From visiting the Team Valley store. The process was faultless. The staff were brilliant and once we decided what we wanted communication was great. The mattress arrived exactly when stated and the de... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 15a Team Valley Retail World, Gateshead, NE11 0BD Gateshead, Tyne And Wear, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A spur of the moment decision to call into your Team Valley,Gateshead, to look at a new bed (King-size). Jan the Sales Assistant introduced herself & looked after us fantastically. Showed us a nu... Voir plus
L'entreprise a répondu
⭐️⭐️⭐️⭐️⭐️ We honestly can’t thank Andrew at the Bensons for Beds Team Valley store enough. From the moment we walked in, he was so friendly, helpful and genuinely took the time to make sure we... Voir plus
L'entreprise a répondu
Buying a new mattress is a daunting business because there are so many variables. After putting it off for too long we visited the store at Team Valley Retail Park. There, Jan welcomed us and showed u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Gateshead
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 15a Team Valley Retail World, Gateshead, NE11 0BD, Gateshead, Tyne And Wear, Royaume-Uni
4,9
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and communication
Great service in the shop, followed by excellent communication and then finally a great delivery with the beds. Great service throughout.
26 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service and delivery. Our team works hard to ensure everything goes smoothly, and your kind words mean a lot to us. We look forward to serving you again!
Friendly and professional staff
Friendly and professional staff , we were well looked after.
6 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable. Providing excellent service is our top priority, and we're glad you felt well taken care of. We look forward to welcoming you back soon!
Excellent service as ever
Excellent service as ever. Very professional service. Thank you
19 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive professional and high-quality service from our team. Your continued support means a lot to us, and we look forward to serving you again soon!
Team Bensons
The Sales person was very helpful…
The Sales person was very helpful making my decision on the bed.
The delivery, white glove service was great.
Very happy overall and would use again in the future.
19 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful feedback! We're thrilled to hear that our salesperson helped you find the perfect bed and that you enjoyed our white glove delivery service. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Helpful and friendly staff with no…
Helpful and friendly staff with no pressure sales
14 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our helpful and friendly staff. We believe in providing a pressure-free environment, and it's great to know you appreciated that. We look forward to serving you again!
Excellent service
Excellent service, really informative and knowledgeable. Helped us arrive at the right decision for bed and mattress.
11 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in finding the perfect bed and mattress. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again!
Réponse de Bensons For Beds - Gateshead
Thanks for your feedback! 😊 We're pleased to hear that you found our staff helpful. Our team is always happy to assist and make the shopping experience as easy as possible.
Thank you for choosing Bensons! ⭐
Prompt and efficient friendly service…
Prompt and efficient friendly service from the sales, team and delivery team.
9 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that you experienced prompt and friendly service from both our sales and delivery teams. Your satisfaction is our top priority, and we look forward to seeing you again,
Megan | Customer Care Specialist
From visiting the Team Valley store
From visiting the Team Valley store. The process was faultless. The staff were brilliant and once we decided what we wanted communication was great. The mattress arrived exactly when stated and the delivery guys were prompt and courteous. Would highly recommend.
11 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your fantastic review! We're thrilled to hear that you had a seamless experience at our Team Valley store. Our team works hard to provide excellent service, and it's great to know you appreciated it. We look forward to seeing you again in the future,
Megan | Customer Care Specialist
Great service My 86 year old mother has just had her…
My 86 year old mother has just had her new mattress and pillow delivered from bensons for beds. The two delivery men Nick and Steven were great. On time,courteous helpful and friendly. Great service
8 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that your mother is enjoying her new mattress and pillow. Nick and Steven will be delighted to know their service made a positive impact. We appreciate your support and hope to serve you again in the future!
Great choice of beds
Great choice of beds, no pressure to make choice, but Manager Paul was exceptionally knowledgeable when we needed it. Would certainly recommend to anyone looking for a new bed. Prompt delivery, on time and very considerate delivery team.
25 septembre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our selection and found Paul helpful. It's great to know our delivery team made a positive impression as well. We appreciate your recommendation and look forward to serving you again!
The sales person was first class
The sales person was first class, Louise, the store is so well organised at Gateshead well planned and easy to get to. The products are about the best we have seen and this is our second buy.
