Bensons For Beds - Aylesbury Avis 

237
•
TrustScore 5 sur 5

4,8

Unit 5 Vale Retail Park, HP20 1DH Aylesbury, Buckinghamshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.... Voir plus

Noté 5 sur 5 étoiles

What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... Voir plus

Noté 4 sur 5 étoiles

Both Ashley, instore, and the delivery guys were very helpful but only the mattress could be delivered due to the base arriving broken into the distribution centre. Customer service did all they co... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Aylesbury

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Royaume-Uni

  • 1296336103

4,8

Excellent

TrustScore 5 sur 5

237 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(237)

26 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Luke was excellent

Luke was excellent.
Friendly, very knowledgeable, offered me different options and really paid attention to my requirements and budget.

5 juin 2025
Avis spontané
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Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you had such a positive experience! It's great to know that our team member met your needs so effectively. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Great experience at the Aylesbury branch

Great experience. Friendly and helpful customer service! Very excited to be receiving our new bed very soon!

6 juin 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you found our team helpful and friendly! We appreciate your positive feedback and are excited for you to receive your new bed soon.
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Went to Bensons for beds in Aylesbury…

Went to Bensons for beds in Aylesbury with my elderly mother as she needed a new bed.
We were served by Luke who was great, he took time to understand what she was after and gave us plenty of time to consider a purchase. He gave us a great deal as well. We left very happy with the whole experience and Mum is looking forward to delivery of her new bed.

29 mai 2025
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Réponse de Bensons For Beds - Aylesbury

We're so pleased to hear about your positive experience at our Aylesbury store! It's great that our team member took the time to understand your mother's needs and provide a great deal. We appreciate your feedback and hope your mum enjoys her new bed. Take care, Megan at Customer Care

Noté 4 sur 5 étoiles

Great price speedy delivery

The quality was alright, they done a speedy delivery. Happy with overall

14 novembre 2024
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Réponse de Bensons For Beds - Aylesbury

We appreciate your feedback and are happy you're satisfied with the speedy delivery and overall experience. We value your comments on the quality.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

We needed a new mattress

We needed a new mattress. Ashley at the Aylesbury showroom was very helpful indeed in helping us choose the right firmness and comfort.

29 mai 2025
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Réponse de Bensons For Beds - Aylesbury

We're happy to hear that our showroom associate was very helpful in assisting you with your mattress selection. We appreciate you taking the time to share your positive experience. Thank you, Megan at Customer care

Noté 4 sur 5 étoiles

Ashley was very helpful wing us the…

Ashley was very helpful showing us the difference on the beds, why did we choose Benson because we have had good customer service with the previous bed.

7 mai 2025
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Réponse de Bensons For Beds - Aylesbury

Thank you for taking the time to leave us a review! We're thrilled to hear that Ashley was able to assist you in finding the perfect bed. We're proud to provide top-notch customer service and we're glad that you've experienced that with your previous bed. We appreciate your loyalty and hope you enjoy your new bed. Sleep well, 
Team Bensons💜

Noté 5 sur 5 étoiles

Good choice adn great customer service

Was recommended to visit by my parents, who had a positive experience in Welling Garden City. The showroom was well maintained, well laid out and the staff allowed us to look around before approaching, letting us know they could help if we needed it and then going back to other tasks so they were not hovering around as we continued to test the beds and mattresses.
When we had questions Bryan was extremely helpful and informative, providing additional information quickly from either own knowledge or looking up from records as required and providing a quote we could take away to consider, with all the details we needed included and the discounts clearly shown.
Ashley, on our return 2 days later, was just as helpful, was able to quickly answer some queries we had and then proceeded to enable the sale quickly and easily.

Really impressed with both the store and the staff and based on my experience, would recommend visiting if you are in need of a new bed or mattress. If the delivery side is as efficient and effective as the store, it should ba a completely smooth process from start to finish.

5 mai 2025
Avis spontané
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Réponse de Bensons For Beds - Aylesbury

Thank you for the positive review! We're so glad we could provide you with a great shopping experience, from our well-maintained showroom to our knowledgeable and helpful staff. We appreciate your recommendation. Sleep well, 
Team Bensons💜

Noté 5 sur 5 étoiles

excellent service

excellent service , no pressure and explained everything. Thanks go to Brian in the Aylesbury Store

5 mars 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you had such a positive experience in our Aylesbury store. It's great to know that you received excellent service and clear explanations. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Ashley was superb

Ashley was superb, remembered us from the previous day and very helpful.

2 mars 2025
Avis spontané
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're glad you enjoyed your experience and that our team member was so helpful and remembered you. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Bryan was really helpful

Bryan was really helpful, but not pushy
He gave us really good advice and is excellent at his job.

26 février 2025
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Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you found our advice helpful and appreciated the service you received. We appreciate you taking the time to share your positive experience, Megan at Customer Care

Noté 5 sur 5 étoiles

Great service

Ashley at the Aylesbury branch was really helpful as there are so many options. He had so much knowledge about bed frames and mattress and was able to do a very ghostly deal for us.

23 février 2025
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Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you found our Aylesbury branch helpful! It's great to know that our team member's knowledge and assistance resulted in a positive experience for you. Thank you for your feedback, Megan at Customer Care

Noté 4 sur 5 étoiles

ashley was very helful and patient

ashley was very helful and patient

19 février 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We appreciate you sharing your positive experience with us, and we are so glad to hear that you found our team member helpful and patient. Thank you, Megan at Customer Care

Noté 5 sur 5 étoiles

Helpful and friendly staff

Helpful and friendly staff

19 février 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We appreciate you pointing out our helpful and friendly staff! We are so glad you had a positive experience with our team. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Nice experience

Called in twice and spoke with two different salesmen.
Both were equally knowledgeable and helpful without making us feel under pressure to place an order.

10 février 2025
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Réponse de Bensons For Beds - Aylesbury

We're happy to hear that our team members were helpful and knowledgeable during your calls. We appreciate you taking the time to share your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

I first contacted the Aylesbury store…

I first contacted the Aylesbury store and spoke to Luke and then purchased the Hip Hop bed that we had talked about.
Luke was very friendly and understood my requirements.

28 janvier 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you had a positive experience at our Aylesbury store. It's great to know that our team member was helpful and met your needs. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent customer service from Faz

Excellent customer service from Faz. We did not feel pressured to purchase a bed. She gave us all the help and information we needed and then let us make our own decision on what we wanted to do without any pressure

6 janvier 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're happy to hear that you received excellent customer service. It's great to know that you felt supported and informed without any pressure. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Very helpful not pushy.

Very helpful not pushy.

7 janvier 2025
Logo de Bensons For Beds - Aylesbury

Réponse de Bensons For Beds - Aylesbury

We're happy to hear that our team was helpful and not pushy. Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent Service

In October I bought a bed and mattress from Bensons in Aylesbury. The salesperson Bryan was extremely helpful. He listened to me and quickly offered me great options for what I required. He explained the process and booked a delivery that worked around the new carpet being fitted. The bed and mattress are excellent and great value for money. I am already sleeping better. The delivery was excellent too and expertly handled. |The communication throughout was excellent.

19 octobre 2024
Avis spontané

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