We are extremely pleased with our purchase from start to finish. The service in the shop was excellent and Paul could not have been more professional and helpful. Nothing was too much trouble. The... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Turner Rise Retail Park, Petrolea Close, CO4 5TU Colchester, Essex, GB
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Benson kept us informed throughout the process. They delivered within the time frame given and the delivery men were polite and very helpful.
L'entreprise a répondu
Bensons for beds from the time we chose and ordered the bed in the shop to getting it delivered and assembled where a great service they where friendly and helpful and made getting a new bed relaxing... Voir plus
L'entreprise a répondu
Max was very helpful, informative and pleasant. He advised us on many mattresses and helped us choose the right one for us.
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Colchester365
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Turner Rise Retail Park, Petrolea Close, CO4 5TU, Colchester, Essex, Royaume-Uni
- 1206761896
4,8
Excellent
512 avis
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Réponse de Bensons For Beds - Colchester365
We're so pleased you found our delivery service and team friendly. We appreciate your feedback!
Team Bensons - Jess
From inquiry to delivery every one was…
From inquiry to delivery every one was vet helpful
15 mai 2026
Réponse de Bensons For Beds - Colchester365
We are glad to hear our team was helpful. Thank you for your kind words!
Team Bensons
Incredible from start to finish!
The bed itself is of incredible quality and the service from beginning to end was impeccable. Barry and Cam were incredible! Knowledgeable, friendly and did a great job assembling my sons new bed. I would recommend both them and Bensons to anyone!
1 mai 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We are thrilled to hear that you and your son had a great experience with our team and love your new bed. We take pride in providing excellent service and will be sure to pass along your compliments to Barry and Cam. Thank you for choosing Bensons! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Absolutely great
Absolutely great, swift and professional service all the way through from ordering to delivery.
Well done Benson for Beds!
12 mai 2026
Avis spontané
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We strive to provide excellent and efficient service to all of our customers at Benson for Beds. It's great to hear that we hit the mark for you. We appreciate your support and hope to have the opportunity to serve you again in the future! #HappyCustomers #BensonForBeds Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Postureflex adjustable divan bed set
The manager, Scott, of the Colchester branch, treated us with great care even though the store was very busy we couldn’t have asked for more help, the beds that we were interested in were fully explained and my wife and I both got individual mattresses to suit our needs, we fully recommend purchasing from them, many thanks.
4 mai 2026
Réponse de Bensons For Beds - Colchester365
We're happy to hear that you received great care and attention at our Colchester branch, even during a busy period. It's wonderful that our team fully explained the beds and helped you both find individual mattresses to suit your needs. We appreciate your recommendation!
Team Bensons
Lee was really helpful from the moment…
Lee was really helpful from the moment we walked through the door. She was friendly, patient and never pushy, which made the whole experience feel relaxed and comfortable.
She recommended using the SleepPro machine to help find the right mattress firmness for us, and then pointed us towards several mattresses that suited our needs. She gave us plenty of time to properly try them out and decide what felt best for us, without rushing us at all.
After listening to the fact that we were both side sleepers, Lee also gave us side sleeper pillows to use while trying the mattresses, which was such a thoughtful touch and really helped us get a proper feel for what suited us best. We ended up loving the pillows so much that we bought them too, and Lee even managed to get us a great deal on them.
We really appreciated her knowledge, patience and friendly approach, and we’re very much looking forward to receiving our new mattress that we chose. Thank you, Lee!
3 mai 2026
Réponse de Bensons For Beds - Colchester365
We're delighted to hear about the wonderful assistance you received. It's great to know that the SleepPro machine and side sleeper pillows helped you discover the perfect mattress. We appreciate your kind words and hope you enjoy your new mattress!
Team Bensons
Great service
The service was excellent from start to finish. In the store Scott was friendly and knowledgeable and answered all my questions. From ordering to delivery I was kept fully informed. The delivery team, John and Brian, worked seamlessly to assemble the new bed.
30 avril 2026
Réponse de Bensons For Beds - Colchester365
Thank you for the amazing review! We are delighted to hear that you had such a positive experience with our team. Providing excellent service from start to finish is always our goal, and we're thrilled that you noticed. We will be sure to pass along your kind words to Scott, John, and Brian. Thank you for choosing us for your bedding needs. Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Genuinely Excellent Customer Service
So we have managed to get through three beds in the last six years or so. Endlessly buying 'cheap' frames online just to get by as we couldn't afford to splash out on something better. A week or two ago I woke from a night of pain; my back was in tatters. As I gently eased myself off the bed one limb at a time, the daggers of pain making their way down my spine were punctuated only by a dawning realisation that my backside was significantly closer to the floor than it should be. Alas, dear reader, yet another bed had gone. Fed up with useless slats held on by flimsy plastic, we decided to hot foot it to Bensons for Beds. There we were greeted by the lovely Liliana, who frankly was a breath of fresh air. She was FANTASTIC. She guided us onto the clever mattress tester thing and helped us choose our ideal type of mattress, before taking us through all the options available to us. She really, genuinely knew her stuff and was so patient while we took our time choosing (we *had* to make a better bed-decision this time). We chose a bed that she kindly reassured us would outlive the last two (RIP, stupid slat beds), and showed us how our brand new shiny bed would look after our poorly aging backs. We have since learned that Liliana is new to the company which was a genuine surprise; she seriously knew her stuff.
