Buying a new mattress from Benson for Beds was a fantastic experience. From the minute we walked into the shop, late one October Saturday afternoon, we were made to feel like one of the fa... Voir plus
Établissement
Changer d'établissementUnit A Mavor Avenue, G74 4QX East Kilbride, Lanarkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... Voir plus
L'entreprise a répondu
We arrived at Bensons for Beds East Kilbride, and we were greeted by James, a salesperson there, who was very polite and knowledgeable and who guided us through the whole process of choosing the corre... Voir plus
L'entreprise a répondu
Having never used Bensons previously, I was super impressed with your salesman James in your East Kilbride branch. Apart from being friendly, he was very knowledgeable and went out of his way to help... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - East Kilbride657
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, Royaume-Uni
- 1355222651
4,8
Excellent
358 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
James from the East Kilbride store…
James from the East Kilbride store explained everything i needed to make a purchase, very professional and knowledgeable.
11 août 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear that our team member at the East Kilbride store was professional and knowledgeable, explaining everything you needed for your purchase. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Delivery service was great and the…
Delivery service was great and the staff at the store were a great help
10 août 2026
Réponse de Bensons For Beds - East Kilbride657
Hello Mr Riggans,
Thank you for your feedback! 😊 We're delighted to hear that you received great delivery service and that our store team were able to help you throughout your journey. It's wonderful to know both the in-store experience and delivery met your expectations.
Thanks again for your support – we truly appreciate it!
Megan | Customer Care Specialist
Bensons Befs
The sales man was very good and friendly, but not pushy. He was knowledgeable about the beds and discussed our needs. Admin dealt quickly with invoice and booking and keeping us updated. The delivery team were brilliant, very cheery and helpful. I would definitely recommend bensons to anyone looking for a new bed.
2 août 2026
Réponse de Bensons For Beds - East Kilbride657
Thank you for your wonderful feedback! We're delighted to hear that our sales colleague was friendly, knowledgeable, and not pushy, and that our admin team dealt with everything quickly and kept you updated. It's also fantastic to know that our delivery team was brilliant, cheery, and helpful. We truly appreciate your recommendation!
Team Bensons
Excellent
Excellent, efficient and professional service from our visit to East Kilbride to order our Mattress , until the delivery.
2 août 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear that you received excellent, efficient, and professional service from your visit to East Kilbride to order your mattress, right through to its delivery. Thank you for your wonderful feedback!
Team Bensons
Excellent experience!
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to look around without any pressure . We decided on the mattress after his recommendation as we have a spiral staircase which is quite tight . This solved any problems we would have encountered with a normal mattress. He was very knowledgeable and likeable . We were equally impressed with the delivery men who were very friendly and efficient and removed all the rubbish as best they could . Would highly recommend Bensons .
30 juillet 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear about your excellent experience from purchase to delivery and assembly! It's wonderful that our salesman provided helpful information without being overwhelming and that his recommendation for the mattress solved your spiral staircase challenge. We're also glad our delivery team was friendly and efficient. Thank you for your high recommendation!
Team Bensons
Réponse de Bensons For Beds - East Kilbride657
Thank you for your feedback!
The service and staff where extremely…
The service and staff where extremely efficient and helpful with advice and information, no pressure talk just plain simple advice, plus help on mattress being delivered,A very good purchase had been made and I'm delighted with my buy , all and all it was great and a special thanks to Stuart for all his help and advice, I would recommend Bensons beds to buyers without hesitation attention all times, definitely
Sam Riches
18 juillet 2026
Réponse de Bensons For Beds - East Kilbride657
We're delighted to hear about your excellent experience! It's wonderful that our team provided efficient and helpful advice without any pressure, and assisted with your mattress delivery. We're so pleased you're delighted with your purchase and that you would recommend us without hesitation. Thank you!
Team Bensons
Customer service was top- notch
Customer service was top- notch. S/O to James who was very professional and answered all my questions. The bed frame and mattress arrived on the scheduled date. No disappointment. It was assembled quickly and William and his colleague tidied up immediately
13 juillet 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear your customer service was top-notch and that our team member was professional and answered all your questions. It's wonderful that your items arrived on schedule and were assembled quickly and tidily.
Great Customer Service…
The staff in the east kilbride shop were amazing . Took time to go through benefits of each mattress and were helpfull without being too pushy. The delivery guys were also great and everything arrived whem scheduled. Would definately recommend Bensons for Beds
5 juillet 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear that our East Kilbride team was amazing and took the time to help you choose your mattress without being pushy. It's wonderful that your delivery was great and arrived as scheduled. Thank you for your recommendation!
Bensons East Kilbride staff were…
Bensons East Kilbride staff were helpful and knowledgeable. They were able to support me to change my mattress as well with the 40 night guarantee.
Great products and value for money.
30 avril 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased our team provided helpful and knowledgeable support, assisting you with your mattress change. It's wonderful to hear you found great products and value for money!
Team Bensons
Great personal attention from Kirsty
Great personal attention from Kirsty. Was very friendly and she knew which mattresses would be best suited for us. Delivery service was excellent. The service we got from Bensons was fantastic. Would highly recommend.
29 juin 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear you received fantastic service and personal attention from our team. It's wonderful that our colleague helped you find the perfect mattresses and that your delivery was excellent. Thank you for your high recommendation!
Team Bensons
Excellent service from shop floor to delivery
Excellent service from the shop floor to delivery.
Contacted by phone and emails re delivery update.
Highly recommend
Thank you to all involved,
1 juillet 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear you received excellent service from the shop floor all the way through to delivery. It's wonderful that you were kept updated and would highly recommend us!
Team Bensons
Great selection of beds & mattresses
Great selection of beds & mattresses, excellent customer service
19 juin 2026
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
We're so pleased you found our selection great and our service excellent! Thank you.
Team Bensons
Réponse de Bensons For Beds - East Kilbride657
We appreciate your kind words! We are so pleased our service was helpful and informative. Thank you for sharing your experience.
Team Bensons
Stuart was so knowledgeable and…
Stuart was so knowledgeable and patient. Let us have space to think and gave us all the info needed to make a decision
23 mai 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased our team member was knowledgeable and patient, giving you space and all the information needed. Thank you!
Team Bensons
Good service
We were attended to right away . Stuart took as round to try out the various mattresses that met what we asked for . Found what we were looking for .
19 mai 2026
Réponse de Bensons For Beds - East Kilbride657
We're so pleased to hear we were able to assist you promptly and help you find exactly what you needed. Thank you for your kind words!
Team Bensons
Bought a bunk bed and the installation…
Bought a bunk bed and the installation was straightforward and easy, plus great customer service
18 mai 2026
Réponse de Bensons For Beds - East Kilbride657
We're so happy to hear the bunk bed installation was easy and you received great customer service! Thanks for sharing!
Team Bensons
Good product at a good price
Good product at a good price.
After sales level of communication was pretty poor though.
Delivery guys were outstanding.
14 mai 2026
Réponse de Bensons For Beds - East Kilbride657
We're glad you found our product good and affordable. We apologize for the communication issues and appreciate your kind words about our delivery team.
Team Bensons
Great communication and excellen…
Great communication and excellent delivery service. Very pleased.
5 mai 2026
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
We appreciate your positive feedback! We're so pleased to hear you were happy with our communication and the excellent delivery service.
Team Bensons
Réponse de Bensons For Beds - East Kilbride657
We appreciate you letting us know our staff were professional and polite. Thank you for your positive feedback!
Team Bensons
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.