Rinsha was so amazingly patient and helpful in our search and purchase of a new mattress. With such an expensive item we came back a few times to be sure, and she was always so accommodating, offering... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB
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Lisez les avis des autres
Visited Bensons for beds - Cambridge Sunday 6th Sept 2026 and the experience was excellent. Plenty of beds to chose and many staff available to help. When shopping I like to be left alone so that I ca... Voir plus
L'entreprise a répondu
Hi we had a great experience with Benson beds The assistant at the shop was attentive and kind very willing to help to find the best item The arrival of my bed was also excellent with the drives... Voir plus
L'entreprise a répondu
My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kier... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Cambridge
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Royaume-Uni
- 1223356994
4,8
Excellent
410 avis
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Monjh was a great help when choosing a matress
Monjh greeted my 92 year old mother and myself very warmly, was extremely helpful, and very patient in helping my mother choose the right mattress. He was very knowledgeable on all the mattresses she tried out. I would certainly recommend him and Bensons for Beds.
30 août 2025
Réponse de Bensons For Beds - Cambridge
We're delighted to hear about the warm and helpful service you and your mother received. It's great to know that our team member was patient and knowledgeable in helping you choose the right mattress. We appreciate your recommendation.
Thank you,
Lauryn at Customer Care.
Réponse de Bensons For Beds - Cambridge
We're glad you found our sales team knowledgeable and straightforward. Thank you for your positive feedback; we appreciate it!
Best Wishes,
Megan at Customer Care
Excellent customer service
Excellent customer service, very detailed in items purchase so we knew exactly what we were buying. Not pushy at all, answered our questions and more. Friendly and professional.
4 septembre 2025
Réponse de Bensons For Beds - Cambridge
We're happy to hear that our detailed service helped you feel confident in your purchase. We appreciate you noting our team's friendly and professional approach to answering your questions.
Take care,
Megan at Customer Care
If you visit the Cambridge branch speak…
If you visit the Cambridge branch speak to Henry! Such a help for us and very knowledgeable!
28 août 2025
Réponse de Bensons For Beds - Cambridge
We're happy to hear that you had such a positive experience at our Cambridge branch. Take care,
Megan at Customer Care
Excellent customer service
Me and my family had an excellent experience at Cambridge Beehive Retail Park wigh the Store Manager Monju. He was very knowledgeable and informed us about bed related information and answered thoroughly all of our questions. He was very kind and welcoming into the store too! He made our experience with buying a bed on a good deal very easy and pleasant and we will be sure to come again if we need to buy anymore furniture. Moreover all staff were very kind and asked us if we need help with anything.
30 août 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
We're happy to hear that you and your family had an excellent experience at our store. We appreciate your kind words regarding our team's knowledge and welcoming attitude. It's great to know that we made buying a bed easy and pleasant for you. We look forward to assisting you with any future needs, Megan at Customer Care
Réponse de Bensons For Beds - Cambridge
We appreciate your recommendation and are happy you enjoyed our service. Thank you for your support; it means a lot to us.
Take care,
Megan at Customer Care
From purchasing the mattress instore to…
From purchasing the mattress instore to getting it delivered has been a great experience. Kept informed all the way about the delivery.brilliant communication.
26 août 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
We're happy to hear that your mattress purchase and delivery experience was great! We appreciate you acknowledging our communication. Thanks for the positive feedback,
Megan at Customer Care
Good service
26 août 2025
Réponse de Bensons For Beds - Cambridge
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
Monju was very helpful
Monju was very helpful! Listened to what I was looking for and showed me those as well as others that suited my needs. I had the time and privacy to try many mattresses out and could make up my mind without feeling rushed. Monju was also very informative and friendly.
26 août 2025
Réponse de Bensons For Beds - Cambridge
We're glad you enjoyed your experience. It's great to hear that our team member was so helpful and informative, providing you with the time and space to choose the perfect mattress. Thank you for your positive feedback, Megan at Customer Care
We had a really great experience with…
We had a really great experience with Monju at Bensons for bed Cambridge branch. We were looking for the extra firm mattress but difficult to choose between a few candidates. The sale professionally and patiently explained the details that helped us a lot.
