Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Lisez les avis des autres
Excellent customer service and advice from Elaine. Great store display, well set up, clean and easy to navigate. I receive my mattress within 2 weeks and look forward to that.
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails lett... Voir plus
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
À propos de l'entreprise
À propos de Bensons For Beds - Aintree
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Royaume-Uni
- 1515251782
4,8
Excellent
468 avis
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Bought a bargain ex display bed
Bought a bargain ex display bed, carefully delivered next day. There was a problem with the headboard but a store manager came out right away and fixed it. Would shop there again.
7 mars 2025
Réponse de Bensons For Beds - Aintree
We're happy to hear that you were pleased with the delivery of your bed. We appreciate your feedback and are so glad the store manager was able to resolve the headboard issue quickly. Thanks for shopping with us,
Megan
Customer Care Team
From ordering in store to the bed…
From ordering in store to the bed being put together I found it all to be a great experience. Each member of staff I met along the way was really lovely and very professional.
Would highly recommend this company.
28 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We appreciate you sharing your experience! We're happy to hear that you found every step, from ordering to assembly, to be a great experience, and that our staff was lovely and professional. Thank you for recommending us,
Megan
Customer Care Team
Aintree branch
Aintree branch: Claire was great and really helped up decide what mattress was best for us. Great customer service. Highly reccomend
28 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy to hear that you received great customer service at our Aintree branch! We're so glad that our team member was helpful in your mattress selection.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care!
Lynsey was very helpful and made the…
Lynsey was very helpful and made the purchase easy!
27 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're glad the purchase was easy, and the team member was helpful Tracy. We appreciate your positive feedback. We hope to see you again in the future,
Megan at Customer Care
Information fully explained
20 octobre 2025
Réponse de Bensons For Beds - Aintree
We appreciate you taking the time to share your experience with us. We're so glad to hear that our staff was helpful and friendly! Thank you for your positive review! – Lauryn at Customer Care 💜
Bed shopping
If you’re looking for a new bed I would highly recommend going to Benson’s beds in Aintree. We were welcomed by Kyle who was really helpful, professional and knowledgable. Thank you
19 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We appreciate your recommendation! It's great to hear that you found our team member in Aintree to be so helpful, professional, and knowledgeable during your visit. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Just a great experience and a pleasure…
Just a great experience and a pleasure buying
Off really professional staff very efficient and good at what they do I will be back again
7 octobre 2025
Réponse de Bensons For Beds - Aintree
We're happy you had such a great experience and found our staff professional and efficient. We appreciate your feedback and look forward to your return,
Megan at Customer Care
Great service not to pushy and happy to…
Great service not to pushy and happy to help 👌👌
15 octobre 2025
Réponse de Bensons For Beds - Aintree
We appreciate your kind words! We are happy to provide great service and help without being too pushy. Thank you for your review – Lauryn at Customer Care 💜
Sales person was very friendly as well…
Sales person was very friendly as well as helpful. Wd were able to find what we wanted.
Lost one star due to transportation cost of delivery.
10 octobre 2025
Réponse de Bensons For Beds - Aintree
Thank you for your kind words about our sales team! We’re happy you found what you were looking for. We appreciate your feedback about the delivery cost and will take it into consideration. If there’s anything else we can do to help, just let us know!
Best Wishes,
Megan at Customer Care
Pleasant Experience
Lynsey was pleasant & helpful, and more importantly didn’t badger us as some salespeople do.
We’d spotted a bed on the last day of a sale but needed time to think about it and said if we were interested we may come back. My wife went back in the evening and Lynsey had all the paperwork ready.
Can’t comment on the bed as delivery next week but overall a helpful and unpressurised experience.
2 octobre 2025
Réponse de Bensons For Beds - Aintree
We're happy to hear that you found your experience helpful and unpressured. It's great to know that the preparation was beneficial. Thank you for your positive feedback, and we hope you enjoy your new bed next week,
Megan at Customer Care
Great knowledge and service
Made looking and choosing our new bed so easy, looking forward to it being delivered.
9 octobre 2025
Réponse de Bensons For Beds - Aintree
We're so glad we made choosing your new bed easy! We hope you love it, and we appreciate you looking forward to the delivery.
Take care, Megan at Customer Care
Great service from start to finish
1 octobre 2025
Réponse de Bensons For Beds - Aintree
Thank you for your kind words! We’re delighted you had a great experience from start to finish.
Best Wishes,
Megan
Bensons for Beds Customer Care
Réponse de Bensons For Beds - Aintree
We are happy that our professional service and helpful staff met your needs. We appreciate your feedback!
Thank you,
Lauryn at Customer Care
Very pleased with our purchase
Very pleased with our purchases in the Aintree store, Liverpool. A very helpful member of staff was so friendly and gave us a lot of useful information regarding the items. Extremely happy with the price and quality. Not a shop I had considered but so pleased we went in!
29 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
Thank you so much for your kind words! We’re thrilled to hear that our friendly team at the Aintree store helped you discover something special. Sometimes the best finds come from unexpected places—so glad you popped in and loved the quality and price!
Take care,
Megan at Customer Care✨
Lindsay! 10/10
Lindsay was great, couldn’t have been more helpful with absolutely everything.
Got the bed and we should have listened to her to get the mattress, will be back!
9 septembre 2025
Réponse de Bensons For Beds - Aintree
Thank you for your feedback! We are thrilled that Lindsay provided excellent service and we apologize for not suggesting the mattress as well. We look forward to having you back as a satisfied customer!
Réponse de Bensons For Beds - Aintree
We appreciate you taking the time to leave us feedback, and we're so glad our sales staff provided great help and made things easy!
Take care,
Megan at Customer Care
Excellent service Bensons
The store was welcoming the staple. Pleasant our experiment with Elaine was fantastic. She knew her job. I came away a very happy person. I would recommend Bensons for beds 100% service.
30 août 2025
Avis spontané
Réponse de Bensons For Beds - Aintree
We're happy you felt welcomed in our store and that you had a fantastic experience. It's great to hear that our service met your needs, and we appreciate your recommendation!
Take care,
Megan at Customer Care
It was pretty straight forward
It was pretty straight forward, as I had already reviewed the mattress I intended to purchase.
2 septembre 2025
Réponse de Bensons For Beds - Aintree
We're happy to hear that your experience was straightforward! Thank you for taking the time to review the mattress you purchased; we appreciate your feedback.
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Aintree
We appreciate your positive feedback regarding the manager's service! Thank you so much for choosing us,
Megan at Customer Care
Excellent customer service from…
Excellent customer service from Lyndsay. So helpful and made my Nan feel at ease.
31 août 2025
Réponse de Bensons For Beds - Aintree
We appreciate you taking the time to leave us feedback. We are so glad to hear that our service was helpful and made your Nan feel comfortable.
Take care, Megan at Customer Care
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