We had a really positive experience at Bensons for Beds. We were served by the manager, who was friendly, knowledgeable and genuinely helpful throughout. He took the time to explain the different opt... Voir plus
Établissement
Changer d'établissementUnit 5 Westwood Retail Park, Westwood Road, CT10 2RQ Broadstairs, Kent, GB
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We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given w... Voir plus
L'entreprise a répondu
We can in looking for a specific bed and Kyle was able to adapt and create exactly what we needed and for a great price compared to some other retailers. Thanks so much for all of the help.
L'entreprise a répondu
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Broadstairs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, Royaume-Uni
- 1843860976
4,9
Excellent
709 avis
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Would recommend
I found the staff from the store to delivery have been excellent, extremely helpful even when I did have a problem they were there to help in every way.
The delivery guy were helpful and friendly
5 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased our team, from store to delivery, provided such excellent and helpful service, even when you had a problem. Thank you!
Team Bensons
Shop staff were very knowledgeable and…
Shop staff were very knowledgeable and helpful. The fitters were clean and tidy. All staff were polite and helpful.
4 juin 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased our staff were knowledgeable and helpful, and that our fitters were clean and tidy. Thank you for your kind feedback.
Team Bensons
Amazing experience. Thank you Tyrell, Andy and Reaz
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much.
Also, Andy and Reaz from the delivery team were incredible. It was absolutely boiling that day and they carried my enormous super king 5000 spring mattress into my house and up the stairs and onto my bed base. They were so professional and lovely and I couldn’t thank them enough!
28 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear about your excellent experience finding the perfect mattress and pillows. It's wonderful that our delivery team provided such professional and helpful service, especially on a hot day. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Broadstairs
We're glad to hear you had a positive experience with us. Thank you for your kind words!
Team Bensons
Struck gold with Bensons for Beds
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right colour, right design and already half price before another 25% discount was applied as it was bank holiday! No brainer. Staff very friendly and helpful (as always) and delivered same day. Can’t get any better than that!
26 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're thrilled you found such a fantastic super king bed at an amazing price! It's wonderful to hear our team provided friendly, helpful service and same-day delivery. Thank you for your positive feedback!
Team Bensons
all the staff were very friendly and…
all the staff were very friendly and helpful kyle delt with me and my wife he explained everything about the mattress we bought. we are very pleased with our purchase and the delivery was great.
29 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased you had a great experience with us! It's wonderful our team was friendly and helpful, explaining everything clearly. We're glad you're happy with your purchase and delivery.
Team Bensons
Staff were friendly and helpful
Staff were friendly and not pushy. We had time to look around before being approached. There was a technical issue with the finance application forms coming through via email but this was not the staff's fault and they were very apologetic. I received a hard copy of the paperwork and reassured I would receive a call from them later. I received a call later from the store staff and the finance application was completed with their support. Very happy with the service we were given
25 mai 2026
Réponse de Bensons For Beds - Broadstairs
We are delighted to hear you had such a positive experience with our team. We appreciate your understanding regarding the technical issue and are pleased we could resolve it for you. Thank you for your kind words.
Team Bensons
Helpful and informative staff
Helpful and informative staff. Clear delivery details and done promotion schedule. Very satisfied.
3 mai 2026
Réponse de Bensons For Beds - Broadstairs
We are so pleased our team was helpful and informative. Thank you for your kind feedback!
Team Bensons
Karl at Westwood cross is fab!!
Returning customer, Karl looks after us every time!! Great customer services and a great help!!
27 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear you consistently receive great customer service from our team! Thanks for your kind words.
Team Bensons
Such a kind friendly staff member
Such a kind friendly staff member
Product was perfect for what we wanted
Isn’t the first time we have brought from bensons and it won’t be the last
23 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so pleased you found our team kind and friendly, and that your product was perfect! Thank you for your continued loyalty.
Team Bensons
The young lady was very helpful and…
The young lady was very helpful and knowledgeable
9 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're glad our team member was helpful and knowledgeable. Thank you for your kind feedback!
Team Bensons
Excellent customer service in store…
Excellent customer service in store from Kyle. Timely follow ups about delivery and clear communication. Would definite recommend Bensons at Westwood Cross.
Two deliveries were handled very well too .
17 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear about the excellent in-store service and clear communication regarding your deliveries. It's great to know you would recommend us!
Team Bensons - Jess
Top service
Knowledgeable, professional and friendly staff. Everything they said would happen, happened! Not common place nowadays!
22 avril 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We are so glad to hear that our team provided such a positive and reliable experience for you. Thank you for your kind words!
Team Bensons - Jess
Brilliant experience thanks to Karen
Me and my partner visited Bensons for Beds to look for a new mattress, and we were helped by Karen. She was absolutely lovely! Calm, friendly, and genuinely helpful without ever being pushy. She took the time to explain everything clearly, helped us try different firmness levels using the machine, and made sure we understood what would suit us best. It was such a refreshing experience compared to the usual sales pressure you get elsewhere. Karen made us feel comfortable and confident in our choice and she really deserves recognition for how she treats customers.
The mattress itself is incredibly comfortable and definitely worth the money, as are the pillows.
9 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience finding your new mattress with us. It's wonderful to know our team made you feel comfortable and confident in your choice. We appreciate you highlighting the excellent service you received!
Team Bensons - Jess
first class service
very easy going sales staff , very knowledgeable and helpful.
made the whole process enjoyable.
10 /10
10 mai 2026
Réponse de Bensons For Beds - Broadstairs
Love this! 😊 Easy, enjoyable, and 10/10—thank you so much for the amazing feedback ✨
Réponse de Bensons For Beds - Broadstairs
That’s great to hear! 😊 We’re so pleased Carl delivered great customer service. Thanks for taking the time to share your feedback—we’ll be sure to pass it on! ⭐
Kyle was really helpful ...
Kyle was really helpful and listened to my requirments - not only for the style of bed I was looking for and mattress but also the price point which was really important. Answered all my questions and didnt put any unnecessary pressure on, that you would usually expect from a sales person (we can give me the ick) Really easy to chat to and helpful - would defo use again for my next purchase - Thanks again Kyle 👍👍
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear that you had such a positive experience! It's great to know that our team member was so helpful and respectful of your needs and budget. We appreciate your feedback and will be sure to pass on your kind words.
Team Bensons
Great sales lady at Westwood branch…
Great sales lady at Westwood branch went through every mattress she saw suitable for my needs. Great delivery guys friendly and polite
1 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're so happy to hear that our sales lady at the Westwood branch was so helpful in finding the right mattress for you! We're also glad the delivery went smoothly!
Team Bensons
Maxine was really great at the Westwood…
Maxine was really great at the Westwood Cross, Broadstairs branch. We originally visited a few months ago and came back recently to make the purchase and she remembered us and the mattress we were originally looking at.
4 mai 2026
Réponse de Bensons For Beds - Broadstairs
We're delighted to hear that your experience at our Broadstairs branch was so positive! It's great to know that our team member remembered you and the mattress you were interested in. Thank you for your feedback.
Team Bensons
Graham was very helpful and knowledgeable in the process of my decision
Good service, polite and respectful
2 mai 2026
Réponse de Bensons For Beds - Broadstairs
We appreciate you letting us know our service was good, polite, and respectful. Thank you for your positive feedback!
Team Bensons
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