I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Coordonnées de contact
Klaregade 21, 5000, Odense, Danemark
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4,2
Bien
276 avis
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A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Speedy efficient service and good price.
Speedy efficient service. Good price point. Half the price virtually of the stores in London and other cities in England.
Packaged well.
1 juillet 2024
Avis spontané
Recommended
A good price, very fast delivery. Good communication kept me informed throughout. Would use again. Thank you.
30 juin 2024
Avis spontané
Fast delivery, excellent price
Excellent price on a product that's out of stock everywhere else. Delivery was fast. Delighted.
15 juin 2024
Avis spontané
Prompt deliver and great price.
14 juin 2024
Avis spontané
Lots of great brands and good prices
18 juin 2024
Avis spontané
I can’t order from here
I can’t order from here. First website I’ve ever seen that refuses an address with no house number. Our house has a name and no number, many UK addresses are like this. Really wanted to order even with the £8.99 shipping but physically can’t it refuses my legitimate address and says I NEED to enter a house number. Never seen this issue before on any other website.
8 juin 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Georgiana,
We are so sorry for the inconvenience this is causing you. I have talked with our IT-department and they are currently working on validating the address a different way to accommodate for the addresses which doesn't have a number like yours. Unfortunately I do not have an estimate but it should be fixed within the near future, hopefully this week.
We hope you will retry to place the order after some time has passed, or you are naturally welcome to contact us if you want to know if it has been fixed before you try.
Once again we are deeply sorry for the frustration, we are doing our best to get it fixed as quickly as possible.
Please do not hesitate to contact us if we can help with anything else.
I wish you a great day
Best regards Malene
Update:
The issue has been fixed and it it now possible to complete the order without writing a street number on our UK site. We hope that you will try to order again if you are still interested in the products.
Feel free to contact us if you have any questions.
We wish you a lovely day.
Best regards Malene
Great products but consider the packaging…
Took a while to arrive and was packaged in a massive box for a really small item. However, it was the only place I could find what I wanted and I’m very happy about it!
30 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Claire,
Thank you very much for taking the time to write a review.
We are sorry for the delay in the delivery and that the product was packed in a too big box. I have forwarded this to our manager who will talk with the packer, as it definitely should have been packed in a smaller box.
We hope you are happy with the product and we hope to see you again i the future.
I wish you a great day
Best regards Malene
Very great experience
Very great experience, order was despatched and received bang on time. I was kept well in formed on the progress of the order. items were very well packed and the order was correct. Will use this company again for any future orders. Thank you all at Beautycos .co.uk for a wonderful service.
29 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us and that your order was dispatched and received on time. It's great to know that you were kept well informed and that the items were well packed and correct. We appreciate your kind words and look forward to serving you again for any future orders.
Thank you once again for choosing Beautycos
Best regards,
Kirstine, Beautycos
easy to order
easy to order, arrived in good time, the packaging had been practically destroyed by courier, but the bottle was still intact. Change courier or perhaps pack product a bit better, the product was in a glass bottle.
13 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Eve,
Thank you for taking the time to write a review.
We are sorry to hear that the package was damaged during transport, unfortunately sometimes the delivery companies are quite rough with packages and we try to pack our orders the best possible way while not using unnecessary amounts of ressources to take care of our planet. Luckily the product arrived safely, but I will definitely give you feedback to our managers.
I cannot see you have contacted us regarding this, and should something similar happen we hope you will give us a call or write us an email so we can help you better.
I hope you are satisfied with the product and we hope to see you again.
I wish you a lovely day
Best regards Malene
fast and cheap, great experience
fast, efficient and good selection of products at a considerably cheaper price than other sites
10 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Ottavia
Thank you for your fantastic feedback! We are thrilled to hear that you are pleased with our selection and the prices we offer. We work hard to ensure our customers enjoy a fast and efficient shopping experience while providing quality products at competitive prices. Your positive review is a great motivation for us to keep improving.
If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
Kirstine, Beautycos
Réponse de BEAUTYCOS.co.uk
Dear Sudhan
Thank you for your kind review! We're thrilled to hear that you appreciated our great pricing, prompt email confirmation, and timely delivery. Your satisfaction is our top priority.
