The whole thing was very good the delivery was excellent very helpful respectful taking their shoes off when entering,tidying up and took all rubbish away. Nice guys Rias and Jacky. Very happy wou... Voir plus
Établissement
Changer d'établissementUnit 5 Westwood Retail Park, Westwood Road, CT10 2RQ Broadstairs, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Tyrell was great . Professional , polite and welcoming. Gave me a fantastic deal so i bought 2 beds ! Nice bloke , great job. Cheers mate , looking forward to having my lovely new TV bed in my new hom... Voir plus
First class service from Tyrrell in the Westwood Cross branch. Warm attentive service that cut out a lot of time wasting. His analysis of our needs resulted in a shortlist that goes perfectly. Patient... Voir plus
L'entreprise a répondu
The manager & staff in the Broadstairs branch were excellent. Extremely helpful in sorting our problem. This was the 3rd set of mattresses that had failed. The most recent mattresses only lasted 18mon... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Broadstairs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, Royaume-Uni
- 1843860976
4,9
Excellent
728 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bensons For Beds - Broadstairs
We're glad to hear you had a positive experience with us. Thank you for your kind words!
Team Bensons
Struck gold with Bensons for Beds
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right colour, right design and already half price before another 25% discount was applied as it was bank holiday! No brainer. Staff very friendly and helpful (as always) and delivered same day. Can’t get any better than that!
26 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're thrilled you found such a fantastic super king bed at an amazing price! It's wonderful to hear our team provided friendly, helpful service and same-day delivery. Thank you for your positive feedback!
Team Bensons
all the staff were very friendly and…
all the staff were very friendly and helpful kyle delt with me and my wife he explained everything about the mattress we bought. we are very pleased with our purchase and the delivery was great.
29 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased you had a great experience with us! It's wonderful our team was friendly and helpful, explaining everything clearly. We're glad you're happy with your purchase and delivery.
Team Bensons
Staff were friendly and helpful
Staff were friendly and not pushy. We had time to look around before being approached. There was a technical issue with the finance application forms coming through via email but this was not the staff's fault and they were very apologetic. I received a hard copy of the paperwork and reassured I would receive a call from them later. I received a call later from the store staff and the finance application was completed with their support. Very happy with the service we were given
25 mai 2026
Réponse de Bensons For Beds - Broadstairs
We are delighted to hear you had such a positive experience with our team. We appreciate your understanding regarding the technical issue and are pleased we could resolve it for you. Thank you for your kind words.
Team Bensons
Helpful and informative staff
Helpful and informative staff. Clear delivery details and done promotion schedule. Very satisfied.
3 mai 2026
Réponse de Bensons For Beds - Broadstairs
We are so pleased our team was helpful and informative. Thank you for your kind feedback!
Team Bensons
Karl at Westwood cross is fab!!
Returning customer, Karl looks after us every time!! Great customer services and a great help!!
27 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear you consistently receive great customer service from our team! Thanks for your kind words.
Team Bensons
Such a kind friendly staff member
Such a kind friendly staff member
Product was perfect for what we wanted
Isn’t the first time we have brought from bensons and it won’t be the last
23 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so pleased you found our team kind and friendly, and that your product was perfect! Thank you for your continued loyalty.
Team Bensons
The young lady was very helpful and…
The young lady was very helpful and knowledgeable
9 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're glad our team member was helpful and knowledgeable. Thank you for your kind feedback!
Team Bensons
Excellent customer service in store…
Excellent customer service in store from Kyle. Timely follow ups about delivery and clear communication. Would definite recommend Bensons at Westwood Cross.
Two deliveries were handled very well too .
17 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear about the excellent in-store service and clear communication regarding your deliveries. It's great to know you would recommend us!
Team Bensons - Jess
Top service
Knowledgeable, professional and friendly staff. Everything they said would happen, happened! Not common place nowadays!
22 avril 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We are so glad to hear that our team provided such a positive and reliable experience for you. Thank you for your kind words!
Team Bensons - Jess
Brilliant experience thanks to Karen
Me and my partner visited Bensons for Beds to look for a new mattress, and we were helped by Karen. She was absolutely lovely! Calm, friendly, and genuinely helpful without ever being pushy. She took the time to explain everything clearly, helped us try different firmness levels using the machine, and made sure we understood what would suit us best. It was such a refreshing experience compared to the usual sales pressure you get elsewhere. Karen made us feel comfortable and confident in our choice and she really deserves recognition for how she treats customers.
The mattress itself is incredibly comfortable and definitely worth the money, as are the pillows.
9 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience finding your new mattress with us. It's wonderful to know our team made you feel comfortable and confident in your choice. We appreciate you highlighting the excellent service you received!
Team Bensons - Jess
first class service
very easy going sales staff , very knowledgeable and helpful.
made the whole process enjoyable.
10 /10
10 mai 2026
Réponse de Bensons For Beds - Broadstairs
Love this! 😊 Easy, enjoyable, and 10/10—thank you so much for the amazing feedback ✨
Réponse de Bensons For Beds - Broadstairs
That’s great to hear! 😊 We’re so pleased Carl delivered great customer service. Thanks for taking the time to share your feedback—we’ll be sure to pass it on! ⭐
Kyle was really helpful ...
Kyle was really helpful and listened to my requirments - not only for the style of bed I was looking for and mattress but also the price point which was really important. Answered all my questions and didnt put any unnecessary pressure on, that you would usually expect from a sales person (we can give me the ick) Really easy to chat to and helpful - would defo use again for my next purchase - Thanks again Kyle 👍👍
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear that you had such a positive experience! It's great to know that our team member was so helpful and respectful of your needs and budget. We appreciate your feedback and will be sure to pass on your kind words.
Team Bensons
Great sales lady at Westwood branch…
Great sales lady at Westwood branch went through every mattress she saw suitable for my needs. Great delivery guys friendly and polite
1 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear that our sales lady at the Westwood branch was so helpful in finding the right mattress for you! We're also glad the delivery went smoothly!
Team Bensons
Maxine was really great at the Westwood…
Maxine was really great at the Westwood Cross, Broadstairs branch. We originally visited a few months ago and came back recently to make the purchase and she remembered us and the mattress we were originally looking at.
4 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're delighted to hear that your experience at our Broadstairs branch was so positive! It's great to know that our team member remembered you and the mattress you were interested in. Thank you for your feedback.
Team Bensons
Graham was very helpful and knowledgeable in the process of my decision
Good service, polite and respectful
2 mai 2026
Réponse de Bensons For Beds - Broadstairs
We appreciate you letting us know our service was good, polite, and respectful. Thank you for your positive feedback!
Team Bensons
I bought a bed at Bensons for Beds…
I bought a bed at Bensons for Beds today, 04/05/2026, in Ramsgate. Kyle was fantastic, straight to the point and very accommodating. fantastic service. thank you
4 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear that our Ramsgate team member was fantastic and accommodating while you were buying a bed! We appreciate your positive feedback and thank you.
Team Bensons
Excellent service from all staff from…
Excellent service from all staff from start to finish. Will definitely use Bensons again
3 mai 2026
Réponse de Bensons For Beds - Broadstairs
Thank you so much! 🌟 We’re thrilled you had a great experience from start to finish—can’t wait to welcome you back to Bensons again soon! 😊🛏️
Helpful without being pushy
Maxine helped us with our purchase. She was helpful without being pushy
27 avril 2026
Réponse de Bensons For Beds - Broadstairs
Thank you! 😊 We’re so glad Maxine was helpful and easy to shop with — friendly, knowledgeable, and never pushy is exactly how it should be. We’ll be sure to pass on your kind words! ⭐
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.