I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... Voir plus
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Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Coordonnées de contact
Klaregade 21, 5000, Odense, Danemark
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4,2
Bien
276 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Wonderful
Wonderful! Access to products I love and need 😊 The products that I can get are products that really help improve my self confidence so I am so grateful!
28 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Jo
Thank you so very much for this great review!
I am pleased to hear that you like our products.
I hope we can be of help in the future!
Have a nice evening.
Kind regards,
Emma, Beautycos
Great selection of products
Great selection of products.
Really quick delivery and good communication.
Already bought more items.
Thanks.
27 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi John.
Thank you so much for the nice review.
We are very happy to hear that your experience was satisfactory.
I wish you a very good day and hope to see you back on the website again.
Best regards
Jorun, Beautycos
had a excellent experience buying from…
had a excellent experience buying from this company wouldn’t hesitate to use them again…👍
27 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Robert.
Thank you for the 5 stars and the nice review.
We hope to see you on the webshop again.
Have a nice day!
Best regards
Jorun, Beautycos
Thank you
It's hard to find this Alfaparf shampoo now so thanks for stocking it!
14 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Lesley
Thank you for the nice review, i am very happy that you found what you were looking for.
We are here to help you another time.
Have a nice day
Best regards
Jorun, Beautycos
Amazing experience
16 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi, alexandra!
Thank you so much for such a lovely review, it means a lot to read that you've had a good experience.
We hope that you’ll consider shopping with us again, either through our webshop or in our physical stores.
Have a wonderful day.
Best regards cecilie 😊
Good experience
I was a bit nervous about placing an order after seeing some of the reviews but I had a good experience and my order arrived on time and undamaged.
12 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Allyp!
Thank you so much for the positive review, it means a lot to us to read that you’ve had a good experience shopping with us.
We hope that you will come back to shop on our webshop, or visit one of our physical stores in Denmark.
Have a nice day.
With kind regards Cecilie😊
WARNING!!
WARNING!!! Do not order anything from this website. Thay sold me a faulty curling iron and refused to replace it blaming me of breaking it. Horrible customer service!!
11 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Heidi,
We are sorry to hear that you had a bad experience with our customer service.
Looking into the case I can see the curling iron has lost a screw.
The part that has lost a screw is used every time you use the curling iron, and it is not uncommon that it will get looser over time and usage, and you will need to tighten it yourself.
We asked if you still had the screw which you say you don't. After having contact with our supplier we unfortunately cannot offer a new screw to fix it.
We are sorry that we have not been able to find a solution you were satisfied with.
We wish you a good day.
Best regards, Malene
Wont buy again …
Concerned when asked for feedback before the products arrived. Made me worry they were lost.
Had not appreciated the curl lotion was a small 60ml travel size. I made an assumption on cost comparison with my hair dressers costs that it was a full tube, therefore not value for money for me
7 septembre 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Ruth,
Thanks for your review.
The e-mail you received regarding feedback is automatically sent after a specific amount of days after an order has been completed. We have set the amount of days so it should be delivered after the order has been succesfully delivered, and unfortunately this does not take into account if there are any delays in the delivery of the order or look into if the order has been delivered yet. We are sorry for the concern it caused you and I have forwarded this to our maneger so they can look into if the amount of days should be later.
I can see the order has been succesfully delivered to you the day after you contact us.
If there is any concern or questions we are always more than happy to help.
We always do our best to be transparent about our customers will receive when they place an order, and the amount of ml is always included on our website, if the product is in ml. Price-wise we always try to offer the most affordable prices and have weekly sales.
You are always welcome to return the products within 14 days of delivery as long as they are unopened and unused. You can read more about returning here: https://www.beautycos.co.uk/customer-service#warranty
Please let us know if there is anything else we can help with. We wish you a great day.
Best regards, Malene
Fantastic shopping experience and highly recommended
Fantastic shopping experience. Perfectly packed. Highly recommended. Will definitely be buying from BEAUTYCOS again. My new favourite 🤩
30 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Cath!
Thank you for taking the time to give us such a wonderful review, and we're glad you had a great experience shopping on our webshop. We hope to see you again on our webshop or in our physical stores in the future. I hope you have a lovely day.
Best regards Cecilie 😊
Excellent Prices
Fantastic prices and choice for high end hair products.
Quick delivery and packaged well.
I would definitely recommend and use Beautycos regularly.
23 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Lindley!
Thank you so much for such a wonderful review. It means a lot to read that you had a great experience shopping with us. We're also happy to hear that you appreciate our professional and high-quality products, which are among Denmark's best prices.
We hope you'll shop with us again on our webshop or visit our physical stores.
Have a lovely day.
Best regards Cecilie 😊
Brilliant service
Brilliant service! I was kept uptodate of my package throughout and felt confident that it was going to be successful on arrival.
Thanks for giving me the peace of mind with my safe package delivery. Keep up the good work! 👍🏽
15 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Gwen!
Thank you so much for such a wonderful review. It means a lot to read that you had a great experience shopping with us and with our customer service. We're glad you took the time to write to us.
We hope you'll shop with us again on our webshop or visit our physical stores.
Have a lovely day.
Best regards Cecilie 😊
Réponse de BEAUTYCOS.co.uk
Hi!
Great to see that you had a good experience shopping with us!
Have a lovely day.
