BEAUTYCOS.co.uk Avis 

276
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... Voir plus

Noté 5 sur 5 étoiles

This product we came across in Lanzarote, my husband has to use this as it is the only cream that stops the itching on his arms and legs, it softens and heals the abrasions that appear on his limbs fr... Voir plus

Noté 3 sur 5 étoiles

Customer service very poor, only ever replied with generic replies despite asking specific questions. Package arrive and inner packaging was ripped and brush has been used as it had blonde hair in it,... Voir plus

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. aussi dans
  3. Boutique de santé et beauté
  4. Fournisseur de cosmétiques et de parfums

Écrit par l'entreprise

Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(276)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pleasantly surprised

I went online to find a particular brand of men’s aftershave which is notoriously expensive and found it on Beautycos for a really great price. From start to finish the communication regarding my order and the delivery status was brilliant and it arrived in good time. My aftershave was well packaged and I’m over the moon with the product. I would highly recommend giving Beautycos a try, I don’t think you will be disappointed 😊

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service. I'll be back

good products, prices & great service. I'll be back

10 mars 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hi Roger

Thank you very much for this great review!

I am very pleased to hear thay you have had a great experience shopping with us, and that you appreciate our good prices and service!

I look forward to help you again in the future.

I wish you a great day!

Kinds regards
Emma, Beautycos

Noté 2 sur 5 étoiles

Good product but danish writing

The case is as expected but unfortunately the writing is danish . I really think that if you see your customer is from uk then it would be beneficial to tour customer if it’s English written

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service

5 mars 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hi Ruggero

Thank you so very much for this great review!

I am pleased to hear that you have had a great experience shopping with us, and that you appreciate our service!

I hope I get to assist you again in the future.

I wish you a great day!

Kind regards
Emma, Beautycos

Noté 5 sur 5 étoiles

One of the best shops for your beauty…

One of the best shops for your beauty needs out there. Hassle free, professional and best deals on the web.

3 janvier 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Hi

Thank you so much for your wonderful review! I’m thrilled to hear that you enjoyed shopping with us and that you had a positive experience on our webshop.

I truly appreciate your kind words and look forward to helping you again in the future!

Wishing you a fantastic day ahead!

Kind regards
Emma, Beautycos

Noté 5 sur 5 étoiles

Great service

Great service

3 février 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hi Sally

Thank you so very much for your feedback.

I am really glad to hear that you think our service is good!

I look forward to help you again in the future!

Have a great day!

Kind regards,
Emma, Beautycos

Noté 5 sur 5 étoiles

Products Perfect

Products arrived on time & exactly what I ordered. Very happy with the service

1 février 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Dear MS Lambert

Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with the products and prices.

We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.

Thank you for shopping with us.
We wish you a very good day
Best regards, Louise

Noté 5 sur 5 étoiles

Arrived when it should and in good order

3 février 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Dear Shane

Thank you for the great review!

We're glad that your order arrived quickly and that you're happy with the products and prices

Thank you for shopping with us.

We wish you a very good day
Best regards, Malene

Noté 5 sur 5 étoiles

Very happy with BeautyCos

Very happy with BeautyCos. I had never used the site before, but everything was excellent. Product is perfect and delivery tracking was helpful. Many thanks.

30 janvier 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Dear James

Thank you for taking the time to give us such a nice review.

We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.

We hope to see you again on our webshop or one of our physical stores in Denmark.

I hope you have a lovely day,
Kind regards, Louise

Noté 5 sur 5 étoiles

easy to order and arrives on time

easy to order and arrives on time , competitive pricing and has items i couldnt get elsewhere

27 janvier 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Hello Ruth,

Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with our service and prices.

We always try to have a wide range of products including new and popular classics.

Thank you for shopping with us and we hope to see you again soon.
We wish you a very good day
Best regards, Malene

Noté 5 sur 5 étoiles

Excellent

Good prices and prompt delivery - no hassle.

20 janvier 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hello Isky,

Thank you so much for such a lovely review, it means a lot to read that you had a good experience when you shopped with us.

