We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Lisez les avis des autres
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
L'entreprise a répondu
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
Demande des avis aux clients
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Really good ezperience altogether
14 février 2026
Réponse de Bensons For Beds - Blackpool
We appreciate you sharing your thoughts. We are very glad you had a good experience with us overall.
Stewart - Bensons Team
High end mattress purchase
Friendly and non encroaching sales team.
Excellent product knowledge.
5***** Service.
7 février 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We appreciate you sharing your feedback! We're so happy to hear that our sales team was friendly and knowledgeable, providing excellent service.
A good experience all round
Monica in the Blackpool store was very pleasant and helpful. The 2 lads who brought the mattress and removed the old one were on time, friendly and very efficient. They even offered to remove their shoes. A good experience all round.
5 février 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you had a good experience in our Blackpool store! We appreciate your positive feedback regarding Monica and the delivery team's pleasant and efficient service.
Amazing experience
On entering the store I thought that it was very bright and clean. The staff left me to browse, which made me feel relaxed. On choosing the item that I wanted, I found the Customer Service to be very courteous and professional. I would definitely recommend Bensons for Beds
6 février 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you liked our store's atmosphere and appreciated the balance of browsing and professional service. Thank you for recommending us!
Ordered a mattress
Ordered a mattress. Had the mattress for 4 nights and really pleased with the product. Delivery was great too.
6 février 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you are pleased with the mattress and our delivery service. Thank you for sharing your positive experience with us!
Excellent customer care!
5 février 2026
Réponse de Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad you enjoyed our excellent customer care.
Efficient and helpful throughout.
Efficient and helpful service in the shop. Good range of products. Delivery arrangements very clear, flexible enough and with good communication throughout.
2 février 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your lovely review! We’re delighted to hear you received efficient and helpful service in-store and enjoyed the range of products available. It’s great to know that the delivery arrangements were clear, flexible and well‑communicated throughout. We truly appreciate you taking the time to share your experience,
- Megan at Customer Care💜
Excellent value and service
We visited the Squires Gate branch several times and received excellent advice. We felt they were professional and friendly and there was no pressure to buy. The package put together for us was excellent value. This included delivery and assembly of an ottoman bed which again we could not fault.
23 janvier 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear you received excellent advice at our branch and felt no pressure to buy. It's great to know you found the package excellent value, including the delivery and assembly. We appreciate your positive feedback!
Very helpful assistant
14 janvier 2026
Réponse de Bensons For Beds - Blackpool
We appreciate your positive feedback! Thank you.
A Great Place to Buy a Bed!…
Kevin met us at the door and his explanations, showing us how we could use IT to help us decide on the right mattress. Then took us through all of our buying options including the 10 year care plan. We bought 2 lovely mattresses, covers and the Care Plan. Kevin was kind, clear and friendly, we felt we could trust him and would buy from Bensons with confidence in future.
13 janvier 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you found the assistance helpful in choosing your mattresses and appreciated the clear explanations of your options. We appreciate your confidence in us.
The assistant was a star
The assistant was a star! Gave us a great deal, put up patiently with my faffing about paying for the bed, and really helpful! Forgotten her name, unfortunately, but many thanks!
14 janvier 2026
Réponse de Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're so glad to hear that our assistant was helpful and gave you a great deal. We hope you enjoy your new bed!
Polite & helpful staff.
10 janvier 2026
Réponse de Bensons For Beds - Blackpool
We’re so glad our team was polite and helpful – that’s what we love to hear! 💜 Thank you for your positive review - Lauryn at Customer Care
Tommy our sales expert was fantastic…
Tommy our sales expert was fantastic and able to answer all our questions.
10 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We’re so glad Tommy gave you fantastic service and answered all your questions with ease – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Sandra who helped us choose a bed was…
Sandra who helped us choose a bed was very patient and listened to everything we said, she assisted us around the shop numerous times while we chose the right bed for us. She explained everything in detail and didn’t pressure us at all, she gave us an information sheet to go home and measure to make sure we were able to get the bed up out stairs. Overall Sandra gave one of the best customer service experiences I’ve had a very long time. She was a delight!
4 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We’re so happy Sandra gave you such a patient, detailed, and pressure-free experience – that’s truly outstanding service! Thank you for your positive review – Lauryn at Customer Care 💜
I had excellent guidance on choosing a…
I had excellent guidance on choosing a bed and mattress and when I changed my mind on the colour the staff sorted everything out with no hint of an issue.
31 décembre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words! We’re delighted the team could make everything smooth and straightforward for you Mrs Markham.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care!
Knowledgeable staff
1 janvier 2026
Réponse de Bensons For Beds - Blackpool
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Great salesman
The salesman Kevin absolutely fantastic. Listened to what we required and stuck with it.
18 décembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the salesperson met your needs so well! Thank you for sharing your positive experience with us; we appreciate your feedback. Thank you for your review - Lauryn at Customer Care
Very helpful assistant helped us…
Very helpful assistant helped us purchase the right
sofa bed. He gave us all the information and told us about special offers which we purchased.
15 décembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our assistant provided helpful information about our special offers and assisted you in choosing the right sofa bed. We appreciate your feedback!
Monica was brilliant
Monica was brilliant! Very friends and made me feel so welcome, incredibly informative and knowledgeable and I appreciated her help in my purchase.
14 décembre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your wonderful feedback! We’re thrilled to hear Monica made you feel welcome and provided such helpful advice. We’ll make sure she sees your kind words.
We hope to see you next time,
Megan at Customer Care😊
Great service Great deliverwooden bedy team
Great service Great delivery team
15 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
We appreciate your kind words! We are so happy you enjoyed our service and delivery team. Thank you for your support; it means a lot to us.
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