Bensons For Beds - Livingston651 Avis 

266
•
TrustScore 5 sur 5

4,8

Unit 2 Almondvale Retail Park, EH54 6RQ Livingston, West Lothian, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From point of purchasing at Livingston store everything went extremely - very smooth. Staff very courteous and professional. Delivery was superb also. Everything happened as I was told it would a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience of purchasing a bed from start to finish to fit my needs and comfort has been fantastic helpful and friendly staff went through thoroughly and covered everything through the stages to de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shop staff were knowledgable and friendly, listening to my needs and guiding towards the right mattress for me an my needs. No Sales pressure just genuine assistance. Prompt delivery too, kept in co... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Livingston651

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 2 Almondvale Retail Park, EH54 6RQ, Livingston, West Lothian, Royaume-Uni

  • 1506591939

4,8

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(266)

26 637 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The driver Chris and driver assistant…

The driver Chris and driver assistant Richard went over and above to make sure they delivered, through a tight stairwell.
Very happy with their help.

3 février 2025
Avis spontané
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Réponse de Bensons For Beds - Livingston651

We're so happy to hear that our delivery team went above and beyond to ensure a successful delivery! Thank you for acknowledging their efforts and for your positive feedback. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Good choice of beds at different price…

Good choice of beds at different price levels at Livingston store.
Sales assistant very helpful and knowledgeable of
Product and explained delivery and payment and guarantee available .

2 février 2025
Avis spontané
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Réponse de Bensons For Beds - Livingston651

We're happy to hear that you found a good selection of beds at various price points at our Livingston store. It's great to know our sales assistant was helpful and knowledgeable regarding product details, delivery, payment, and guarantees.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

The staff member was helpful!!

The staff member was helpful, respectful and well informed. We had briefly visited the day before and she remembered us on our return with a warm welcome. Benson's was competitive on price and we look forward to getting our bed.

29 janvier 2025
Avis spontané
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Réponse de Bensons For Beds - Livingston651

We appreciate your wonderful feedback! It's great to hear that our staff member was so helpful and welcoming during your visits. We are glad we could offer a competitive price, and we hope you enjoy your new bed.
Take care,
Megan at Customer Care

Noté 4 sur 5 étoiles

Choice was great

Choice was great. Sales person quite knowledgeable about the products.

14 janvier 2025
Logo de Bensons For Beds - Livingston651

Réponse de Bensons For Beds - Livingston651

We appreciate your positive feedback! We're glad you found a great selection and a knowledgeable salesperson. We hope to see you again soon, Megan at Customer Care

Noté 5 sur 5 étoiles

Livingston, great service

Went to a store in Livingston, and was helped by a great assistant named Jack. Made things very clear and helped me with every concern I had and question. Great service, top guy

13 janvier 2025
Avis spontané
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Réponse de Bensons For Beds - Livingston651

We're happy to hear that you had such a positive experience in our Livingston store. It's great to know the assistant was helpful and addressed your concerns effectively. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

RETURN TO BENSONS. We bought our last king size bed from…

We bought our last king size bed from Bensons over 10 years ago. We were only replacing the mattress this time around and decided to go back to Bensons for a replacement. They have a wide and varied selection of beds and mattresses to choose from, the only issue being is choosing the right one for us. That's where our visit was aided by Alicja Kulakowska sales representative of the Livingston branch which we were in. She made the whole process very easy for us to choose the correct mattress. We tried several before settling on an IQ mattress which we found to be perfect for us. Purchasing was easy with the process including uplift of our old mattress. It was an enjoyable and informative experience.

2 janvier 2025
Logo de Bensons For Beds - Livingston651

Réponse de Bensons For Beds - Livingston651

We're happy to hear that you had such a positive experience in our store and found the perfect mattress. It's great to know that our sales representative was so helpful and informative while you were choosing your new mattress. We appreciate you taking the time to share your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

The sales assistant was very…

The sales assistant was very knowledgeable and went over options thoroughly.

31 décembre 2024
Logo de Bensons For Beds - Livingston651

Réponse de Bensons For Beds - Livingston651

We appreciate your positive feedback! We're happy to hear that our sales assistant was knowledgeable and thorough. We value your custom and hope to see you again, Megan at Customer Care

Noté 5 sur 5 étoiles

Staff were great

Staff were great. Really helpful and cheery. Would definitely recommend.

31 décembre 2024
Logo de Bensons For Beds - Livingston651

Réponse de Bensons For Beds - Livingston651

Thank you for your positive review – Lauryn at Customer Care 💜

Noté 3 sur 5 étoiles

After waiting over 6 weeks for…

After waiting over 6 weeks for delivery, and getting a company organised to assemble the furniture, I’ve now been advised that the delivery date won’t go ahead as promised! It’s going to be another 16 days before it arrives. I’ve also had to cancel the assembly company and they will have to check their diary before I know if they can fit the furniture for me. Very disappointed! If I hadn’t already paid in full, I would have cancelled the order! Guests were coming to stay, now have no furniture for them! Bensons did not do well in my opinion! Would think twice before spending a lot of money months in advance, and no goods as yet!!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

All worked flawless

Kind and polite attendant in Livingston. Attention to the detail. Bed and mattress delivered on time. No issues with the bed neither with the mattress.

20 août 2024
Noté 5 sur 5 étoiles

Quality beds from quality people

We already knew what we were looking for regarding bed model and love bensons but the staff member who assisted us in our purchase was amazing she is worth her weight in gold staff like this make your experience so much nicer 10/10 and a gold buzzer from me

16 août 2024
Noté 1 sur 5 étoiles

Poor service

Poor service. Ordered a kingsize mattress but delivery driver had a small double mattress in van. I refused delivery and told another 3 weeks for delivery after rearranging my morning not to mention uplift of my old mattress on same day. Absolute joke. Was told someone would try and sort something out and call me back yet another person called to say not able to contact anyone yet but delivery will be another 3 weeks. Gave me my money back. Obviously too much hassle to rectify their mistake. Would be a good idea for delivery men to check their stock before they set out on the journey.

30 juillet 2024
Avis spontané

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