We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The c... Voir plus
Établissement
Changer d'établissementUnit 5 Deva Retail Centre, Stendall Road, CH1 4LU Chester, Cheshire, GB
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Lisez les avis des autres
The two members of staff who delivered our bed telephoned on the day to confirm the time of delivery. They were very respectful of our property and both removed their shoes at the front door. Would r... Voir plus
L'entreprise a répondu
The drivers delivered at the scheduled time, they were polite and respectful of our property, they opened the mattresses and placed it on the base. Once they left I opened the pillows so they could b... Voir plus
L'entreprise a répondu
From picking the mattress to delivery, the whole process was excellent. The store manager dealt with my wife and I, there were no sales pressure tactics and the friendly banter was mixed with his... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Chester
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Royaume-Uni
- 1244665818
4,8
Excellent
693 avis
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Shop assistant very helpful
Shop assistant very helpful. Delivery swify but 1 item incorrectly sent . Error quickly addressed. Correct item received. Bed not yet assembled.
23 mai 2026
Réponse de Bensons For Beds - Chester
We're glad to hear our assistant was helpful and the error was quickly addressed. We hope you enjoy your new bed!
Team Bensons
Phoned me to let me know that thay was…
Phoned me to let me know that thay was on there way. Put the bed frame up with in 20 minutes. Did a great job.
18 mai 2026
Réponse de Bensons For Beds - Chester
We're happy to hear our team provided such efficient service and did a great job with your bed frame! Thanks for the positive feedback.
Team Bensons
Excellent service from start to finish
A fantastic buying experience.
Starting with a friendly and very knowledgeable sales person through to some very hard working (and also friendly) delivery men.
Really happy that we chose Bensons for Beds !!
Thank hou
23 mai 2026
Réponse de Bensons For Beds - Chester
We're so pleased to hear you had a fantastic buying experience! It's wonderful that our sales and delivery teams provided such friendly and knowledgeable service. Thank you for choosing us!
Team Bensons
Very annoyed not to be told our…
Very annoyed not to be told our delivery would be delayed We were told 7-30 to 0900 first visit !! Arrived at 11-00 delaying our plans for the day
20 mai 2026
Réponse de Bensons For Beds - Chester
We apologize for the delayed delivery and the inconvenience it caused. We are reviewing our communication process to prevent this.
Team Bensons
Great service from Stephen …
Stephen introduced himself and then allowed us to look in peace and then occasionally checked in with us without being over bearing. He explained the offers really well and that made us feel at ease and not pressured.
19 mai 2026
Réponse de Bensons For Beds - Chester
We're delighted to hear you had a positive experience. It's great our team member allowed you to browse comfortably, checked in appropriately, and clearly explained offers, making you feel at ease and not pressured.
Team Bensons - Jess
Store visit feedback
Overall, the experience was very satisfactory and professional. The Sales Assistant was very helpful and showed us a number of beds and mattresses that were the kind of thing we were looking for. We thought the mattress protector that was suggested was a little over priced. The lady did provide a written quotation, which was very helpful - and in contrast to Dreams, who did not. Ultimately, after visiting 4 retailers we did choose to go elsewhere, but that was not because of any issues with the service or products we saw at Bensons for Beds.
7 mai 2026
Avis spontané
Réponse de Bensons For Beds - Chester
We appreciate you taking the time to share your positive experience with us. We're glad our sales assistant was helpful and provided a useful quotation. We've noted your feedback regarding the mattress protector pricing.
Team Bensons
Réponse de Bensons For Beds - Chester
We are so pleased you found our team friendly and professional. We appreciate your feedback!
Team Bensons - Jess
Great service from the moment we…
Great service from the moment we walked in to the Chester store especially Dave the manager . Completely kept in the loop regarding how the order was progressing. Delivery was also excellent with the driver ring me a few days in advance to give me my time slot , then again on the day of delivery.whch was delivered bang on tine . Great company .
15 mai 2026
Réponse de Bensons For Beds - Chester
We appreciate your wonderful feedback! It's fantastic to hear that our team provided great service from your store visit to the timely delivery. We're glad we kept you informed every step of the way.
