We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definite... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happ... Voir plus
L'entreprise a répondu
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
526 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Bromborough
We are so pleased you had a great experience with our service from start to finish. Thank you for your wonderful feedback!
Great service and advice
Joe was very helpful and explained everything in just the right amount of detail. He also then allowed us as much time as we needed to try things out for ourselves.
2 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team member was very helpful and explained everything clearly, allowing you plenty of time to try things out. Thank you for your kind feedback!
Once we made the decision to buy this…
Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day and the driver and helper (Baz and Ben) were very efficient and courteous- in 5 minutes they had successfully delivered the new one and taken the old one away.
1 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that your delivery experience was so smooth and efficient! It's wonderful that you were kept informed every step of the way, and that our delivery team provided such courteous service.
Team Bensons
Great service
Sales team helpful and informative. Quick delivery date with a time slot given. Delivery team Baz and Ben cheerful, friendly and helpful. Thank you
4 juillet 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your positive experience with our sales team and the quick delivery. It's wonderful that our delivery team was cheerful, friendly, and helpful. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We are so pleased to hear that you found our team to be lovely and helpful. Thank you for your kind feedback!
Team Bensons
We had an amazing experience
We had an amazing experience in the Bromborough store all the staff were super helpful especially the manager who helped us choose the perfect bed and mattress!
14 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team in the Bromborough store was helpful and assisted you in choosing the perfect bed and mattress!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We're so pleased you found our service exemplary. Thank you for your kind words!
Team Bensons
We were given excellent advice about…
We were given excellent advice about different beds and also given the time to choose the right one for us. Great customer service and we got the bed we wanted.
15 juin 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're so pleased you received excellent advice and had the time to choose the perfect bed. We appreciate your kind words about our customer service!
Team Bensons
The whole process was made simple with…
The whole process was made simple with clear communication.
12 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so glad our clear communication made the process simple for you!
Team Bensons
I bought a mattress from Bensons for…
I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went back to the store and Andy again was so very helpful in changing the mattress to a firm, but not too firm to be uncomfortable. So far the mattress is very comfortable and no aches in the morning. Big thanks to Andy at Bensons for beds
25 mai 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are so pleased to hear that our team member was able to assist you in finding the perfect mattress for your needs. It's wonderful that you are now comfortable and free from aches. Thank you for sharing your positive experience with us.
Team Bensons
Ant and Duncan were pleasant and…
Ant and Duncan were pleasant and accommodating.
9 juin 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We are so glad you enjoyed our service. Thank you for your kind words.
Team Bensons
No hassle
Not be hassled as we were looking around yet were nearby to answer any questions l
7 juin 2026
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our approach met your expectations. We appreciate your kind words.
Team Bensons
Could not fault this service from shop…
Could not fault this service from shop to delivery
The salesman was exceptional in helping me to decide my new bed, informed me of procedure following placing the order..
Once irder was placed, I was kept informed by bensons of every stage of the order..
Delivered on time by two very pleasant delivery men..
Exceptional service, thankyou
6 juin 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear about your exceptional experience from start to finish! It's wonderful that our team was so helpful and that you were kept informed throughout the process. Thank you for your kind feedback.
Team Bensons
Réponse de Bensons For Beds - Bromborough
We're glad everything met your expectations. Thank you for your feedback!
Team Bensons
Pleased with purchase
Very helpful staff. Quick delivery and great notification of when the delivery was due.
8 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team was helpful and your delivery was quick. Thank you for your kind feedback!
Team Bensons
Excellent service.
Excellent service. Staff very helpful. Bensons records of last my purchase from them 10 years ago used to find identify this purchase, easy.
25 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you received excellent service and found our staff helpful. It's great our records made your purchase easy! Thank you for your kind words.
Team Bensons
The gent I was served by today was a…
The gent I was served by today was a lovely lovely person, very helpful it was a pleasure returning to the shop, and he was there again.
23 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased you had a lovely experience and found our team member very helpful. We're glad you enjoyed your return visit!
Team Bensons
Friendly, knowledgeable service!
Friendly, knowledgable service. Helped us pick the perfect bed for us. Thankyou Dave!
22 mai 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased our team provided knowledgeable service and helped you find the perfect bed. Thank you!
Team Bensons
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback
Team Bensons
Happy with the service
Went into the store with no idea what I wanted, but had a budget in mind. Dave from the Bromborough store was able to find me a great deal, and amended the order to suit my needs.
Great service
17 mai 2026
Réponse de Bensons For Beds - Bromborough
We are so glad to hear our team provided such great service and found you a deal that suited your needs. Thank you for sharing your positive experience!
Team Bensons - Jess
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