We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definite... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happ... Voir plus
L'entreprise a répondu
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
526 avis
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Réponse de Bensons For Beds - Bromborough
We're so happy to hear you received professional advice and friendly service. We appreciate your kind words!
Team Bensons
Brilliant mattress and service from Bromborough Store
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too.
Great customer service, great mattress and price and some extras thrown in.
31 juillet 2026
Réponse de Bensons For Beds - Bromborough
Hello Mr Brown,
Thank you for your fantastic review! 😊 We're thrilled to hear that Dave at our Bromborough store was able to help you find the perfect mattress. We'll be sure to pass your kind words on to Dave. Sleep well,
Megan | Customer Care Specialist⭐
Great service with plenty of…
Great service with plenty of information. Lovely helpful staff
1 août 2026
Réponse de Bensons For Beds - Bromborough
Thank you for your wonderful review! We're delighted to hear that you experienced great service and found our staff to be lovely and helpful, providing plenty of information. We truly appreciate your kind words.
Team Bensons
David
David was friendly, efficient and flexible. He was patient with us listening to our needs and finding us the best mattress. Thank you!
1 août 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that David was friendly, efficient, and flexible. It's wonderful that they were patient and helped you find the best mattress for your needs!
Team Bensons
Hassle free experience
Very helpful staff member who made the experience of choosing a bed/mattress easy!
Not pushy - allowed us time to browse and try out and where on hand when needed.
25 juillet 2026
Réponse de Bensons For Beds - Bromborough
Thank you for your lovely review! We're so pleased to hear our team made choosing your bed and mattress easy and comfortable. We appreciate your kind words about our no-pressure approach and are glad we could help when needed😊
Delivered product as promised on time…
Delivered product as promised on time in full, delivered with care and attention
26 juillet 2026
Réponse de Bensons For Beds - Bromborough
Thank you for your wonderful review! We're delighted to hear that your order was delivered exactly as promised, on time and in full.
Thanks again for your support—it means a lot!✨
Réponse de Bensons For Beds - Bromborough
Thank you for your great review! We're delighted to hear that you received helpful advice and support in choosing the right product for your needs. We appreciate your feedback and hope you enjoy your purchase😊
Buying from Bensons for Beds was…
Buying from Bensons for Beds was extremely satisfying. A great deal, quality bed annd mattress and excellent service from start to finish. Thank you Dave for the assistance in buying the, bed mattress and headboard. Thank you Baz and Andrew for the installation in the bedroom.
18 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear you had such a satisfying experience with us! It's wonderful that you found a great deal, quality products, and excellent service from start to finish. We're glad our team provided great assistance and installation.
Thank you for your positive review - Lauryn at Customer Care 💜
Go the extra mile
The staff at Bensons for Beds in Bromborough are always extremely helpful and friendly. They do go the extra mile to make the customer experience perfect. 10 out of 10 every time. Would definitely recommend.
21 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that our team in Bromborough is always extremely helpful and friendly. It's wonderful that they go the extra mile to make your customer experience perfect every time. We truly appreciate your recommendation!
Thank you for your positive review - Lauryn at Customer Care
Great choice of products
Great choice of products at competitive prices, complemented by excellent service.
19 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you found a great choice of products at competitive prices, complemented by excellent service. Thank you for your kind feedback!
Team Bensons
Great service
Great service. Advised differences between various types of mattress. We're not pushy. Attentive staff unlike other mattress companies we had visited
16 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're delighted to hear you received great service and found our staff attentive and helpful in explaining the differences between mattresses without being pushy. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your positive experience with us. We are so happy to hear that you received great customer service. Thank you for your feedback!
Team Bensons
Everyone at Bensons from staff to…
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The mattress is a joy to lie on and gives a great night sleep. The recommended pillow for side sleepers means no more shoulder pain.
10 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team, from staff to delivery, exceeded your expectations. We're especially glad you love your new bed and that the mattress provides a great night's sleep, and that the recommended pillow has alleviated your shoulder pain.
We are so far happy with the bed
We are so far happy with the bed, the mattress and the delivery was great. The only thing we were not happy about was. The salesman had told us he had given us the mattress protector and was adding in the stainguard. Definitely giving us the impression that both these items were free as a good will gesture. It was only later that we noticed that the stainguard was another £100 added. Never at any time were we told there was an extra charge for this!
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're glad to hear you're happy with your bed, mattress, and delivery. We sincerely apologize for the misunderstanding regarding the care and protection, I can see this has been included as a promotion on your account and the discount is within the promotional offer applied to your order. We understand this may have been confusing and we apologise for this.
Professional
Emma made the experience easy. She was attentive, knowledgeable and very professional.
4 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you had an easy experience thanks to our attentive, knowledgeable, and professional team member. Thank you for your kind feedback!
Fantastic5***** service
Fantastic service from
First walking through the door of Bensons for beds . Sales staff were very informative and helped me pick the correct mattress for my needs with no sale pitch or rushing me , I was kept informed with updated regarding the mattress and as arranged received a call 30 mins before delivery time , the delivery guys were great very courteous and helpful 5 ***** service throughout thank you ps the mattress is a dream to sleep 🛌 on !
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your fantastic experience, from the informative sales staff to the excellent delivery team. It's wonderful that you're enjoying your new mattress!
Never say never
I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and spent time showing us the options available. It was very much appreciated.
This time around I felt the decision was ours and guided by Joe's expertise, we made the best choice for our needs.
The proof of the pudding will be when we actually have the bed delivered but currently I feel positive that any issues that might arise, will be resolved in the same manner we were met with on our visit.
12 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that your recent experience was a positive one and that our team member provided excellent guidance. It's wonderful that you felt empowered in your decision. We look forward to your delivery and are confident you'll be happy with your choice.
Highly recommend
From the moment we chose our bed to it being delivered Bensons kept us informed by text & email & even a courtesy phone call.
Very friendly staff, helpful & professional at the Bromborough Store.
Highly recommend.
3 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you were kept informed every step of the way, from choosing your bed to its delivery. It's wonderful that our team provided friendly, helpful, and professional service.
honest information from the staff & at…
honest information from the staff & at no point did i feel like I was being pushed into buying anthing
7 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you received honest information from our staff and felt no pressure to buy. Thank you for your kind feedback!
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