Just had my new superking bed delivered and I have to say every aspect of buying from Bensons was fab. The sales staff were helpful (sleep analyser was insightful and fun), not pushy and the delivery... Voir plus
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Établissement
Changer d'établissementUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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Lisez les avis des autres
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Voir plus
L'entreprise a répondu
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... Voir plus
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Showroom sleep expert Rob was great. He showed us a variety of different beds - which we tested at length. A positive experience all round with multiple emails throughout the process, including a pho... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Doncaster706
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Royaume-Uni
- 1302789386
4,8
Excellent
241 avis
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Excellent service
Excellent service as soon as we walked in the door. No pressure to buy was felt. Staff was very friendly
27 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're so pleased you received excellent service and felt no pressure to buy, with very friendly staff. Thank you for your kind feedback!
Team Bensons
Just had my new superking bed delivered…
Just had my new superking bed delivered and I have to say every aspect of buying from Bensons was fab. The sales staff were helpful (sleep analyser was insightful and fun), not pushy and the delivery team were professional and respectful. They turned up within the stated delivery window and lots of communication. Will definitely buy from Bensons again.
27 juin 2026
Réponse de Bensons For Beds - Doncaster706
We're so pleased to hear that every aspect of your experience with us was fantastic! It's wonderful that our sales staff were helpful and that our delivery team was professional and efficient. Thank you for your kind feedback!
Team Bensons
Excellent service from the staff in the…
Excellent service from the staff in the shop to the delivery drivers who were very professional
24 juin 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We're so pleased you received excellent service from our staff and professional delivery drivers. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Doncaster706
We are so pleased you found our service knowledgeable, prompt, and pleasant. Thank you!
Team Bensons
Excellent trying and buying experience
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sleep positions analysed. We never felt hurried or pressured and Gail gave us time alone in which to consider our choices.
The variety of mattresses on offer was impressive and we were delighted with our final choice.
30 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're so pleased to hear our team member provided such attentive and unpressured assistance, guiding you to the perfect mattress after analyzing your sleep positions. It's wonderful that you were delighted with your final choice! Thank you for your positive feedback!
Team Bensons
Gail was fabulous
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase.
4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear and made me uncomfortable to sit through.
26 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're glad Gail provided excellent service. We appreciate you sharing your experience and regret any discomfort caused by the interruption. We'll address this internally.
Team Bensons
This is the second time I have used Bensons for Beds, and once again I had a very positive experience. The staff were friendly, professional, and helpful throughout the process. Delivery and assembly
This is my second time using Bensons for Beds – Doncaster706, and once again I had a very positive experience. The staff were helpful and professional from purchase through to delivery and assembly. Communication was clear throughout, and the delivery team arrived on time, were polite, and handled everything carefully. Overall, I’m very happy with the service and would happily recommend Bensons for Beds to others.
27 mai 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We are so pleased to hear about your continued positive experience with us. It's wonderful that our team provided helpful and professional service from purchase to delivery and assembly. Thank you for your kind recommendation!
Team Bensons
Great experience
Great experience from walking in the shop to getting the bed delivered.
All the people we interacted with were friendly and polite, there was no pressure on products, they gave advice and information giving you time to consider the product and information to be able to make your choice.
The delivery service was excellent
4 mai 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
We're so pleased to hear you had a great experience from start to finish! It's wonderful that our team provided helpful advice without pressure, and that the delivery service was excellent. Thank you for your positive feedback!
Team Bensons
Very good buying experience
Very good buying experience, Gail was very helpful and explained the differences between mattresses.
27 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're so pleased our team provided a very good buying experience and explained mattress differences clearly. Thank you!
Team Bensons
Perfect 👌🏼
Got exactly what we wanted for a great price. Perfect experience, Amanda was friendly knowledgeable and allowed us plenty of time to try numerous different options before settling on the right bed for us.
27 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're delighted to hear you found exactly what you wanted at a great price! It's wonderful that our colleague was friendly and knowledgeable, allowing you plenty of time to choose the perfect bed.
Team Bensons
Réponse de Bensons For Beds - Doncaster706
We appreciate your feedback! We're so glad to hear the delivery and quality were great.
Team Bensons - Jess
Helpful sales assistant
Helpful sales assistant. Not pushy, but attentive and understanding.
