Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Lisez les avis des autres
Excellent customer service and advice from Elaine. Great store display, well set up, clean and easy to navigate. I receive my mattress within 2 weeks and look forward to that.
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails lett... Voir plus
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
À propos de l'entreprise
À propos de Bensons For Beds - Aintree
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Royaume-Uni
- 1515251782
4,8
Excellent
468 avis
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Lyndsey at the Aintree store was really…
Lyndsey at the Aintree store was really helpful in identifying the right bed for us.
5 janvier 2026
Réponse de Bensons For Beds - Aintree
Thank you for your feedback Sally! We’re so pleased to hear Lyndsey was really helpful in finding the perfect bed for you. We’ll make sure she knows how much you appreciated her support! 😊
Sleep well,
- Megan at Customer Care
Excellent Experience
We went to the Aintree branch last Sunday. Fabulous staff very friendly and Helpful. We were served by Elaine what a lovely lady. Thank you so much
4 janvier 2026
Réponse de Bensons For Beds - Aintree
Thank you for your lovely feedback Elizabeth! We’re delighted to hear the Aintree team were fabulous and that Elaine made your visit so enjoyable. We’ll be sure to pass on your kind words.
Sleep well,
- Megan at Customer Care!
Well worth a visit
The store was well set out plenty of choice & the staff were very good especially Kyle , nothing was to much trouble , he was so helpful & informative a credit to the company
6 janvier 2026
Réponse de Bensons For Beds - Aintree
Thank you for your lovely feedback Helen! We’re thrilled you enjoyed the store layout and selection, and that Kyle went above and beyond to help. His effort and knowledge truly make a difference, and we’ll be sure to share your kind words with him.
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Aintree
We’re thrilled to hear you received great customer service – that’s what we strive for every time! Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Aintree
We’re so glad our team was helpful and answered all your concerns – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Aintree
We're happy to hear you received great, non-pushy service and knowledgeable help. Thank you for your positive review – Lauryn at Customer Care 💜
Elaine helped us a lot.
31 décembre 2025
Réponse de Bensons For Beds - Aintree
We're so glad that we could be of assistance and that you had a positive experience. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent choice and price range ,easy…
Excellent choice and price range ,easy to get exactly what I was after ,
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy you found a great selection at the right price and easily located what you needed. Thank you for your positive review – Lauryn at Customer Care 💜
Great service from start to finish
22 décembre 2025
Réponse de Bensons For Beds - Aintree
We appreciate you sharing your wonderful experience. We are so happy that you enjoyed our service from beginning to end.
Come back and visit us anytime,
Megan at Customer Care
My experience was great because the…
My experience was great because the staff were friendly, professional and genuinely helpful. They took the time to listen to my needs and provided clear, honest advice without any pressure. The store was well organised and the range of products was good, making it easy to find what I was looking for.
The company does well in delivering excellent customer service, clear communication and a smooth overall experience. The team is knowledgeable, approachable and focused on ensuring customers feel supported and confident in their purchase.
27 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy to hear that you found our staff friendly, professional, and genuinely helpful. It's great to know that you appreciated the clear advice and well-organized store. Thank you for your positive feedback!
Excellent customer services when I…
Excellent customer services when I called the store for a chat they went through everything with me and listen to me.
Thank you Tony you were excellent!
13 décembre 2025
Réponse de Bensons For Beds - Aintree
We're so happy to hear that our team provided excellent customer service and listened to your needs during your call. We appreciate your positive feedback!
Sales person was extremely helpful and…
Sal;es person was extremely helpful and informative. The process of buying two beds was simple and straitforward and we left feeling we had been very well treated.
8 décembre 2025
Réponse de Bensons For Beds - Aintree
Wow what an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons
Mattress purchase
Took my elderly mum to purchase a new mattress - nothing fancy, just comfortable. Kyle understood what we were looking for, gave us the options and didn’t try and force her to buy something she didn’t want.
Consequently she very quickly picked what she wanted and purchase, delivery and removal of old mattress was all sorted very quickly.
2 décembre 2025
Réponse de Bensons For Beds - Aintree
Thank you for sharing your experience! We’re so pleased Kyle understood your needs and made the process quick and stress-free, including delivery and recycling. We’ll pass on your kind words, Megan at Customer Care
Shop experience review
Shop experience review. We were assisted by John who took on board the need for a bed within budget for someone who has badly healed veterbrae. His guidance and patience were fantastic. Purchase was made easy and there was no pushing to buy the most expensive of anything. Really pleased.
26 novembre 2025
Réponse de Bensons For Beds - Aintree
Thank you Ann for your feedback. I'm glad to hear your customer experience was a pleasing one. If you need any further help and support please do get in touch
Stewart
Plenty of choice of beds and matresses
Salesperson John from the Aintree store was knowledgeable and helpful in helping us make a decision on which mattress and bed to choose. It was a laid back experience with no pressure.
29 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy to hear that you had a positive, laid-back experience at our Aintree store. We appreciate you acknowledging our team's knowledge and helpfulness during your mattress and bed selection. Thanks for your feedback.
Ben and Mark were brilliant
Ben and Mark were brilliant. They chatted to us, made us laugh and were so courteous and respectful. They wore big booties which I appreciated.
They explained everything to us advising us of the care required when lifting the base up.
What a great team they make. A pleasure to have these two deliver and assemble our new bed.
What a clean, concise and lovely experience all round. From purchase in-store to waving Ben and Mark off after delivery... Brilliant!
27 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
Thank you so much for your great review, Nicola! This is exactly the service we strive to give to our customers. - Team Bensons
Réponse de Bensons For Beds - Aintree
We're glad things were explained well. Thank you for your feedback; we appreciate you taking the time to share your experience with us.
Your thoughts help us grow—thank you!
Megan at Customer Care
Very helpful staff
Very helpful staff, consulted with us to pick the right bed and mattress. A very seamless, customer focused experience.
18 novembre 2025
Réponse de Bensons For Beds - Aintree
We're happy our staff was very helpful and consulted with you to select the right bed and mattress. We appreciate your feedback on the customer experience,
Megan at Customer Care
Réponse de Bensons For Beds - Aintree
We're happy to hear you received such superb service! It's great to know our team was helpful, informative, and pleasant. We appreciate your feedback,
Megan at Customer Care
I went in store today and got amazing…
I went in store today and got amazing customer service by a member of staff Kyle. He listened to what I wanted didn’t try and push me into anything, I’d had a bed from there many years before and wanted the same mattress for the new bed and he new which one it was. Printed out the information so I could go away and look at it no hard sell. I left the store had a read over and within twenty went back in to purchase and he made the whole process so easy.
Many thanks Fiona
9 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy to hear that you received amazing customer service during your visit. It's wonderful that our team member listened to your needs and made your purchase process easy. Thank you for your positive feedback,
Megan at Customer Care
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