Air conditioner arrived on 26th June from Amazon and lasted 20 days. I bought this for my aged parents and really disappointed that it has not lasted .ore than 20 days.Since writing my initial review... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our Belaco WiFi Inverter Split Air Conditioner has been fantastic. It cools the room quickly and is surprisingly quiet. The WiFi control is really convenient, and the inverter technology keeps electri... Voir plus
L'entreprise a répondu
Had a great experience. Timely updates and the engineers arrived on time. Very friendly and installed the inverter professional and kept everything nice and tidy. Belaco is a good brand. Tried heating... Voir plus
L'entreprise a répondu
Excellent quality split air conditioner. It cools the house during hot days and keeps us warm in winter. The smart WiFi control means we can switch it on before getting home. Great value for money.
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de systèmes de climatisation
- Fournisseur de produits de nettoyage
- Magasin de radiateurs
- Magasin d'aspirateurs
Écrit par l'entreprise
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Coordonnées de contact
Royaume-Uni
- info@belaco.co.uk
- www.belaco.co.uk
4,1
Bien
163 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The fan was simple to put together and…
The fan was simple to put together and works like a breeze. Perfect delivery time as well.
2 juillet 2025
Réponse de Belaco
Thank you for your lovely review! We're delighted to hear the fan was easy to assemble and arrived on time. Great to know it's keeping you cool!
3 speed pedestal RC fan
Bought a 3 speed pedestal fan with remote control. Great product and delivery was fast and efficient.
14 juillet 2025
Réponse de Belaco
Thanks so much for the lovely review. Glad to hear you’re happy with the fan and delivery went smoothly. Let us know if you ever need anything.
Excellent quality product.…
Excellent service and great delivery time, very good price and excellent value for your money, and good quality product.
13 juillet 2025
Réponse de Belaco
Thanks a lot for the great feedback. Really glad you’re happy with the service, price and quality. Appreciate your support.
I ordered 4 stand up fans due to the…
I ordered 4 stand up fans due to the hot weather . I was regularly updated with regards to my order and they arrived as expected. The fans are off exceptional quality. I ordered them as I had bought one around 4 years ago and it is still as new and works well.
1 juillet 2025
Réponse de Belaco
Thank you for the lovely review. We’re so pleased to hear the fans arrived on time and that you’re happy with the quality. It’s great to know your previous fan is still going strong after 4 years too. Really appreciate your continued support.
Réponse de Belaco
Thanks so much for the feedback. Glad to hear you're happy with the air cooler and delivery. Appreciate the recommendation.
Good quality product at attractive…
Good quality product at attractive price, supraisingli fast shipment
11 juillet 2025
Réponse de Belaco
Thank you so much for your kind feedback!
We’re delighted to hear that you found the product to be of good quality and at a great price. We’re especially glad the fast shipping exceeded your expectations. we always aim to provide a smooth and efficient experience.
I received my order of a stand up fan
I received my order of a stand up fan. The blade had a crack in it. I contacted company and they sent replacement by return of post . Brilliant customer service
11 juillet 2025
Avis spontané
Réponse de Belaco
Thank you for taking the time to leave your feedback.
We're very sorry to hear that your fan arrived with a cracked blade, but we're glad we could quickly resolve the issue for you. It's great to know our customer service met your expectations. we truly appreciate your kind words.
Delivery was fast
Delivery was fast, and got a good bargain for the air cooler I ordered.
9 juillet 2025
Réponse de Belaco
Thank you so much for your kind review! We’re delighted to hear that your air cooler arrived quickly and that you were happy with the value. Your satisfaction means a lot to us, and we’re grateful for your recommendation.
Best company best quality
9 juillet 2025
Réponse de Belaco
Thank you for your wonderful feedback! We’re truly honoured to be called the best company and to know you're happy with the quality of our products. Your support means everything to us.
Pleased by the professionalism demonstrated
I was very pleased by the degree of professionalism demonstrated by the Belaco customer service team. The replacement of a product (floor fan) was immediately sent which was immensely helpful to cope up with the extreme UK heat. I wish Belaco and their team best wishes and may you provide your services to the same highest standards.
4 juillet 2025
Réponse de Belaco
Thank you for your kind words and thoughtful wishes. We’re truly pleased to hear that our customer service team was able to assist you promptly with the replacement and that it helped during the recent heatwave.
Delivery issues and the air cooler I…
Delivery issues and the air cooler I purchased is rubbish it just circulates hot air even with freezing cold water
6 juillet 2025
Réponse de Belaco
Thank you for your feedback, and I’m sorry to hear about the delivery issues and your experience with the air cooler.
Someone from our team will be contacting you shortly via email to help resolve the matter.
We appreciate your patience and look forward to assisting you.
Réponse de Belaco
Thank you so much for your kind words! We're delighted to hear that you’re happy with the product, the price, and the quick delivery.
It's not so great.
It's not so great.
Water level not showing correctly, everytime have to check by using torch on the panel to see.
3 juillet 2025
Réponse de Belaco
Thank you for your feedback, and I’m sorry to hear that the water level indicator is not working as expected.
To resolve this for you, could you please contact us directly via email at your earliest convenience? You can provide more details and, if possible, include a photo or short video showing the issue.
We’ll be happy to review the case and assist you further.
Réponse de Belaco
Thank you for your feedback! We're glad to hear that your issue was resolved and the refund was processed smoothly.
Fantastic 4 in 1 air con unit and super…
Fantastic 4 in 1 air con unit and super quick delivery, easy to use and I would highly recommended belaco.
29 juin 2025
Réponse de Belaco
Thank you so much for your fantastic feedback! and we truly appreciate your recommendation of Belaco!
If you ever need any assistance, we’re just a message away.
The customer service is professional
The customer service is professional, and provides useful help!
30 juin 2025
Avis spontané
Réponse de Belaco
Your satisfaction is our top priority, and it’s great to know we were able to assist you effectively.
Excellent company
Excellent company. Sorted my problem very quick. Will buy from this seller again
4 juillet 2025
Avis spontané
Réponse de Belaco
We’re really glad to hear that your issue was resolved quickly and that you’re happy with our service. It means a lot to us that you’d choose to buy from us again. we look forward to serving you in the future!
Quick response to my enquiry
27 juin 2025
Avis spontané
Réponse de Belaco
Thank you for your great response
We had a problem with a faulty…
We had a problem with a faulty appliance, contacted Belaco , Jo responded and immediately remedied the situation , gave us helpful advice , sent out a working replacement the next day .
Faultless service , genuine lady , so impressed with this company , would certainly purchase from them again
25 juin 2025
Avis spontané
Réponse de Belaco
Thank you so much for your lovely review and for taking the time to share your experience. We're delighted to hear that the issue was resolved swiftly and that you were pleased with the replacement and support provided. Feedback like yours truly means a lot to us.
As a small note, and in line with Trustpilot’s terms and conditions, we kindly ask that individual employee names are not mentioned in reviews. You're very welcome to refer to the helpful support you received — we absolutely value your kind words — but we must follow the platform’s guidelines to protect staff privacy.
Thank you once again for your understanding and your support. We look forward to serving you again!
GGreat service and quick delivery, unit works really well in my bedroom.reat service and quick delivery
Great service and quick delivery, unit works really well in my bedroom.
18 juin 2025
Réponse de Belaco
Thank you so much for taking the time to leave such a lovely review on Trustpilot. We truly appreciate your kind words and are delighted to hear that you're happy with your Belaco product.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.