22 août 2025
Réponse de Bensons For Beds - Cambridge
We're happy to hear that you had a really great experience at our Cambridge branch. We're glad the details provided helped you choose between the mattresses. Thank you for your positive feedback, Megan at Customer Care
Monju was fantastic
Monju was fantastic - very helpful and knowledgeable. He had our best interest at heart and did not upsell us
20 août 2025
Réponse de Bensons For Beds - Cambridge
We're happy to hear that you had a fantastic experience! We appreciate your positive feedback regarding the helpful and knowledgeable service you received. Take care, Megan at Customer Care
Helpful member of staff,took…
Helpful member of staff,took trouble,but in the end the computer programme was the problem. Because we had a Spanish number the programme wouldn’t go far enough for us to buy.
However I went online when back home and my phone number did not cause a problem! Now we await delivery and hope that goes according to plan.
4 août 2025
Réponse de Bensons For Beds - Cambridge
Thank you for your feedback. We're happy to hear our staff provided great service, although we apologise for the issue with the computer program. We're glad you were able to successfully complete your purchase online and we are looking forward to delivering your order as planned. Thank you for choosing us, Megan at Customer Care
Excellent Service & quick delivery
Bought Bed & Mattress during sale, reasonable price and excellent service by Manager Monju at Cambridge branch, with Mattress protector & Bed care kit given complementary due to longer wait to be served.
17 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
Thank you for choosing us for your new bed and mattress! We're glad to hear that you had a great experience with our Manager Monju and enjoyed the added bonuses of a mattress protector and bed care kit. It was a pleasure serving you at our Cambridge branch. Sleep well! Megan at Customer Care😊
This is the 3rd bed I have purchased…
This is the 3rd bed I have purchased through bensons and again fantastic service.
Very helpful in the store and also on the phone with the customer service team.
Would always recommend them..
29 juillet 2025
Réponse de Bensons For Beds - Cambridge
Thank you for trusting us with your third bed purchase! We are so happy to hear that our service in-store and on the phone left a positive impression on you. We truly appreciate your loyalty and will continue to provide top-notch service. Thank you for the recommendation, Megan at Customer Care
Bensons for Beds, highly recommended.
We went into Bensons for Beds just to browse. We did not plan to make a decision to buy at first. We tried a lot of mattresses and looked at different beds. The store manager Monju spent a lot of time explaining the different beds and mattresses to us. He was very resourceful and gave us good advice and extra tips. We bought 2 beds with storage, 2 different mattress to suit my daughter and I. We felt we have made an informed decision in getting 2 amazing beds. Thank you to Monju and we highly recommend Bensons for Beds.
16 juillet 2025
Réponse de Bensons For Beds - Cambridge
Thank you for taking the time to share your experience at our store! We are thrilled to hear that Monju provided you with personalised and informative service. Our team takes pride in helping our customers make informed decisions. We are grateful for your recommendation and hope you enjoy your new beds! Happy sleeping, Megan at Customer Care
Monju was extremely helpful and…
Monju was extremely helpful and knowledgeable in finding the perfect mattress for me. He was very patient and gave us the time and space we needed to make a decision.
Did not feel rushed and he was not pushing us for any particular brand of mattress which was refreshing.
His guidance ensured that we got the best mattress for us and gave us a great deal.
Highly recommend this store.
9 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
Thank you for the glowing review! We're so glad that Monju was able to help you find the perfect mattress and that you didn't feel rushed or pressured. Providing top-notch customer service is always our priority. Thank you for recommending our store to others. Sweet dreams on your new mattress, Megan at Customer Care
Great service
The team member was very helpful. Took notice of the particular condition I have and showed me a range of options. He was very clear about how to look after the item. It was an excellent experience in customer service. Well done
17 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
Thank you for your kind feedback! Our team takes pride in providing exceptional customer service and we're thrilled to hear that you had a great experience with us. We hope to continue seeing you and providing top-quality care for your items. Thank you for choosing our business, Megan at Customer Care
The location of the store
The location of the store
The staff are always helpful
Am pleased with products
14 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Cambridge
Thank you for your kind words! We strive to provide excellent customer service and we're delighted to hear that our staff has been helpful. We're glad you're pleased with our products as well. See you again soon, Megan at Customer Care
Great service
We had a fantastic experience purchasing our new mattress online—great service, quick delivery and good quality product.
4 juillet 2025
Réponse de Bensons For Beds - Cambridge
Thank you for the positive review! We are thrilled to hear that you had a great experience purchasing your new mattress online. We take great pride in providing excellent service and high-quality products to our customers. We hope you enjoy your new mattress, Megan at Customer Care
Staff was helpful
2 juillet 2025
Réponse de Bensons For Beds - Cambridge
Thank you so much for your review! We take pride in providing helpful and attentive service to all of our customers. It was our pleasure to assist you, Megan at Customer Care
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