2 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that Louise provided you with first-class service and that you found our Gateshead store well organized. We appreciate your loyalty and look forward to serving you again for your next purchase!
From start to finish can't praise Tony…
From start to finish can't praise Tony high enough very professional and knowledgeable
1 octobre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful feedback! We're thrilled to hear that Tony made such a positive impression with his professionalism and expertise. We strive to provide the best service possible and appreciate your support. We look forward to serving you again!
Outstanding Customer Service ⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
We honestly can’t thank Andrew at the Bensons for Beds Team Valley store enough. From the moment we walked in, he was so friendly, helpful and genuinely took the time to make sure we were happy and had everything we needed.
The service was absolutely fantastic, and Andrew really did go above and beyond what we expected. It made the whole experience so easy and enjoyable, and we couldn’t be happier.
Thank you, Andrew, for all your help. You’re a real credit to Bensons for Beds! 👏😊
29 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you so much for your kind words! We're thrilled to hear that Andrew provided you with such fantastic service. We strive to make every experience enjoyable, and it's great to know we succeeded. We appreciate your support and hope you love your new bed!
Service was fantastic
Service was fantastic. Warm friendly staff. The gentleman who looked after us was very knowledgeable, he matched mattresses to our needs and requirements. Would definitely recommend.
29 septembre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for your wonderful review! We're thrilled to hear that our staff provided you with fantastic service and matched you with the perfect mattress. Your recommendation means a lot to us. We look forward to welcoming you back soon!
Excellent company to do business with
Excellent company to do business with. Such a refreshing change to get professional experience, great value and courtesy from a company from every single member of the team from sales to delivery. Highly recommend.
9 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our dedicated team. Your recommendation means the world to us, and we can't wait to serve you again soon! Cheers to more positive experiences ahead! 😊👏🏼
Ken was very friendly
Ken was very friendly, informative and hepful without applying any pressure to purchase. Everything explained in detail.
27 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you for your kind words! We're thrilled to hear that Ken made your experience enjoyable and informative. Our team is dedicated to providing a pressure-free environment. We look forward to serving you again! Cheers! ���� Thank you so much for your amazing feedback! We're delighted to hear that Ken provided you with a friendly and informative experience without any pressure. Our goal is to make every visit enjoyable! We can't wait to welcome you back soon. Cheers to great service! ��😊 Thank you for the fantastic review! We're so glad Ken could assist you in a friendly and informative way. Our team prides itself on a no-pressure approach, and we're thrilled you noticed! We can't wait to see you again soon! Cheers! ���� Thank you for your wonderful feedback! We're thrilled Ken made your experience informative and pressure-free. Our goal is to create a welcoming atmosphere for all our customers. We're excited to serve you again soon! Cheers! ��😊��
Fantastic service by Janice at Bensons…
Fantastic service by Janice at Bensons For Beds (Team Valley) 😁
I went into the team valley store to purchase a mattress and was overwhelmed by at all of options within the store. Janice was so friendly, and gracious with her time. She explained all the different types of mattresses and helped me work out what one would best suit my needs. I was able to go around afterwards and test all them out on my own, not once did I feel pressured to buy. I am very happy with my purchase and can’t wait to receive my mattress 😁
Overall, the staff are incredibly friendly and welcoming. Thank you Janice!😁
24 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you for choosing Bensons For Beds! We're thrilled that you had a fantastic experience with Janice at our Team Valley store. Our team is here to help find the perfect mattress for your needs, and we couldn't be happier that you found the one that's just right for you. Enjoy your new mattress, and thank you again for your kind words! 😁
We were served by Lewis today at…
We were served by Lewis today at metrocentre bensons I must say she is extremely loyal to her work a very positive personality helped us finding the mattress exactly what we were looking for :) very pleased we found what we needed thank you Again Lewis 🫶🏼
22 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Gateshead
Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that Louise provided such exceptional service and helped you find the perfect mattress. We truly appreciate your support and hope to see you again soon at Metrocentre Bensons. Thanks again! 🌟🛏️
Andrew was very helpful and answered…
Andrew was very helpful and answered all the questions I had
15 septembre 2026
Réponse de Bensons For Beds - Gateshead
Thank you for the positive review! We're glad to hear Andrew provided excellent assistance and addressed all your questions. It's our goal to always provide top-notch service to our valued customers. Thanks for choosing us!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.