We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 Westwood Retail Park, Westwood Road, CT10 2RQ Broadstairs, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
There was a good choice of sofa beds in store and the sales assistant had access to a lot of information. The product arrived a few days after ordering and we are pleased with our purchase.
L'entreprise a répondu
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right c... Voir plus
L'entreprise a répondu
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much. Also, Andy and Reaz from th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Broadstairs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, Royaume-Uni
- 1843860976
4,9
Excellent
680 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful instore member of staff…
Very helpful instore member of staff with no pressure to purchase. Excellent customer service.
18 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience with our in-store team member and that you received excellent customer service without any pressure. Thank you for your kind feedback!
Team Bensons
Shopping experience
We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given was informative without being pushy - this made the experience so much better than you often get in similar places. Would definitely recommend others go here and we would certainly go back for other furniture needs. Thank you.
11 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team provided helpful guidance without being pushy, making your visit enjoyable. We appreciate your recommendation and look forward to welcoming you back!
Team Bensons
I am pleased with the beds and…
I am pleased with the beds and mattresses. There was a hiccup with one of the mattresses but the Manager resolved this very promptly
12 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you're happy with your new beds and mattresses! We appreciate you highlighting how promptly our manager resolved the issue with one of the mattresses.
There was a good choice of sofa beds in…
There was a good choice of sofa beds in store and the sales assistant had access to a lot of information.
The product arrived a few days after ordering and we are pleased with our purchase.
9 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you found a good selection of sofa beds and that our sales assistant was well-informed. It's wonderful that your product arrived quickly and you are happy with your purchase!
The service in the showroom was spot…
The service in the showroom was spot on, no hanging around as we knew exactly what we wanted
10 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased you found the service in our showroom to be spot on. Thank you for your kind feedback!
Team Bensons
I was having trouble ordering online &…
I was having trouble ordering online & getting my blue light discount so I went in store and the staff were super helpful, it was quick and easy, got my discount plus an additional 10% on top
4 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased our team was super helpful in-store, making your experience quick and easy. It's wonderful that you were able to get your discount and an additional 10% on top!
This is the second time we’ve Bensons…
This is the second time we’ve Bensons to purchase beds / mattresses. Highly recommended the staff with their knowledge and recommendations for both bed and mattresses.
4 juillet 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you had another excellent experience with us! It's wonderful that our team provided such knowledgeable recommendations for your bed and mattresses.
Team Bensons
Delivery Service
The delivery team arrived on time, installed my new bed quickly & efficiently, cleared up and took away all packaging . The whole experience was excellent.
23 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear that your delivery team arrived on time and efficiently installed your new bed, clearing away all packaging. We appreciate your excellent feedback!
Team Bensons
Kyle is a great employee and deserves a…
Kyle is a great employee and deserves a pay rise. COYG
27 juin 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We are so glad you had a great experience! We appreciate your kind words.
Team Bensons
Professional delivery
Professional delivery. Respected our property and gave clear instructions on how to lift and close our new bed.
25 juin 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're glad our delivery team was professional and respectful of your property, providing clear instructions for your new bed.
Team Bensons
Réponse de Bensons For Beds - Broadstairs
We're delighted you had a great experience. Thank you for sharing your positive feedback with us!
Team Bensons
Réponse de Bensons For Beds - Broadstairs
We're so pleased our staff was helpful and knowledgeable, and our delivery prompt. Thank you!
Team Bensons
Excellent service
Excellent service from start to delivery. Big thanks to Kyle at the Westwood Cross branch for his patience and advice. Impressed with the Mammoth mattress.
18 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased you received excellent service from start to delivery and appreciate your kind words about our team member's patience and advice. We're glad you're impressed with your new mattress!
Team Bensons
Fantastic service start to finish.
Fantastic service start to finish.
The guys that brought the bed in Andy and James for the thanet area were fab.
14 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear you received fantastic service! We appreciate you sharing your positive experience with us.
Team Bensons
Would recommend
I found the staff from the store to delivery have been excellent, extremely helpful even when I did have a problem they were there to help in every way.
The delivery guy were helpful and friendly
5 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased our team, from store to delivery, provided such excellent and helpful service, even when you had a problem. Thank you!
Team Bensons
Shop staff were very knowledgeable and…
Shop staff were very knowledgeable and helpful. The fitters were clean and tidy. All staff were polite and helpful.
4 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased our staff were knowledgeable and helpful, and that our fitters were clean and tidy. Thank you for your kind feedback.
Team Bensons
Amazing experience. Thank you Tyrell, Andy and Reaz
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much.
Also, Andy and Reaz from the delivery team were incredible. It was absolutely boiling that day and they carried my enormous super king 5000 spring mattress into my house and up the stairs and onto my bed base. They were so professional and lovely and I couldn’t thank them enough!
28 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear about your excellent experience finding the perfect mattress and pillows. It's wonderful that our delivery team provided such professional and helpful service, especially on a hot day. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Broadstairs
We're glad to hear you had a positive experience with us. Thank you for your kind words!
Team Bensons
Struck gold with Bensons for Beds
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right colour, right design and already half price before another 25% discount was applied as it was bank holiday! No brainer. Staff very friendly and helpful (as always) and delivered same day. Can’t get any better than that!
26 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're thrilled you found such a fantastic super king bed at an amazing price! It's wonderful to hear our team provided friendly, helpful service and same-day delivery. Thank you for your positive feedback!
Team Bensons
all the staff were very friendly and…
all the staff were very friendly and helpful kyle delt with me and my wife he explained everything about the mattress we bought. we are very pleased with our purchase and the delivery was great.
29 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased you had a great experience with us! It's wonderful our team was friendly and helpful, explaining everything clearly. We're glad you're happy with your purchase and delivery.
Team Bensons
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.