Best regards Cecilie😊
Excellent service as usual Well…
Excellent service as usual Well packaged well delivered
13 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Sheila!
Great to see that you had a good experience shopping with us!
Have a lovely day.
Best regards Cecilie😊
Fast shipping
Fast shipping, good value and items arrived in perfect condition. Great shopping experience, thanks :)
10 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi isobel!
Thank you for your kind review. We’re glad that your order arrived quickly. We always strive to deliver within 1-2 business days so that you can enjoy your purchase as soon as possible. Thank you for shopping with us. Wishing you a wonderful day.
First time customer, and nicely surprised
I ordered some specialist foundation products from House of Fraser who took my money then emailed me to say they were not available, but did not return my money for quite a long time. And there was no way to contact them either - no number, and online customer service contact did not work . Out of desperation I tried Beautycos which I never used before. Their price was 20% cheaper than House of Fraser so thought might be a scam. However once order confirmed beautycos emailed a tracking number, and the goods arrived in 3 days (ahead of the promised 7days). A small imperfection was the packaging - not padded well enough so stuff must have moved in the courier box during the journey and two out of three foundation bottles had slipped out of their paper box when I got them.
But the overall a very happy customer that after all the hassles I have what I need.
1 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear W,
Thank you very much for the fine review.
We are happy to hear that the order arrived well although the bottles had moved around in the box.
We always try our best to pack mindfully to assure we do not have any wasted resources as we want to take care of our planet as much as possible. Therefore the packing paper is recycled and recyclable among other things.
It is always a fine balance to ensure the products are well protected and not using too much paper. I have forwarded the experience you have had to our packing manager as a reminder to be more mindful about products that might move more around in the box.
Please do not hesitate to contact us if there is anything we can help with.
We wish you a lovely day.
Best regards, Malene
Avoid at all costs. Yet another company charging for shipping and not actually shipping.
Yet another company using Parcel force as their deliverers.
Beauty Cos charges (quite a lot) for shipping , yet makes no attempt to deliver your item via Parcel Force : no card of attempted delivery , just an address miles away to collect your item despite the fact you literally PAY TO HAVE IT DELIVERED to your home. Its now impossible for me to get my item as I dont have the card they said they attempted delivery with and I have no reply from BeautyCos, Avoid this company at all costs
7 août 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear To,
We are sorry to hear you have had a bad experience.
We ship from Denmark and therefore the shipping cost more than if it was sent from the UK. But the package should still have been delivered to you and I can see you have contacted us regarding this. We have an ongoing case with the shipping company as we would like to know why they weren't able to deliver it to the address you wrote on the order. Once we know more we will let you know and find a solution together with you. Our customers' happiness is very important to us and we will do everything we can to help you.
Please do not hesitate to contact us if you have any questions in the meantime. We wish you a lovely day.
Best regards, Malene
The delivery nan just threw my pa have…
The delivery nan just threw my pa have over the hedge of my neighbor. Landed in their drive. Fortunately, my neighbor noticed it and delivers it to me . Thus is u acceptable!!
25 juillet 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Linda,
We are sorry to hear that the shipping company has delivered your package in a bad way, we apologise on their behalf. We have tried to ask you for more information because we would like to know which order this is regarding so we can contact the shipping company, but you have not responded. We would very much like to know more about your order and we hope you will send us and e-mail with your order number so we can look into it and let the shipping company know this is not alright. It is very important for us that our customers are happy with their orders including the way it has been delivered.
We look forward to hear from you and wish you a good day.
Best regards, Malene
Excellent
Quick delivery - easy to use website, love the oil which I bought. It’s amazing for my sensitive skin. I mainly use it on my arms. Have purchased before from Beautycos. Last one I bought lasted almost 10 months. Although it’s expensive it is worth paying for great quality and excellent service. Thanks.
12 juillet 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi Kathryn
Thank you so very much for this good review!
I am pleased to hear that you like your purchase.
I hope that we can be helpful in the future.
I wish you a good day!
With kind regards
Emma, Beautycos
No customer service
I ordered several eyeshadows earlier this year and when they were delivered the parcel was damaged. I have a video doorbell and was recorded saying to the driver 'this is a bit battered!' I wrote to Beauty Cos to ask for a refund and they asked me for photos. I sent them a photo of the smashed eyeshadow and also the video. I never heard of them again. Unfortunately I have lost the chain of emails so not so easy to follow up. Not impressed by their customer service. Since I have written this review Beauty Cos have been in touch (Having seen this review), they have apologised and have refunded me in full. I know things do slip through the net and this is what seems to have happened here so well done Beauty Cos! They have been very helpful and attentive since they have heard about this so well done Beauty Cos
25 février 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Helen,
I am so happy to have been able to contact you so we could find a satisfactory solution.
As I mentioned in the e-mail we did reply you after you sent the pictures and offered a refund. We were awaiting your reply before doing anything else. As I could understand from you it seemed like our reply had been in your spam folder by mistake, and therefore you had not seen it.
We thank you for updating the review. Please do not hesitate to contact us if you experience any problems or have any questions in the future, we are always ready to help :)
we wish you a lovely day.
Best regards, Malene
Items well packaged and as expected
Items well packaged and as expected. Super happy I can still get my Ikoo hair brushes in the UK. Will definitely order from here again!
15 juillet 2024
Avis spontané
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