Top notch knowledge from Martin. Led me through what mattress is correct for how I sleep via a mattress machine that tells me what’s best for me. From there I was able to make a purchase all the while... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 Willowbrook Retail Park, Derby Road, LE11 5HG Loughborough, Leicestershire, GB
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Lisez les avis des autres
When we arrived at the store Ram showed us exactly what we were looking for with no uncomfortable pressure of sale, The whole experience from order through manufacture and despatch to delivery was bri... Voir plus
L'entreprise a répondu
The delivery guys were very friendly. The delivery was very quick and very careful not to damage the property moving the large mattress. Clear instructions to advice regarding letting the mattress bre... Voir plus
L'entreprise a répondu
We knew vaguely what type of mattress we wanted. The sales lady was very helpful and patient, showing us different mattresses before we decided. Then showed various divan based and headboards. We orde... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Loughborough262
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG, Loughborough, Leicestershire, Royaume-Uni
- 1509264450
4,8
Excellent
352 avis
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Great all round service
Attentive and understanding of our requirements took time to ensure we selected the products which suited our needs.
7 janvier 2025
Réponse de Bensons For Beds - Loughborough262
We appreciate you taking the time to share your experience. We're glad to hear that our team was attentive and ensured you selected the right products for your needs.
Take care,
Megan at Customer Care
What a let down
Plenty of choice, no pressure, great sales team.
But when it came for the bed to be delivered only half the order was available on the agreed delivery date.
Bensons could not give me a date for the balance of the order so I cancelled . I had to go back to the store for a refund
2 janvier 2025
Réponse de Bensons For Beds - Loughborough262
We're glad you enjoyed your experience with our great sales team and the selection we offer. Thank you for your positive feedback, Megan at Customer Care
Excellent customer service.
2 janvier 2025
Réponse de Bensons For Beds - Loughborough262
Thank you for your 5 star review Dawn. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Loughborough262
We're happy to hear that you found our team knowledgeable and helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Great service
31 décembre 2024
Excellent customer service from start…
Excellent customer service from start to finish. Martin was useful and not pushy at all, going through all the options. Went back later that day to order and was really happy with the deal I was given, very happy with everything, would highly recommend!
18 décembre 2024
Great deal
Great deal, staff could not have been more helpful and very quick delivery ( ex display mattress). Also got two pillows, king size duvet and two mattress cleaning agents with the deal.
16 décembre 2024
Satisfied Customer. I explained what my needs were and…
I explained what my needs were and Martin quickly understood and was able to point me in the right direction to enable me make a choice. He was also able to give advice regarding a previous purchase and whether the guarantee had expired.
23 novembre 2024
Great customer service
Great customer service. No pressure selling in the shop. The sales assistant was very helpful answering all our questions and giving useful advice. Communication and delivery all went smoothly and at the times quoted.
25 octobre 2024
Very friendly staff
Very friendly staff, very helpful went above and beyond to help me lots of options on offer..
13 novembre 2024
Very pleasant
Very pleasant, friendly and helpful staff.
Made shopping for a new bed and mattress extremely easy.
10 novembre 2024
The member of staff we dealt with was Mick the manager.
The member of staff we dealt with was very helpful, polite and patient with us as we chose a new mattress. He did not push us but gave us the time to choose. Very happy with the experience.
6 novembre 2024
A good experience
Good range of beds to try. Helpful staff with no pressure to purchase.
27 octobre 2024
No hard sell
No hard sell, requirements listened to and beds and mattresses recommended in a relaxed way.
22 octobre 2024
We met Mick
We walked into your Loughborough store and met Mick we had a long chat to find out our needs he wasn't a pushy guy and he suggested a mattress after a long conversation we went on to try five or six beds including the one he suggested so we had a nice experience ps we bought the mattress he suggested
12 septembre 2024
Going the extra mile.
The Manager in the shop at Loughborough was very helpful and I felt he went that extra mile to comply with my request regarding colours as he said he was having some new colour swatches arriving soon. One of the colours was perfect so I would like to personally thank him for his valuable assistance.
11 septembre 2024
Everything is bad
29 août 2024
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