Team Bensons - Jess
Réponse de Bensons For Beds - Chester
We're so glad you enjoyed your experience. Thank you for your kind words!
Team Bensons - Jess
David was such great help with finding…
David was such great help with finding me an affordable bed and mattress. Thank you very much!
14 mai 2026
Réponse de Bensons For Beds - Chester
We're so glad we could help you find an affordable bed and mattress. Thank you for your kind words!
Team Bensons - Jess
Réponse de Bensons For Beds - Chester
That’s great to hear! 😊 We’re so glad you’re happy with both the bed and the service—thanks so much for sharing your feedback✨
We were greeted by Barry when we…
We were greeted by Barry when we arrived at the shop with a friendly welcome and after finding what we wanted Barry and his manager both helped us with our order, keep up the good work, well done, a good example for the rest of the team 🤐
12 mai 2026
Réponse de Bensons For Beds - Chester
That’s fantastic to hear—Barry and the team will be thrilled! 😊 Thanks for the lovely feedback, we’ll be sure to pass it on 👏
This is an accurate account of my…
This is an accurate account of my experience.
I have given 5 stars in this review, which is rare for me, because I am delighted in every way.
Delivery was excellent and re-cycling was excellent.
I had decided to 'set up' the bed myself which was no problem at all.
Most of all I am delighted with the product, it's so comfortable and supportive. Even after only 3 nights I ache less 😁 and I am sleeping sounder.
This is my true account and would definitely recommend this item.
11 mai 2026
Réponse de Bensons For Beds - Chester
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that every part of your experience — from delivery and recycling to setting up the bed yourself — met your expectations. Your recommendation really means a lot to us, and we’re so pleased we could provide an experience worthy of a rare 5‑star review. Wishing you many more restful and comfortable nights ahead!
The whole experience
The whole experience, from start to finish has been fantastic. The sales guy was great and not pushy at all. Everything I was told in store has been carried out to the letter. And the communication is like nothing I have experienced before, texts, emails and then phone calls from the delivery team really made me feel relaxed and happy. I really hope other companies follow your example. Thank you :)
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Chester
We're happy to hear that you had a fantastic experience from beginning to end! It's great to know the sales process was smooth and that our communication kept you relaxed. Thank you for your positive feedback.
Team Bensons
Not going to say to much very…
Not going to say to much very disappointed knowing after we bought our item that we were taken for a mug.
7 mai 2026
Réponse de Bensons For Beds - Chester
Hi Paul, I'm sorry you feel this way, if you would like to get in touch on 0333 222 6800 or pop us an email at: Enquiries@Bensonsforbeds.co.uk we would be happy to look into your issue.
Team Bensons
Friendly informative staff
Friendly informative staff. Not pushy but very helpful and explained various options with me.
30 avril 2026
Avis spontané
Réponse de Bensons For Beds - Chester
We appreciate you noting our team's friendly, informative support! We're glad they explained the options without pressure and enhanced your experience.
Team Bensons
Great service in store
6 mai 2026
Réponse de Bensons For Beds - Chester
We appreciate you taking the time to share your positive experience with our in-store service! We are so glad to hear it.
Team Bensons
Very helpful
Very helpful, knowledgeable staff in store. Large selection of bed bases and mattresses. Given plenty of time to try various beds to ensure the order was the right one.
2 mai 2026
Réponse de Bensons For Beds - Chester
We appreciate your feedback! It's great to know our knowledgeable staff helped you explore our wide selection and find the perfect bed. We're glad you had enough time to choose well!
Team Bensons
Renewing a mattress.
excellent service very helpful and new everything we needed to choose a new mattress.
6 mai 2026
Réponse de Bensons For Beds - Chester
We're delighted that our service was excellent and helpful. We appreciate you trusting us to assist you in selecting your new mattress.
Team Bensons
helpful friendly staff both in the…
helpful friendly staff both in the showroom and the delivery team
1 mai 2026
Réponse de Bensons For Beds - Chester
We appreciate you taking the time to share your feedback! We're so glad to hear our staff was helpful and friendly!
Team Bensons
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