Battery Trader Avis 430

I purchased two batteries from this company, hoping for a performance of 15 to 20 miles. Unfortunately, they only delivered about two miles of range. After discussing this with my bank, they graciously issued a refund.

However, I received a concerning response from the company, including threats of legal action for not returning the funds. I have made it clear that I will not repay for items that do not meet expectations. I offered to return the batteries, as they are very defective, but the company seems unwilling to facilitate that.

Though disappointed by my experience, as the company seems dismissive of their warranty commitments, I refuse to let this setback define me. Their comments suggesting I should limit my travels were disrespectful, but I chose to stand firm.

To protect my rights, I have decided to enlist a lawyer who is prepared to take on my case. I urge others to approach this company with caution, as my experience highlights significant concerns about their customer service and support for individuals with disabilities. Trust your instincts; you deserve better.

Have been buying scooters batteries from this supplier for years and I can honestly say that there was never a problem with either the delivery or the quality of the batteries! Five stars from me! Thank you

Every aspect of order to delivery was first class. I then got an email on how to look after the battery which I thought was a great touch and very helpful.

The gentleman who was my initial contact was very helpful and his advice on what batteries I needed was very much appreciated.
First class service .

Quick delivery, good price, invaluable tips for use!

Really helpful service, prompt delivery, could not ask for better...thank you

The battery was just what I needed, fitted nicely, just had to soldier two wires, but they sent the directions and it was done in no time ,and at a very good price, thanks,and the delivery was so quick .

My ride on mower battery replacement was delivered before the promised date in perfect condition.
Fitted the same day to the mower, it is performing well.

Brilliant service

this was my 3rd order from yourselves, cant fault your service and knowledge that you have passed on to me.
don't mend that's not broken.

Very helpful, fast delivery, quality product.

Rapid delivery with great communication, together with a brilliant price.

Very helpful information with the new battery and helpful staff

Excellent help over the phone sourced exactly what I needed and posted very quickly

Great service and delivery was fast and on time. Just as described.

Quality product, quality customer service and prompt delivery.

They replaced batteries that were donkeys years old.

Fast delivery,competitive price and easy to order

Brilliant service and fast delivery

The best battery on the market for your mobility scooter

Excellent service they go above and beyond. Sorted my battery out and new one works great !