We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definite... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happ... Voir plus
L'entreprise a répondu
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
527 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Bromborough
That’s what we aim for—thanks for the kind words! 🙌
We truly appreciate your feedback.
Megan at Customer Care
Customer service was great the…
Customer service was great the knowledge of the staff was very helpful.
17 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback! We're happy to hear that you found our customer service and the staff's knowledge very helpful.
We hope to welcome you back soon!
Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We appreciate you noting our genuine staff and no sales talk. We are so glad you had a positive experience with our team!
Thank you for your review – Lauryn at Customer Care 💜
Purchase of bed, headboard and mattress, with delivery and installation
The showroom was clean, tidy and well laid out. The staff were not pushy and gave us time to look around. When they offered assistance it was well mannered, knowledgeable, calm and efficient.
The explanation of the product options, pricing, finance deals and current discounts was clear, concise and easy to comprehend. All resulting in a purchase by my wife and I in a style, colour, size, delivery and installation package that we wanted. We would like to thank Joe for his attentive and professional service.
14 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're so happy to hear that you found our showroom clean and tidy and that our team provided attentive and professional service. We appreciate you mentioning the clear explanations and the purchase you made. Thank you for your positive feedback!
– Lauryn at Customer Care 💜
A very good experience…
The sales manager was great,showing my wife and myself different bed bases without any pressure which I like.
12 octobre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your feedback! We're so glad to hear that the sales manager provided you with a great, no-pressure experience showing you different bed bases. Thank you for your review – Lauryn at Customer Care 💜
Very good customer service from Joe at…
Very good customer service from Joe at Bromborough Shop.
6 octobre 2025
Réponse de Bensons For Beds - Bromborough
We are happy to hear that you received very good customer service at our Bromborough shop. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
The 0% offer made it easier to choose…
The 0% offer made it easier to choose the right bed for us without having to worry about immediate finances. Staff were friendly and helpful. Not pushy either and gave great recommendations.
7 octobre 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your great feedback! We’re glad our 0% offer helped make your choice easier and that our friendly team provided helpful, pressure-free recommendations.
Best Wishes,
Megan
The Bensons for Beds Care Team
Réponse de Bensons For Beds - Bromborough
We're so happy you found lovely beds and staff at a reasonable price! We appreciate your positive feedback and hope to see you again.
Thank you,
Lauryn at Customer Care
Kept in the loop with reminders…
Kept in the loop with reminders regarding delivery. Only downside was it was late arriving by 45 minutes. However the delivery guys were polite and cheerful.
3 octobre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you mentioning the delivery updates and the team's positive attitude. We value your feedback.
Thank you,
Lauryn at Customer Care
Aura tv bed
Joe and Gina where both very knowledgable, ensured we got the best out of our visit, ensuring that we tested the right mattress for us and the bed and included any deals that where on offer. Gina helped us with our finance options and able to help us pick what best suited us.
25 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your lovely review!
We're so pleased to hear that Joe and Gina provided such knowledgeable and helpful service. It’s great to know they guided you through finding the right mattress and bed, and supported you with the best deals and finance options. We’ll be sure to pass on your kind words to them!
Take care,
Megan at Customer Care
Very helpful friendly staff.
25 septembre 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words. We’re delighted to hear our staff provided friendly and helpful service—it means a lot to us!
Take care,
Megan at Customer Care✨
Only went in for a mattress!
Only went in for a mattress!
Had an idea of what we wanted but the advice we received was very helpful.
Joe was very polite and gave us plenty of options on our choices.
Nothing was too much trouble and was no pressure to hurry in deciding or to purchase.
Overall, a great service and couldn't have asked for better service.
27 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that the advice you received was helpful and that you felt no pressure while choosing your mattress. We appreciate you mentioning the politeness and options provided. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Very helpful choosing my new mattress…
Very helpful choosing my new mattress delivery went well no problems
24 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that we were helpful in choosing your new mattress and that the delivery went well with no problems.
Thank you,
Lauryn at Customer Care
We had Great Service a good look around before being…
We had a good look around before being approached by Gary.He was very helpful and gave us advice on mattress to go with the bed we had chosen
22 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had a good look around and received helpful advice on a mattress to complement your chosen bed! We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care.
Our Bensons
Excellent efficient and friendly service from Dave at the Bromborough store on the wirral nothing was to much trouble
Plenty of choice and we weren't rushed
17 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you received excellent, efficient, and friendly service at our Bromborough store! We appreciate your feedback and are glad you enjoyed your experience with us.
Thank you,
Lauryn at Customer Care.
Excellent advise given
Excellent advise given, friendly and efficient with information
15 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you found our advice excellent and our team friendly and efficient. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
New bed
We were shown plenty of choices and suggestions for the bed. The staff were really helpful
13 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're so glad to hear that our staff were helpful in showing you plenty of choices and suggestions for your bed. Thank you for the positive feedback!
Thank you,
Lauryn at Customer Care.
Friendly
Friendly, well informed staff and, most importantly, no pressure.
The sales guy gave us the information, answered our questions and left us to look around and make a decision.
16 septembre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your experience! We're happy to hear that you found our staff friendly and well-informed and that you felt no pressure while making your decision.
Thank you,
Lauryn at Customer Care.
Réponse de Bensons For Beds - Bromborough
Thank you for taking the time to share your experience, ! We are thrilled to hear that Gina provided you with professional and helpful service. We will be sure to pass along your kind words to her. We appreciate your business and hope to see you again soon! #CustomerServiceGoals #Professionalism #SatisfiedCustomers
Great choice, right price and excellent service
Thank goodness there are shops around that still have assistants that don’t follow you round the store taking every opportunity to ‘secure’ a sale! The young lady that served us was attentive and knowledgeable and allowed us the time to try the different mattresses on offer without ‘forcing us to choose which he most expensive. Her suggestions were to excellent and we picked a very comfy hybrid mattress. Only negative is the cost of delivery £49 and the 2+ weeks delivery date!
10 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you found our employee attentive and knowledgeable. We appreciate your feedback regarding the delivery cost and timeframe, and we'll review it.
Best Wishes,
Megan at Customer Care
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