Bensons For Beds - Loughborough262 Avis 

A new team member introduced himself to me. It was his 3rd day. I asked him a question for which he didn't know the answer. He apologised and explained he would need to ask the manager once he was free. The manager then came to assist. The new team member was clearly taking in the information as much as I was. Due to time I had to leave and return another day. This time it was Jeanette who assisted me. She was very thorough. When I explained the need to defer the delivery date she spent time to find a suitable option.
All 3 committed to selling me the right product for me.

Very easy to talk to and listen to what I was after

We brought our lady bed from here a few years back and found the staff very helpful, and they went out of their way to ensure we had what we wanted within our budget. We also took out the additional insurance against accidental damage and it's a good job we did. Due to an unforeseen incident the mattress and base were damaged, and although it took a couple of weeks for the visit they quickly sorted out the insurance claim for the full purchase price.

Soooooo we went back to bensons today and again the staff were amazing, friendly, knowledgeable and again did quad they could to ensure we got what we want and it was right for us.

Don't get me wrong or bed wasn't cheap but you do get what you Pay for and we're very happy.

Big thank you to all the staff at Loughborough branch and also for entertaining my kids while we looked around which I'm sure it's not a service they normally offer but it was an amazing help thank you so much!

We have tried other stores in the past, only to get pushy sales people trying to get us to buy any old bed as long as they get their commission, so if you want a refreshing change where the staff care about what you want, get to bensons! :)

Perfect thanks

Mick was great in Loughborough, really pleasant experience picking out our new bed. Can’t recommend enough!

not hassled when we were looking around, but there to help when we wanted information.

Right from the walk in off the road , I was greeted with a smile and hie can I help .
Led me towards Lee the Boss , who again was very friendly, genuine and was shown a range of mattresses and was asked to try them out and pick the right one for me.
Chose the one I wanted and was taken through the process . Ended up getting Pillows and duvet too.

A real pleasure and an excellent experience .

No pushy salesmen or on your back .

100% recommended and would nit hesitate in referring any of my friends

Thankyou Lee & the Team at Loughborough

Excellent salesman

Great customer service from in store staff,

Easy shop. We knew exactly what we wanted and the shop assistant found the items and priced them up straight away.

Fantastic communication, sometimes a bit too much. Very friendly staff, delivery was on time. We had a slight issue with our bed but that was sorted very quickly. Delivery guys were exceptional. All in all a fantastic experience.

Very good and knowledgeable staff

The sales man was very good. He took me through and explained everything about my purchase
The store was friendly and welcoming

Very helpfull thankyou

high standard of customer serviice in store from martin & from kieran& ben on delivery everybody very helpful.

A good selection of products to try and choose from and helpful knowledgable staff.

Decent advice from knowledgable staff. No pressure to buy.

Nipped into local store to try out different mattresses, staff were very helpful but came home & ordered online. All quick & easy & could even pay 0% so no brainer. Just waiting for mattress to arrive in a couple of weeks