Belaco Avis 

163
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Air conditioner arrived on 26th June from Amazon and lasted 20 days. I bought this for my aged parents and really disappointed that it has not lasted .ore than 20 days.Since writing my initial review... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Our Belaco WiFi Inverter Split Air Conditioner has been fantastic. It cools the room quickly and is surprisingly quiet. The WiFi control is really convenient, and the inverter technology keeps electri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience. Timely updates and the engineers arrived on time. Very friendly and installed the inverter professional and kept everything nice and tidy. Belaco is a good brand. Tried heating... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent quality split air conditioner. It cools the house during hot days and keeps us warm in winter. The smart WiFi control means we can switch it on before getting home. Great value for money.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de systèmes de climatisation
  3. Fournisseur de produits de nettoyage
  4. Magasin de radiateurs
  5. Magasin d'aspirateurs

Écrit par l'entreprise

At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(163)

92 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought a air conditioner in summer it…

Bought a air conditioner in summer it works really great and i can use as a dehumidifier as well. Thank you

21 août 2024
Avis spontané
Logo de Belaco

Réponse de Belaco

Thank you for your feedback! We're happy to hear the air conditioner is working well for you and that you find the dehumidifier feature useful. Let us know if you need any help in the future!

Noté 5 sur 5 étoiles

This brand offers a diverse range of…

This brand offers a diverse range of high-quality goods, including kitchenware, home décor, and storage solutions. Customers frequently praise their products for their durability and aesthetic appeal, often highlighting the sleek and modern designs that fit well in various home settings. Additionally, Home Essentials is known for its exceptional customer service.Overall, Belaco stands out for its blend of quality products and strong customer support, making it a favourite among home enthusiasts.

20 novembre 2024
Avis spontané
Logo de Belaco

Réponse de Belaco

Thank you for your thoughtful and detailed feedback! We’re delighted to hear that you appreciate the diverse range and quality of our products, as well as the sleek, modern designs that suit various home settings. Your recognition of our commitment to durability, aesthetic appeal, and exceptional customer service means a lot to us. At Belaco, we strive to create products and experiences that enhance your home, and it’s rewarding to know we’ve become a favorite among home enthusiasts like yourself.

Noté 5 sur 5 étoiles

Fast delivery/ economical product

It arrived on time. Smart, compact and economical dehumidifier

1 janvier 2025
Avis spontané
Logo de Belaco

Réponse de Belaco

Thank you for taking the time to share your experience! We're delighted to hear that the dehumidifier met your expectations in terms of timely delivery, smart functionality, and compact, economical design. Your satisfaction is our top priority, and we're here to assist you with any further needs or inquiries. Please don’t hesitate to reach out if we can help in any way!

Noté 5 sur 5 étoiles

2L Air fryer Belaco

2L air fryer was the best buy from belaco

16 décembre 2024
Avis spontané
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Réponse de Belaco

Thank you so much for your wonderful review! its good to hear that you're enjoying your 2L air fryer from Belaco. Your feedback means a lot to us, and we're grateful for your support. Thanks again for choosing Belaco!

Noté 1 sur 5 étoiles

Don’t waste your money

Heater packed up today. Couple of weeks before Christmas - great!
The reason the are inexpensive is because they are cr@p.
Mine lasted a little over a year.
Don’t waste your money.

15 décembre 2024
Avis spontané
Logo de Belaco

Réponse de Belaco

We’re sorry to hear about your heater issue, especially during the holiday season. Let’s get this sorted for you! Could you please check if your heater is still within the warranty period? If it is, you may be eligible for a warranty claim.

Noté 5 sur 5 étoiles

Arrived chipped although working ,I…

Arrived chipped although working ,I didn’t want to send it back because my 88 disabled mother needs it & was happy it’s working and keeping her warm, but I feel she shouldn’t of had to pay full price but since my last review the company has not only gave my mum discount but full refund 👍

19 novembre 2024
Avis spontané
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Réponse de Belaco

Thank you for sharing your experience. We’re sorry the product arrived chipped, but we’re glad it’s working well for your mother and keeping her warm. It’s good to hear that your issue was resolved promptly, as we strive to address customer concerns quickly and effectively.

If there’s anything else we can assist with, please don’t hesitate to reach out.

Noté 1 sur 5 étoiles

AVOID!!!

AVOID!!!!

I’ve given it one star but really doesn’t deserve that ! If I could have given no stars I would !!

I bought a heater from Amazon in November 23 it stopped working in Feb 24 (just outside of Amazon’s 3 month return policy) !

I have been trying to contact someone ever since - Ive had one email reply and managed to speak to someone once who said they would send a replacement - back in April !

Appalling aftercare if anything goes wrong - trying to contact someone in so called customer services is like trying to juggle sand - impossible !

AVOID THIS COMPANY!

