We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Lisez les avis des autres
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
L'entreprise a répondu
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
Demande des avis aux clients
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Great services all the time providing…
Great services all the time providing to the customers .
15 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
We appreciate that you find our services consistently great! It's wonderful to know we're meeting customer needs effectively.
Excellent experience, would highly recommend
From the time in the showroom to the bed being set up has been a smooth, pleasant experience from start to finish. The mattress is unbelievable and well worth the money spent, and the communication throughout has been exceptional - thank you!
8 décembre 2025
Réponse de Bensons For Beds - Blackpool
We’re thrilled to hear your experience was smooth from the showroom to setup! Exceptional communication and a mattress that feels great —that’s what we love to deliver. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Blackpool
We're happy to hear that we were very helpful. Thank you for recommending us; we appreciate it.- Stewart - Team Bensons
Kevin was very helpful.and friendly he…
Kevin was very helpful.and friendly he spent a lot of time with me and my elderly mum and has help us with amending our order.
7 décembre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your lovely feedback! We’re so pleased Kevin could give you and your mum the time and support you needed.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
Another visit to Bensons
As always it was a great visit to Bensons in Fleetwood outlet centre. Sarah the sales assistant was a charming and knowledgeable person.
22 novembre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your lovely feedback! We’re delighted to hear that your visit to our store was such a positive experience and that Sarah provided charming, knowledgeable service. We truly appreciate your kind words.
Thank you for your positive review Paul – Lauryn at Customer Care 💜
Excellent service from Gemma at Bensons for Beds
My wife and I visited Bensons for Beds and tried several beds and mattresses, and we were looked after by Gemma. She was extremely professional, patient, and genuinely helpful throughout. She took the time to explain everything clearly and made the whole experience easy and enjoyable. Gemma is a real asset to the company, and we couldn’t be happier with the service we received. Highly recommended!
16 novembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you and your wife had such a positive experience. It's great to know that our team member was so helpful and made your visit enjoyable. We appreciate your recommendation and thank you for your feedback,
Megan at Customer Care
Very helpful and patient
Kevin was Very helpful and patient, I didn’t feel rushed when choosing my new mattress.
15 novembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you felt supported during your mattress selection. It's great to know our team provided the help you needed! Thanks for your feedback,
Megan at Customer Care
Very good experience
The staff in the shop were very knowledgeable, no pressure sales, plenty of time to make the right choice.
The delivery men were fantastic they even brought shoe covers so they didn't make a mess of my floors. Very accommodating in every way.
31 octobre 2025
Réponse de Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience! We're happy to hear that our staff was knowledgeable and provided a no-pressure environment. We're also glad the delivery team was accommodating and respectful of your home.
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
A wonderful stress free experience
A wonderful stress free experience. Sandra was very helpful and polite. Would recommend her to anyone
30 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you had a wonderful, stress-free experience. We appreciate your kind words and are glad that our service met your expectations.
Wishing you all the best until next time,
Megan at Customer Care
Great customer service
30 octobre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words Jen! We're so pleased to hear you had a great experience with our customer service. If there's anything else we can help with, we're always happy to assist.
Kind regards,
Megan
Customer Care Team
Helpful friendly staff especially…
Helpful friendly staff especially Sandra at Blackpool store squires gate
29 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you found our team helpful and friendly. We appreciate you mentioning your positive experience at our store.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care!
New Mattress
Kevin (salesperson) was very knowledgeable and helpful regarding my choice of mattress.
27 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you found our salesperson knowledgeable and helpful during your mattress selection. Thank you for your positive feedback,
Megan at Customer Care
Did shop on line but so easy and I got…
Did shop on line but so easy and I got a good discount at time thank you it’s just what I wanted and the delivery gentlemen were so accommodating polite even put covers on their shoes to save carpet didn’t have to ask such lovely service will be recomending bensons thank you
28 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you found our online shopping experience easy and benefited from a discount. It's great to know the delivery team was accommodating and polite. Thank you for recommending us,
Megan at Customer Care
Addition furniture
Furniture was brought on time and driver very curtious. Was bought as an addition to our other bedroom Furniture and matches
Very sturdy and easily put together.
25 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the furniture arrived on time and the driver was courteous. We're glad it matches your other furniture, is sturdy, and was easy to assemble! We hope to continue providing you with excellent service in the future,
Megan at Customer Care
The two ladies who served us were very…
The two ladies who served us were very helpful, it was a great experience purchasing the bed.
16 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the team members were very helpful, and that you had a great experience purchasing the bed. Thank you for your feedback,
Megan at Customer Care
Excellent service
Monika the wonderful sales lady was exactly that..wonderful..didn't harass us but let us know she was there if we needed anything and was very knowledgeable. Her customer service was first class..thank you
17 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our sales team member provided wonderful and knowledgeable service without being pushy. We appreciate you noting the first-class customer service.
Thank you for your review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Blackpool
Thanks for your feedback! We're glad you found our team helpful — it's what we love to hear!
Take care,
Megan at Customer Care
We had great customer service in the…
We had great customer service in the Blackpool store,Sandra found us exactly what we were looking for and was very helpful and knowledgeable.
13 octobre 2025
Réponse de Bensons For Beds - Blackpool
Thanks so much! We're thrilled Sandra helped you find exactly what you were looking for—knowledgeable, helpful, and spot-on service at the Blackpool store. Enjoy your new purchase! Megan at Customer Care!😊🛏️
There's no price for a good night sleep
Sales assistant came over to ask us what we wanted and we explained and showed picture of the bed that we bought last time they said they don't do that anymore so she took us over to the their bed to see what sleep pattern we had and then what price range we wanted and we went round all the beds absolutely brilliant Sandra did an absolute brilliant job very impressed
15 octobre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you were very impressed with the assistance you received. It's great to know that our team member did a brilliant job guiding you through the selection process. Thank you for sharing your positive experience!
– Lauryn at Customer Care 💜
Asst polite and knowledgeable
12 octobre 2025
Réponse de Bensons For Beds - Blackpool
Thanks for the amazing review! We’re glad our assistant was polite and knowledgeable.
Take care,
Megan at Customer Care
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