Excellent service. I visited the store a couple of times before buying and Eve was knowledgeable and helpful. I really appreciated that she didn't hover around whilst I was testing the beds but was at... Voir plus
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definite... Voir plus
L'entreprise a répondu
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happ... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
528 avis
Demande des avis aux clients
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Picking a bed
We've been in several times and we have found that on each occasion the staff have been friendly and polite, introduced themselves when we entered the store but left us to wander around and look without hassled. when we enquired about various beds, they were very knowledgeable and gave us plenty of options before purchasing our desired bed. Excellent service
12 juin 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you taking the time to share your positive experience with us Stuart. We're happy to hear that our team provided excellent service and were helpful without being intrusive. Enjoy your new bed, Megan at Customer Care
Customer service very good
5 juin 2025
Réponse de Bensons For Beds - Bromborough
We appreciate your positive feedback regarding our customer service! We are so glad to have met your expectations and provided a great experience. Take care, Megan at Customer care
Comfortable bed
My experience with Bensons was a pleasant experience. I wasn't pressurised and Imeloa was very helpful. I do feel the extras added on are extremely high considering the amount of money you spend. I was trying to work on a budget. Also a warning to others purchasing a divan bed. If you have wood flooring in a bedroom you're need caster cups. Without can cause an accident due to the bed sliding. I never thought of this and it certainly wasn't mentioned in the store. Its something l feel Bensons should provide.
4 juin 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're glad you enjoyed your experience and that Imeloa was helpful. We appreciate your feedback regarding the cost of extras and the divan bed on wood flooring. We'll consider your comments to improve our service. Thank you, Megan at Customer care
Friendly and knowledgeable mads the…
Friendly and knowledgeable mads the purchase process very smooth
18 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you for the positive feedback! It's our goal to make every purchase process as smooth and enjoyable as possible. We're glad to hear that our friendly and knowledgeable staff made a great impression. See you again soon!
Réponse de Bensons For Beds - Bromborough
Thank you for your kind review! We're thrilled to hear that Joe provided excellent customer service by being informative but not pushy. We pride ourselves on our knowledgeable and friendly team members. We appreciate your business and hope to see you again soon! 😀
Imelda was very helpful and not pushy
Imelda was very helpful and not pushy. Gave me time to try out the various mattresses
7 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your positive feedback, we're glad to hear that Imelda provided excellent service during your visit. We strive to give customers the time and space they need to make the perfect decision for their mattress. Thank you for choosing our business!
excellent staff and service
salesman was very helpful and knowledgeable.
We were able to make a decision with no pressure .
Our questions were answered politely.
11 mai 2025
Réponse de Bensons For Beds - Bromborough
We're so happy to hear that our salesman provided knowledgeable and helpful service. We take pride in creating a pressure-free environment for our customers and ensuring all questions are answered with kindness. Thank you for choosing us!
Very good shopping experience
A very helpful assistant who did not rush us at all and gave us plenty of time and advice.
11 mai 2025
Réponse de Bensons For Beds - Bromborough
"Thank you for your kind review! We take pride in providing excellent customer service and are delighted to hear that our assistant met your needs. We look forward to seeing you again soon!"
Helpfull and friendly
We are given time to look around and try the beds we though was best suited to our needs.
The sales person joe was very helpfull with questions and answers he bought pillows to help make our choice .can't fault his help and expertise we'll done joe.
8 mai 2025
Réponse de Bensons For Beds - Bromborough
We are so glad to hear that you had a great experience at our store! Joe is a valuable member of our team and we are happy to have provided excellent service to help you find the perfect bed. Thank you for choosing us!
New Bed
Was left to have a browse before being approached which is much better than being pounced upon as soon as you walk in. Everything was explained by Gary the salesperson from mattress info to the type of bed I was purchasing. Didn't feel pressured at all great experience !
6 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your positive experience with us! We're thrilled to hear that Gary provided you with excellent customer service and allowed you the time to browse before approaching you. We pride ourselves on creating a pressure-free shopping environment. See you again soon!
Sleep well, Team Bensons💜
Fantastic Service
The pure professionalism from Joe was outstanding. It was because of the way were treated and listened too, is the reason we gave the purchase. We would highly recommend Bensons for this reason.
2 mai 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for choosing Bensons! We are so glad Joe provided you with outstanding professionalism and treated you with care. It's customers like you that make us proud. We appreciate your recommendation and look forward to seeing you again!
Sleep well,
Team Bensons💜
A Great Place to buy a Bed
Very friendly, professional service from the member of staff who served us.
Any questions we had were answered by an extremely knowledgeable member of the Bensons team. We were made aware of all that was available, so we could make an informed choice. Many thanks.
3 mai 2025
Réponse de Bensons For Beds - Bromborough
Thank you so much for your kind words! We strive to provide top-notch, knowledgeable service to all of our customers. We're thrilled to hear you had a great experience with our team at Bensons. Thank you for choosing us!
Sleep well,
Team Bensons💜
Very helpful
We were asked what we were looking for and then left alone till we needed assistance. Joe the store member was very helpful
29 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your experience! We are so happy to hear that Joe was able to provide helpful assistance when you needed it. We strive to give our customers the perfect balance of support and space to browse. We look forward to welcoming you back again soon!
Sleep well, Team Bensons💜
Very professional and quick delivery…
Very professional and quick delivery service.
28 avril 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! We strive to provide efficient and top-notch delivery service to all of our customers. We appreciate your support!
Sleep well, Team Bensons💜
Very helpful we said what we were…
Very helpful we said what we were looking for then Joe guided us to the possibilities and left us alone till we need advice
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! Our team takes pride in providing personalised and knowledgeable service. We're happy to hear Joe was able to assist you in finding what you were looking for. Let us know if you need any further guidance, we're always here to help. 😊
Sleep well,
Team Bensons💜
What a great experience at bensons for…
What a great experience at bensons for beds at bromborough Croft retail park . The man joe was so helpful .
21 avril 2025
Réponse de Bensons For Beds - Bromborough
We are thrilled to hear you had a great experience at our store! Thank you for the kind words about Joe - we are lucky to have such a helpful team member. We hope to see you again at Benson's for Beds! - Team Bensons 💜
We found everyone to be very helpful in…
We found everyone to be very helpful in helping us choose what was right for us, they didn't rush us or follow us around,they made time to make us feel welcomed.amazing staff.
17 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with a welcoming and helpful shopping experience. Customer satisfaction is our top priority and we are glad that we were able to assist you in finding the perfect product for your needs. Your support means the world to us!
Sleep well, Team Bensons💜
Joe could not have been more helpful
Joe could not have been more helpful, I did not feel rushed into buying from the Store and I returned to purchase several items. I even received a discount which was gratefully received. Would highly recommend Bensons.
8 avril 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words! We are thrilled that Joe provided you with excellent service and that you chose to return and make multiple purchases. We love seeing happy customers and are happy to offer discounts as a token of our appreciation. Thank you for recommending Bensons! #HappyCustomer #GreatService #Grateful #Bensons
Puchase of 2 single beds
The staff were very informative helpful & attentive. We have used this shop before
1 avril 2025
Réponse de Bensons For Beds - Bromborough
We appreciate your positive feedback and are so glad our staff was helpful and attentive. We value your continued patronage. Thanks again, Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had an excellent experience. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
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