We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
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Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
Demande des avis aux clients
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Anthony from the Blackpool branch made…
Anthony from the Blackpool branch made our experience easy and painless. Can’t fault him. He was professional and polite throughout our visit, even though we gave him a hard time with how clueless we were. We left the store happy, with our new purchase secured. 10/10.
7 octobre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your 5 star review Laura, We are glad that Anthony made it easy for you, even when you were feeling a bit clueless. 😄 Thanks for the 10/10—happy you left with a smile and a new bed! 🛏️Megan at Customer Care👏
The service provided was helpful
The service provided was helpful; Julie made everything simple and easy, and it didn't take too long either. Julie provided good customer service, and overall, she was lovely.
7 octobre 2025
Réponse de Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're happy to hear that our team member made everything simple and easy for you, and provided good customer service. Thank you for your review – Lauryn at Customer Care 💜
Excellent service
8 octobre 2025
Réponse de Bensons For Beds - Blackpool
We appreciate your positive feedback and are happy you received excellent service and updates regarding your order. Thank you for your review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Blackpool
Thank you for your great feedback! We’re thrilled Kevin provided excellent service and made you a happy customer.
Best regards,
Megan at Customer Care
We recently purchased a TV bed from…
We recently purchased a TV bed from Kevin at Blackpool Benson Bed, and I couldn’t be happier! Kevin was incredibly knowledgeable and helpful throughout the process, explaining all the features and making sure we picked the perfect option for my space.
Thank you.
Michele&Vickie
3 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you, Michele & Vickie! We’re thrilled to hear Kevin provided knowledgeable and helpful service to find the perfect TV bed for you. We appreciate your feedback!
Take care,
Megan at Customer Care
Great knowledge and payment terms
Been to the Blackpool store twice this year, very helpful staff and knowledgeable, plenty of options for all budgets!
26 septembre 2025
Réponse de Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience at the Blackpool store Alison! We're so glad our knowledgeable staff could assist you with options for all budgets.
Take care,
Megan at Customer Care
This is the second time I have bought…
This is the second time I have bought from Bensons in Blackpool. The experience and service is always amazing & our bed we love it. Thank you all you have been so helpful
20 septembre 2025
Réponse de Bensons For Beds - Blackpool
Thanks a million for coming back to us! So happy you love your bed and had another amazing experience. Can’t wait to help you again! Take care, Megan at Customer Care.
Bed arrived as expected and we are very…
Bed arrived as expected and we are very pleased with it
19 septembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the bed arrived as expected, and we appreciate your positive feedback. Thank you for letting us know!
Thank you,
Lauryn at Customer Care.
The assistance of the Sales…
The assistance of the Sales Representative and his
depth of knowledge
21 septembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the sales representative's knowledge was helpful. We appreciate you taking the time to share your positive experience!
Thank you,
Lauryn at Customer Care.
Really helpful staff at the Blackpool branch
Really helpful staff at the Blackpool branch Tommy and Kevin. They were really knowledgeable about mattresses and just presented the facts there was no hard sell. Couldn't fault the service or the mattress we bought.
12 septembre 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words about our staff, Tommy and Kevin! We're glad to hear that they were able to provide helpful and knowledgeable service without pressuring you to buy. We're happy that you were satisfied with your mattress purchase. Thanks for choosing us!
My last bed was from Bensons and I’ve…
My last bed was from Bensons and I’ve been very happy with it.
11 septembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you've been very satisfied with your previous bed from us. Thank you for sharing your positive experience!
Best Wishes,
Megan at Customer Care
Great company to deal with.
Bensons were great from start to finish. The process of ordering the bed, down to delivery. I was contacted three days before with a time slot. Then contacted the night before and contacted once again an hour before arrival. The delivery guys were great, straightaway put overshoes on to protect the carpet and very respectful of the property. 10 out of 10 Bensons would not hesitate to use again.
27 août 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you had a great experience with us, from ordering to delivery. It's great to know our team kept you informed and were respectful of your home. Thank you for your high rating; we appreciate your feedback!
Take care,
Megan at Customer Care
Plenty of choices ,good customer…
Plenty of choices ,good customer experience. Sandra was very helpful and very knowledgeable. We tried various beds and use of the test bed made it easier to pick medium mattress.
1 septembre 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you found a great selection and had a positive experience. It's wonderful that our team member's knowledge and the test bed helped you choose the perfect mattress. Thanks for your feedback, Megan at Customer Care
got what we wanted in no time at all
26 août 2025
Réponse de Bensons For Beds - Blackpool
We're glad you had a quick and positive experience. Thank you for your feedback; it means a lot to us. Thank you, Megan at Customer Care
The store salesman was very helpful and…
The store salesman was very helpful and knowledgeable
23 août 2025
Réponse de Bensons For Beds - Blackpool
We're glad you found our salesman helpful and knowledgeable. Thank you for your positive feedback; we appreciate it.
We were shown a good selection of mattresses
We were shown a good selection of mattresses to choose from and were not rushed into a decision in the end we hopefully found the right mattress for our comfort
23 août 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you were shown a great selection and were able to take your time finding the right mattress for your comfort! We hope you enjoy it!
Easy to deal with
Kevin was very helpful. Great service thank you. Very pleased with the bed
21 août 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you received great service and that you are very pleased with the bed. Thank you for your positive feedback, Megan at Customer Care
Shocking customer service
Shocking customer service ordered two new bed £3775 waited over 12 weeks for delivery apthen when they arrived some idiot on their sales team sold my bed to another customer then expected to wait all over again only to be advise that the model I paid for was now discontinued but a similar one would be available in 12 to 16 and was £900 more. Avoid these clowns as for their customer service better taken a crash course in Urdu
21 mars 2025
Réponse de Bensons For Beds - Blackpool
We regret to hear about the issues with your bed order and the disappointing service you received. We apologise for the long wait, the error with your order, and the discontinuation of the model you purchased which has caused a cancellation of your order. Thank you for your review, Megan at Customer Care
Sandra - the font of mattress knowledge
Sandra was exceptionally knowledgeable and helpful. We went in to do some recon but owing to the experience we received, made the decision to go ahead there and then
12 août 2025
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our team member's knowledge and assistance led to such a positive experience. Thank you for sharing your feedback; we appreciate your business! Take care Darren, Megan at Customer Care
Excellent all round service!…
The Blackpool store team and the delivery guys, Mick and Kelvin, they all provided an excellent service. I would not hesitate to use them again!
22 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words! At our Blackpool store, we pride ourselves on providing excellent service and our amazing delivery team, Mick and Kelvin, always go above and beyond. We can't wait to assist you again in the future! Megan at Customer Care
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