18 avril 2026
Réponse de Bensons For Beds - Colchester365
Wow, thank you so much for sharing your positive experience with us! We are thrilled that Liliana was able to help guide you to the perfect bed for your needs. We take great pride in our knowledgeable and helpful staff and are glad to hear she made such a positive impact on your bed-buying journey. Here's to many pain-free, well-rested nights on your brand new bed! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
great experience!!
friendly and helpful staff in store. staff were quick to put the bed frame together.
17 avril 2026
Réponse de Bensons For Beds - Colchester365
"Thank you for your positive review! Our staff takes pride in providing top-notch customer service and we're glad they were able to efficiently assemble your bed frame. We appreciate your business and hope to see you again soon!" Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Helpful knowledgeable assistance and a…
Helpful knowledgeable assistance and a lotto try many mattresses
18 avril 2026
Réponse de Bensons For Beds - Colchester365
Thank you so much for your kind words! We're glad our team was able to provide you with helpful and knowledgeable assistance during your mattress search. We hope you find the perfect fit and appreciate your support. #happycustomers #mattressshopping Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Great service and choice
Great service and choice, shame the test machine was a little out of date, but guess it did its job. REst of the team were very helfpul all round.
14 avril 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your feedback on our service! We are constantly updating our technology and appreciate your understanding. We are happy to hear that our team was helpful throughout your experience. See you again soon! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
We visited the colchester shop to buy a…
We visited the colchester shop to buy a mattress and was met by liliana who helped us.after one hour with her help we found one. thank you to all the staff who was very friendy
11 avril 2026
Avis spontané
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words about our Colchester shop! We are so glad that Liliana was able to help you find the perfect mattress after only one hour. Our friendly staff is always happy to assist you in any way we can. We hope you enjoy your new mattress! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
The sales assistant that helped me was…
The sales assistant that helped me was very knowledgeable about the products and made sure she showed me all the options for colour and finishes. She was very friendly and happy without being pushy.
7 avril 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We take pride in our knowledgeable and friendly sales assistants who always strive to provide the best customer experience. We are glad we were able to show you all the options available and help you find the perfect products. Come back and see us soon! 😊Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Bensons for beds Colchester
We visited Bensons for beds in Colchester and was very happy with our experience! We had a gentleman called Scott approach us to see of We needed any help... we knew we wanted a TV bed so he took us over to the TV beds and took the time to explain all the beds and offers/prices. Knew everything about the beds and answered any questions we had with ease!
Once we had chosen our bed frame he then showed us our mattress options that were in our desired firmness and price range. Gave us each a different pillow to try as to our sleeping positions and allowed us time to try all the mattresses. Overall was a brilliant shopping experience from start to finish (including delivery!) and we are very happy with our purchase! Would definitely recommend 💯
22 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you so much for your glowing review of our store and our employee, Scott! We are thrilled to hear that you had a fantastic shopping experience and are happy with your purchase. Our team takes great pride in providing top-notch service and we are delighted to have met your expectations. Your recommendation means the world to us. Thank you for choosing Bensons for beds! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Very easy from start to finish
Very easy from start to finish.
Delivered on the date promised
The Delivery team went above and beyond getting the bed into the bedroom.
The Driver Stevie and drivers assistant Steven B were polite and professional from start to finish
Thanks
1 avril 2026
Réponse de Bensons For Beds - Colchester365
Thank you so much for your kind review! We are thrilled to hear that your experience with our delivery team was exceptional. We strive to provide top-notch service and are grateful for your recognition. We hope you enjoy your new bed! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Very helpful company from start to…
Very helpful company from start to finish
And delivery & installation guys Good too . Andy & Vanis
29 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words, Andy and Vanis! It was our pleasure to assist you from beginning to end, and we're glad our delivery and installation team exceeded your expectations. We appreciate your business and hope to work with you again in the future. #HappyCustomers #GreatTeam Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Friendly staff, no pressure, good discounts
Firstly there is no pressure when you enter the shop, you are greeted with a smile, asked if you need any help, then left to look around. The staff don't hover over you but are close enough to ask if you need anything. My assistant was a lovely lady, she was very helpful & patient especially as it took me two trips to the shop to make up my mind! She gave me good advice on purchasing a mattress & waited patiently while I debated over which wardrobe I liked best. The shop had some very good discounts on when I shopped & I will definitely be recommending them to my family & friends.
21 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! Our goal is to create a pressure-free and enjoyable shopping experience. We are grateful for your recommendation and hope to see you and your loved ones back in our shop soon. Happy shopping! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Great Service!
They listened to what we wanted and suggested different options until we found the right mattress. The whole process was explained fully - from purchase to delivery. Great service!
21 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind review! We are so glad to hear that you had a positive experience with us and that our team was able to help you find the perfect mattress. Your satisfaction is our top priority and we look forward to serving you again in the future. Sweet dreams! 😊 #happycustomers #greatservice Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Very impressed with the service from…
Very impressed with the service from the shop floor through to delivery. Always kept very well informed.
21 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! We are thrilled to hear that we have provided you with excellent service from start to finish. We take pride in keeping our customers informed throughout the process. We truly appreciate your support. Don't forget to complete your Bensons Store survey about your sales staff please ❤️
Great service
Great service, from the sales person in the store, to the regular updates and the guys that delivered the bed, brilliant all round
23 mars 2026
Réponse de Bensons For Beds - Colchester365
Thank you for your kind words! Our team works tirelessly to provide top-notch service from start to finish. We're so happy to hear that your experience was brilliant all around. Sweet dreams on your new bed! Don't forget to complete your Bensons Store survey about your sales staff please ❤️
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