We hope to see you again soon.

We wish you a great day
Best regards, Malene

Noté 1 sur 5 étoiles

Customer Service @ BeautyCos

I recently purchased some Exuviance, Believe Age Reverse Day Repair SPF 30. Unfortunately, the actual tube developed a fault around the seal. So when using the pump nozzle the cream would leaking from the seal, creating unnecessary wastage and mess. The tube due to the faulty seal was not air tight...This product is not fit for purpose, why have a nozzle when the cream leaks from the split seal???

After contacting BeautyCos with evidence images regarding this (give them benefit of the doubt - as it was near Christmas!!) BeautyCos finally replied. Their customer service could have been a lot, lot better. They want more proof such as a video action, which would be good if my phone had that facility; it doesn't. BeautyCos seems to be shirking their responsibility. This product is not fit for the purpose. I as a customer bought this product in good faith, and all I have met with is shoddy customer service and it's all my fault attitude.

Would I recommend BeautyCos to others, I would say be very mindful that should your product develop a fault BeautyCos are quite reluctant to rectify it. They've took your payment... So you can more or less get stuff, as they are not interested.

The rating given is not a true reflection as I cannot mark for minus, but if I could have I would have marked BeautyCos minus ten and that's being over generous.

2 janvier 2025
Avis spontané
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Réponse de BEAUTYCOS.co.uk

Hello,
We are sorry to hear that you have not been satisfied with the service you received.
Looking into the case I can see we contacted our supplier after you told us you couldn't provide a video. After we contacted them on the 14th January, we have fully refunded you for the faulty item the same day.
We hope you are happy with the other products you bought and wish you a lovely day.
Best regards, Malene

Noté 5 sur 5 étoiles

I received the product I asked for and…

I received the product I asked for and use. A small problem with communications as they are not in UK but all sorted and they were very understanding.

10 janvier 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hello,
Thank you very much for the review.
We are happy to hear that you got our order and are happy with the products.
It is correct that we are based in Denmark, however we are always ready to help if there is any questions regarding an order or a product from our webshop. I am happy to hear we managed to solve the issue.
We hope to see you again and wish you a lovely day.
Best regards, Malene

Noté 1 sur 5 étoiles

Not very happy with them to be honest

Not very happy with them to be honest.
I order a set of products and enter the address manually to where i wanted it be sent. As the order went through it went to an old default address. i emailed straight them away with the correct address and the error.
All i got back was sorry as you should have read in our terms and conditions we don’t work weekends it was sent to the address i did not want it sending to.
In my humble opinion this is shocking service I will not be using them again for anything

3 janvier 2025
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hello Michael,
We are sorry to hear you have had a bad experience.
We have tried to help you the best we can, and we have forwarded the correct address to the shipping company. I have mentioned the details in the e-mail I have sent you, and I am currently awaiting your response, to ensure I am helping you the best I can.
As I have also mentioned we are working on a solution to ensure a similar problem won't happen again.
Regarding the default address when logged into your account, the system will only use the saved address as shipping address if this is checked off during check-out.
We are sorry for the inconvenience this has caused you and are working to find a suitable solution together with you.
I look forward to hear from you and wish you a great day.
Best regards, Malene

Noté 5 sur 5 étoiles

Good quality & competitive prices

Good quality & competitive prices. Arrived quickly & on time. Well packaged. Value for money. Item as described. Very happy with purchase. Will use again

5 décembre 2024
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hello Sajid,

Thank you for the great review.
We're glad that your order arrived quickly and that you're happy with the products and prices.

We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.

Thank you for shopping with us.
We wish you a very good day
Best regards, Malene

Noté 5 sur 5 étoiles

The products were accurately described…

The products were accurately described and arrived on time: Great service!

26 décembre 2024
Avis spontané
Logo de BEAUTYCOS.co.uk

Réponse de BEAUTYCOS.co.uk

Hello Mark,

Thank you for taking the time to write a review.
We're happy that your order arrived quickly and that you would like to recommend us.

Thank you so much for shopping with us.

We wish you a very good day
Best regards, Malene

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