10 février 2024
Avis spontané
Noté 1 sur 5 étoiles

customer service? whats that?

ordered a belaco steam cleaner on amazon, it arrived with none of the attachment parts - its taken me MONTHS to get any kind of response from them and they keep asking the same questions over and over again.

would not recommend this company as they have seriously bad customer service. wont be buying form them again which is a shame as the item wasn't cheap either.

edit: since writing this review i was sent the correct parts that i was missing but this was over 4 months later than when i had told them the part were missing. thank you for rectifying.

15 juillet 2024
Avis spontané
Logo de Belaco

Réponse de Belaco

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused and the delays you experienced. Receiving an incomplete product is unacceptable, and we regret that our communication did not meet your expectations.

To resolve this promptly, please provide your order details or contact us directly at facebook.com/BelacoUK. We will look into this matter.

Your feedback helps us improve, and we truly value your patience and understanding.

Noté 1 sur 5 étoiles

TERRIBLE COMPANY

We brought a kettle through Amazon and within weeks the lid would not close and eventually fell off.
I complained through Amazon but the company Belacoe blamed me at refused to do anything and looking at there feed back on here I can see why
I would advise everyone NOT TO BUY ANYTHING FROM THE COMPANY there products are RUBBISH AND SO IS THERE CUSTOMER SERVICE
THE WORST PEOPLE IVE EVER DEALT WITH

24 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY

Convector heater purchased 04/01/24 stopped working 05/03/24. Sent all paperwork and pictures requested for refund and received no other communication from them despite several emails requesting refund under 12 month warranty.
Customer service is non existent, found their social media page to leave a review, suprise suprise they delete any negative comments......
Please save yourself your hard earned money and don't buy from this company.

5 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad customer service

Very bad customer service no clear warranty.
I bought 5 heater from them and 2 of them broke down in less than 6 months
They refused to do anything
Repairing or replacing.
The only warranty you get is 30 days
Which is a waste of money.
Other companies give you at least a year warranty.
Other than that their customer service support is very poor as most probably you will not get any helpful advice from Belaco
SO DONT WASTE YOUR MONEY AND TIME BUYING THEIR PRODUCTS if these products don’t have decent or even basic warranty.
Buy it elsewhere.

9 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Unreliable

This is probably the most unreliable heater that I have ever had, 12 new elements in 12 months and it has blown its final 3, it is now going into the bin, save your money, don't buy one. The elements are useless, hard to fit junk. They aren't meant to be changed as they are soldered in but after un soldering I could replace them only for the new elements to last 2 weeks

2 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't expect any customer service

Bought a dehumidifier from them, it arrived promptly the next day, so can't fault that. However it stopped completely after a couple of hours and I have been unable to contact the company by phone or email since. The phone rings endlessly and the email returns the message "there is an error, please try later".
Draw your own conclusions - but I should have read the other reviews first!

10 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Customer service is Non existent - don’t bother !

An absolute joke of a company

A part within my Belaco juicer broke and I messaged the company to request a new part . It took weeks for a response that was unhelpful and after sending a response have waited weeks to receive yet another unhelpful response . This was only after I chased them again .
The customer service is non existent and I would never ever purchase a Belaco product again

12 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrendous halogen heaters

I bought a halogen heater which broke within the first month of use. I ordered replacement bulbs however when trying to remove bulb it broke and glass shattered as the bulb was not as easy to remove as shown in Youtube videos. A relative asked me to order one for them which I tried to dissuade them from but they went ahead and their halogen heater also broke. It has been less than 2 weeks since they got theirs so I definitely do not recommend their halogen heaters.

19 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Quick delivery, great prices, everything as advertised. I was very skeptic Al after I read reviews on here but all arrived the following day delivered by DPD. Happy customer

14 décembre 2022
Avis spontané
Logo de Belaco

Réponse de Belaco

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service. It's great to know your order arrived promptly and met your expectations. If you need anything else, we're here to help. Thanks for choosing us, and we look forward to serving you again!

Noté 1 sur 5 étoiles

do not buy from these i bought a wall…

do not buy from these i bought a wall fan which eventually turned up to find it was missing the wall bracket which is very important for a wall fan, when i originally placed the order i got an email from them to give me tracking details which said the item would be here the following day which i was impressed with then to find out it never arrived i tried to phone them and no one answers the phone so i then had to go trough AMAZON to get this sorted i eventually got the fan today fri 22/07/2022 to find out it was cheep plastic and also missing a crucial part THE WALL BRACKET i have tried once again to phone the to no avail so i have now asked AMAZON to return this to them where i want a FULL refund, if they had any customer service i might feel different if i could give them minus stars i would what ever you do,please do your research on this company i wish i had

22 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Find a different place to shop

No communications

I bought an electric heater from their webpage

The company withdraw my money straight away, but I never received an order confirmation ( or my heater) and the company does not reply on emails.

When the heater did arrive I had already purchased and received a heater somewhere else, and now have no possibility to return it as they still do not snowier emails.

25 janvier 2022
Avis spontané

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