Bensons For Beds - Loughborough262 Avis 

Absolutely fabulous service, staff very knowledgeable especially the store manager Mick.
Good selection of beds and mattresses even though it is quite a small store at Loughborough.

Mick was great and gave us plenty of time to try out different mattresses. He also found us a bed base with the best storage solution for our room.

Easy to sort delivery and the guys who delivered were polite and worked quickly to get the bed and mattress into place( I think Alan and Aaron).

We’ve slept on our mattress for about 10 days now and very comfy and finding it so much easier to get back to sleep. Memory foam was def the right pick for us. Thank you for your help and advice Mick.

Polite and delivered on time. Good quality products.

Everyone from the Manager Mick to the delivery people were brilliant.
Very friendly, super helpful & we now have the perfect bed.
The delivery team were lovely & ensured everything was set up correctly & took away all the packaging

The gentleman who served me was lovely friendly, helpful and knowledgeable

From when they took my order to when they delivered and made the beds up it was hassle free..I was informed every step of the way .The experience was flawless and I would buy from Benson's bed's again .

Our experience with Benson Beds was brilliant from beginning to end There was a lot of choice and Jeanette help with her knowledge giving a lot of help and advice The service team who delivered the bed were kind and helpful and even took their shoes of which was so kind of them they delivered the bed in our choice of room which was so helpful Now we have just got to get used to our new bed which looks really nice thank you Benson 😊

Instore we're really helpful, we weren't rushed into anything. Service was great delivery was on time and the drivers were very friendly and helpful.

Everything went smoothly, staff friendly and helpful from order to delivery.

I never usually leave reviews but in this case I feel I should as my experience was amazing. It was the first time I had to purchase a mattress on my own so felt a little nervous but when I went to Bensons in Loughborough a lovely man called Martin came up to me and asked if I needed help. I said not at the moment but will ask if I needed it. He respected my wishes and when I was ready to chat about mattresses went back to him. If he had not given me the time to look for myself first i would have walked out of the shop. He explained everything about the mattresses I was interested in so clearly that I understood exactly what he was saying. He really was such a nice man and I would absolutely recommend bensons. Every part of the process including delivery went so smoothly and with professionalism. The mattress is so comfortable and am sleeping so well now. Thank you bensons and thank you Martin.

Both members of staff in store were amazing, Mike helped us with all of our needs and got us exactly what we needed with his knowledge, and the delivery date was so quick! There’s no pushing to buy the most expensive product he makes sure it’s right for you.
They were also brilliant with our daughter who I have I never seen so comfortable with people she’s never met. They made sure she was involved and also safe around the store. 5 star service all round, thank you

All the staff from sales to installers were excellent. They were all courteous and very knowledgeable. The sales staff went to extreme lengths to show what I was buying and made sure it was right for me.

Very helpful knowledgeable and informative
Polite friendly and not pressured to purchase
Ordering process and purchasing options explained along with delivery process and options available
Smoothie delivery kept informed of delivery progress
Delivery guys were brilliant friendly polite and respectful of my home
Explained mattress care
Would definitely use again when we decide to replace beds in our other rooms

This was the second time we have brought a bed from this company.
The team are always friendly and helpful, especially Martin who we had a good banter with. He was professional and knowledgeable showing us the different types of mattress. Would highly recommended this company.

Fantastic service from in store to delivery.

Great experience, friendly helpful and knowlegable staff. Found exactly what I was looking for and great quality product. Will definitly go back again.

Excellent service from purchase to delivery l can’t fault them

Great service from Store to Delivery.
Mick in store was so knowledgeable and helpful and helped me select the perfect mattress for me.
The Delivery guys were spot on,ringing when nearly there,the tracking app was good. They bought Mattress to the room ,removed packaging and put in place.
A great shopping experience well done Bensons

Overall a really good experience, just one big thing that needs pointing out.

We paid for removal of the old, and build of the new bed. I said lots of times to the sales agent in the Loughborough store that I was happy to dismantle the old bed and bring it downstairs. He simply replied "that's the delivery teams job, leave it". So I did.

When Jason and Jake arrived, they told me that this was not the case and they were't supposed to dismantle, just remove. To their credit, they went ahead and dismantled the bed. They are a credit to Bensons Beds, thanks chaps!

My question for Bensons Beds is why are shop staff telling us the wrong thing? They are spoiling the otherwise great work you do. Thanks.

Great store, excellent advice and service without the forceful 'sales' pressure. Defo recommend