely review regarding Jack's service.
I am delighted to hear that you are happy with how Jack helped you go through things and that he put your mind at ease. As you have said, we definitely are proud to have him on the team.
If you ever require us for anything else, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Take the Negative reviews with a pinch of salt
I signed up for the Microsoft & Google Data misuse action on 18/09/2025. Having read the 1 star negative reviews on here I decided to cancel my participation as I was concerned that although I appeared to qualify to join, further down the process it might turn out that I did not qualify or would lose and would therefore incur fees of some sort. As I was still in the 14 day cooling off period I decided to cancel, completed a cancelation letter/form(s) and emailed them today 19/09/2025 at 06.43am. At 15.58 on 19/09/2025 I received an email from Jack Houghton at Barings Law confirming my participation had been cancelled. I cannot fault the service I have received and while at least one of the negative reviews implies that they think the positive reviews are fake, I would question the motives of that particular reviewer, and the other negative reviewers. Maybe they feel they are entitled to one-2-one immediate service and their expectations are unachievable, or maybe they have an axe to grind and would never be satisfied. I and my partner encounter people of this mindset on a daily basis in our jobs. My experience has been very positive. I was contacted promptly in reply to my emails.
19 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Mark,
Thank you for your kind review regarding the service you received from our agent Jack.
While we are sad to see you go, we understand your concerns and we would rather you feel comfortable and at ease. I would also like to thank you for your words regarding reviews - every review we get is from one of our clients, so to hear you find us trustworthy in that regard means a lot.
If you ever change your mind, or have any questions about your cancellation, please don't hesitate to contact us. We will be happy to help.
Kind regards,
Jessica Howkins
Very prompt with there actions .any…
Very prompt with there actions .any queries there straight back to you and if any unforeseen events happen they let you know straight away
18 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Wayne,
Thank you for your kind review. It is a pleasure to know that you are happy with our service and the updates you have been receiving from us regarding your case.
If you ever have any queries or need assistance with another matter, please do not hesitate to reach out to us. Our team will be happy to help.
Kind regards,
Jessica Howkins
Is this a scam firm?
I got an email from Resolver (they are next on list for a bad review) telling me about a claim for data misuse by Google and Microsoft.
Why I even wasted time looking at it is a mystery.
Anyway had a look at it and filled in the form. Within minutes I was bombarded with 6 emails from Barings law. And I realised that if I didn't "cooperate" and probably filled in more forms and answered more questions I would be charged a fee. This I did not see anywhere before I filled in the form.
But I also saw that there was a 14 days cooling off period, so, I thought Ok, no problem.
I tried the web chat (20 hours ago, still no reply) I emailed them 3 times attaching the request to cancel form found on their website, No rply to these emails. I called them this morning at 11.44, talked to some guy who said my claim had not been cancelled but that he would do it straight away and send me a confirmation email. I am still waiting.
Then I got an email updating me on my claim at 2.43pm . I tried to call, the phone number is unavailable! tried the web chat . That does not work either. why on earth does Resolver get involved with these cowboys?
Please do not tell me to call 0161 200 9960 . I have tried and the number is "unavailable right now" and so is the Webchat.
Perhaps I should follow Robert West's example and start charging you £50 for each next email I sent you .And of course the ombudsman and a nice complaint to The Solicitors Regulation Authority .
Why have you not got a section for mis-sold legal advice?
18 septembre 2025
Avis spontané
Réponse de Barings Law
Hi Henri,
I am sorry to hear you have had such a troublesome experience in starting your claim and trying to cancel it.
Unfortunately, without your information I cannot locate your file. I have submitted a Trustpilot request to you - if you could please respond within their 48 hour time period, I will be able to look into this for you.
If our phone line is ever unavailable, it usually means all of our agents are on a call, although you should be placed in a queue. I will request that our tech team takes a look into this.
Alternatively, you can email info@baringslaw.com which goes to our customer service department.
Kind regards,
Jessica Howkins
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