8 mai 2026
Réponse de Bensons For Beds - Doncaster706
Thank you for the lovely feedback! 😊 We’re really glad the sales assistant struck the perfect balance—helpful, attentive, and understanding without any pressure. That’s exactly the experience we aim to provide! ⭐
2nd time purchasing from bensons
2nd time purchasing from bensons, first class customer service again from Dale at the Doncaster branch friendly knowledgeable advice to help my son pick out a new bed, very good correspondence after placing my order and then excellent service from the delivery team, very happy thankyou 👍😀
4 mai 2026
Réponse de Bensons For Beds - Doncaster706
We're happy to hear about the first-class customer service you received at the Doncaster branch! It's great that our advice helped your son pick out a new bed and that the delivery was excellent. Thank you!
Team Bensons
2nd time purchasing a bed from this…
2nd time purchasing a bed from this store, nice relaxed atmosphere and excellent customer service from Dale, so friendly and knowledgeable, helped my son try out different mattresses and choose his new bed, I highly recommend thankyou
6 avril 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
Thank you! 😊 We’re so pleased you chose us again and enjoyed the relaxed atmosphere. Dale will be delighted to hear how helpful he was in finding the perfect bed for your son. Thanks so much for the recommendation and enjoy the new bed,
Megan | Customer Care Specialist🛌
The delivery service was amazing
The delivery service was amazing ; I was kept up to date as to timings and the team were quick, careful and efficient in delivering the goods to the correct room.
15 avril 2026
Avis spontané
Réponse de Bensons For Beds - Doncaster706
Thank you for your feedback. We’re delighted to hear that the delivery service was amazing, that you were kept well informed about timings, and that the team delivered everything quickly, carefully, and efficiently to the correct room.
Thank you for your positive review – Lauryn at Customer Care 💜
The service I received from Dale was…
The service I received from Dale was more than exceptional. I was very happy with how he took the time to explain everything step by step.
2 avril 2026
Réponse de Bensons For Beds - Doncaster706
Florence Tsuro,
We're so glad to hear that you received exceptional service! It's great to know that our team member took the time to explain everything step by step for you.
Team Bensons - Jessica
Dale was very helpful and gave us all…
Dale was very helpful and gave us all the best information
6 avril 2026
Réponse de Bensons For Beds - Doncaster706
We’re pleased to hear that Dale was able to provide helpful support and ensure you had all the information you needed. Thank you for sharing your feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
Very friendly and helpful
Very attentive staff members, always around to help and provide you with amazing customer service to help us find exactly what we were looking for.
1 avril 2026
Réponse de Bensons For Beds - Doncaster706
Thank you for your lovely feedback! 😊 We’re so pleased to hear our attentive team were always on hand to help and provided amazing customer service to find exactly what you were looking for. We really appreciate you sharing your experience,
Megan | Customer Care Specialist!
The salesman was very helpful and…
The salesman was very helpful and really took his time in giving us good advice on what would be the right mattress for us.
2 avril 2026
Réponse de Bensons For Beds - Doncaster706
Thank you for your feedback! 😊 We’re really pleased to hear the salesperson took the time to give you thoughtful, helpful advice and supported you in choosing the right mattress. That kind of care makes all the difference—thank you for sharing!
Megan | Customer Care Specialist⭐
My new bed was delivered to my house…
My new bed was delivered to my house last Friday, and I’m very pleased with it. We’ve been sleeping on it for a few nights now, and it’s extremely soft and comfortable. The medium mattress suits us much better than an extra firm one.
The delivery team was very friendly and helpful throughout the process, making the experience smooth and stress-free.
The assembly service was also excellent. The team worked efficiently, ensured everything was properly set up, and left the area clean and tidy.
Overall, I had a very positive experience with Bensons for Beds. From delivery to assembly and product quality, everything met my expectations. I would happily recommend them to others and would consider purchasing from them again in the future.
20 mars 2026
Réponse de Bensons For Beds - Doncaster706
Thanks for the amazing review! So glad you’re loving your new bed — soft, comfy, and sleep‑approved! Big shout‑out to our delivery and assembly teams for making everything smooth and stress‑free. Enjoy every dreamy night,
Megan at Customer Care💜
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