If there's anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you again soon!
Best regards,
Kirstine, Beautycos
Hi Beautycos,
Hi Beautycos,
I’ve emailed you and called your customer service (which states you’re closed, even today) you’ve sent tracking details but this tells me the parcel has not been handed to the courier company, even though the order was place over a week ago. Order number 22100254. Please can someone contact me directly??
20 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Carolin,
Thanks for contacting us.
I can see you have sent us an email 18/5. This is a saturday and our customer service is closed during the weekend. Monday 20/5 is a national holiday so our customer service was closed, which is why you couldn't reach us on the phone. We are sorry for the inconvenience this has caused you.
I can see my collague has replied your email and started a case with the shipping company. I can assure you that we will find a solution as quickly as possible. We have a signed package list from the shipping company, so they picked it up 13/5 from our warehouse and it seems like it might be lost in their hands. They will send a person to manually look through their terminals to see if it has fallen off one of their conveyer belts, which is why the search can take up to 10 business days, as my colleague has informed you in their reply.
Please let us know (by calling or sending an email) if you have any questions, we are here to help you.
I wish you a good day.
Best regards Malene
This was my first time using this…
This was my first time using this website as I wanted a particular item that was sold on here. The item was good quality, well priced and arrived quickly. I will use again.
1 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Clare
Thank you for your wonderful feedback! We're delighted that your first experience with our website was positive and that you were satisfied with the quality, pricing, and quick delivery of your item. We look forward to serving you again in the future.
Have a nice day.
Best regards,
Kirstine, Beautycos
Great price for a great product
Great price for a great product. Delivery time to the UK wasn't bad either. I would buy from these guys again, no problem.
7 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Thank you for your fantastic feedback! We're glad to hear that you were pleased with both the price and quality of our product, as well as the delivery time to the UK. We look forward to your next purchase and appreciate your support.
Have a nice day.
Best ragards,
Kirstine, Beautycos
Excellent service
Excellent service. Highly recommend. Delivery was quick . Definitely use again
4 mai 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Samantha
Thank you for your excellent feedback! We're thrilled to hear that you were satisfied with our service and quick delivery. We appreciate your recommendation and look forward to serving you again.
Have a nice day.
Best regards,
Kirstine, Beautycos
Products well priced and timely…
Products well priced and timely delivery.
25 avril 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Natalia
Thank you for your feedback! We're glad to hear that you found our products well priced and the delivery timely. We appreciate your support and look forward to serving you again in the future.
Have a nice day.
Best regards,
Kirstine, Beautycos
My experience is great
My experience is great. My orders were as expected and the delivery went smoothly. I was informed with mail. One tricky part was with navigating the website the track your order link takes you to.
24 avril 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear A K
Thank you for sharing your experience! We're pleased to hear that your orders met your expectations and the delivery process went smoothly. We appreciate your feedback about the website navigation. We look forward to serving you again.
Have a nice day.
Best regards,
Kirstine, Beautycos
Postage very expensive. Good customer service.
Postage very expensive - apparently comes from Denmark. This can negate the savings on the lower product prices, so check before you buy.
There was an issue with delivery - product damaged - but customer services sorted this out promptly and efficiently.
19 avril 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Kate,
Thank you very much for taking the time to write a review. We are sorry that the product arrived damaged. We hope the solution was satisfactory.
We hope to see you again in the future and wish you a lovely day.
Best regards Malene
I can recommend the company Easy process of placing the order and…
Easy process of placing the order and the goods arrived as desired and in the time scales stated
5 avril 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Dear Arthur
Thank you for the positive feedback.
I'm glad to hear that you have been satisfied shopping with us.
We're looking forward to serve you again in the future.
Have a nice day.
Best Regards,
Kirstine, Beautycos
Happy Customer
Ordering was easy on the website, good communication on date for arrival. Prompt arrival Product was very good.
Thank you
31 mars 2024
Avis spontané
Réponse de BEAUTYCOS.co.uk
Hi
Thank you for taking the time to give us such a nice review. We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.
We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day.
Kind regards,
Emma, Beautycos
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