Andy at the Peterborough store was great, there was no pressure sales tactics. We took as long as we needed but the main thing is the knowledge and experience got us to the right place. The delivery... Voir plus
Établissement
Changer d'établissementUnit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Cambridgeshire, GB
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We had such an informative sales guy called David who was lovely and not pushy. He took his time with us in understanding our needs and helped us navigate the right mattress for my health issues. He w... Voir plus
We visited the store to try out mattresses. Ryan at the Peterborough store was very helpful. Once we decided which one we liked he took us the ordering process which was easy and delivery was only a f... Voir plus
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and B... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Peterborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Cambridgeshire, Royaume-Uni
4,6
Excellent
95 avis
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Réponse de Bensons For Beds - Peterborough
We're glad you had a pleasant, pressure-free experience with our sales team. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
The salesman was very helpful not pushy…
The salesman was very helpful not pushy and pleasant to deal with
21 août 2025
Réponse de Bensons For Beds - Peterborough
Thank you for your kind words! Our team is dedicated to providing top-notch service without the pressure. We're glad you had a great experience!
Young man took us around was not pushy…
Young man took us around was not pushy just very helpful a pleasure to go to a shop and have this service
16 août 2025
Réponse de Bensons For Beds - Peterborough
We appreciate you highlighting the helpful service you received. It's great to hear that our team member made your visit such a pleasure with their assistance! Thank you, Megan at Customer care
Friendly service with no pressure
Don't really know how you could improve. No pressure sales, friendly service, helpful and patient, bearing in mind we didn't know exactly what we wanted.
12 août 2025
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you found our service helpful and friendly, especially with no pressure. Thank you for your patience as we assisted you, Megan at Customer Care
Friendly and informative service from…
Friendly and informative service from staff.
Good choice of mattresses and bedsteads.
Good deal to be had on the day.
1 août 2025
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you found our staff helpful and informative, and that you were pleased with our selection and the deal you received. Thanks for your feedback,
Megan at Customer Care.
Bensons For Beds in Peterborough Thank you Jade
We was seen by Jade and she made us feel welcome and was not pushy at all. We needed three beds and she took the time to make sure the whole family got what they required. We went to Dreams in Peterborough just to compare and Bensons For Beds was nicer with more choice.
Bensons For Beds Peterborough is lucky to have Jade.
8 juillet 2025
Réponse de Bensons For Beds - Peterborough
Thank you so much for this wonderful review! We are thrilled to hear that Jade provided exceptional service and was not pushy during your visit. We strive to provide the best selection and customer service, and we are happy to hear you chose Bensons For Beds over another store. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care
Excellent in every way
Excellent in every way with every question answered fully in a friendly and most helpful way.
7 juillet 2025
Réponse de Bensons For Beds - Peterborough
Thank you for your amazing review! We are so happy to hear that you had an excellent experience with us. Our team is dedicated to providing helpful and friendly service. We appreciate your support, Megan at Customer Care
Friendly and helpful staff, quality products
Quality products.
Friendly and helpful staff.
Specially Rayan was very professional, polite and very helpful.
Good customer service.
Overall good experience in store.
Only concern is long wait for delivery more than 6 weeks and furniture assembly charges are high.
17 juin 2025
Réponse de Bensons For Beds - Peterborough
We're happy you appreciated our quality products and helpful staff. We appreciate your positive feedback regarding the service you received. We'll review our delivery timelines and assembly charges.
Take care, Megan at Customer Care
Very good experience
Very good experience, turned up early, guys delivering where friendly and very helpful.
30 mai 2025
Réponse de Bensons For Beds - Peterborough
We're happy you had such a positive experience! It's great to hear our delivery team was friendly, helpful, and arrived early. Thank you for your feedback, Megan at Customer Care
New double mattress needed.
We needed a new double mattress for our spare bedroom.I had seen one on line which looked ideal.
We went to our local Bensons store. The staff were friendly and very helpful.
We are very happy with our purchases and would use this store again and recommend the service we were given to our family and friends.
24 mai 2025
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you found the perfect mattress for your spare bedroom! It's great to know our staff were helpful and friendly during your visit. We appreciate your recommendation and are glad you're satisfied with your purchase. Thank you, Megan at Customer care
David at the Peterborough store was a…
David at the Peterborough store was a great salesman. Wasn't pushy & was very informative. He listened to our specific needs & made us feel at ease. This is why I'm writing this review as, he definitely did a great job. He answered all of our questions & also gave us space not pouncing on his prey like a starving predator. As far as customer service customer service goes, David did an excellent job.
19 mai 2025
Avis spontané
Réponse de Bensons For Beds - Peterborough
We're happy to hear that your experience was excellent. We appreciate you taking the time to share your feedback regarding the helpful and informative assistance you received. Thank you, Megan at Customer Care
Excellent service
Excellent service.
From the moment we were browsing to delivery the whole experience was excellent.
Well done 👍
9 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you enjoyed your experience with us, from browsing to delivery! It's great to know we provided excellent service. Thank you, Megan at Customer Care
Great order service
8 mai 2025
Réponse de Bensons For Beds - Peterborough
Thank you for your kind words! We pride ourselves on providing top-notch order service for our valued customers. We appreciate your support and look forward to serving you again in the future.
Réponse de Bensons For Beds - Peterborough
Thank you for your positive review! Our staff takes pride in providing the best customer service possible. We are glad to hear that you had a helpful experience at our store. We appreciate your support!
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Peterborough
We are delighted to hear that our staff provided you with a friendly, informative and patient experience! We pride ourselves on providing excellent customer service. Thank you for your positive feedback! 😊 #HappyCustomers #ExceptionalService
Went into the shop friendly assistant
Went into the shop friendly assistant, helped us to choose the correct mattress for ourneeds
8 avril 2025
Réponse de Bensons For Beds - Peterborough
"We are so glad our friendly assistant was able to help you find the perfect mattress for your needs! Thank you for choosing our shop, we hope you enjoy your new purchase. 😊🛏️ #happycustomers #qualityservice"
The service we received was excellent
The service we received was excellent. We described what we needed and were given various choices. The delivery date options were provided effectively and the purchase of our new bed was complete in minutes.
We have used Benson For Beds 3 times in the last 2 years and each time the service quality has been excellent.
22 mars 2025
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you've consistently received excellent service from our team. It's great to know that we could efficiently meet your needs and provide various choices. Thank you for your continued loyalty and positive feedback, Megan at Customer Care
Friendly and helpful staff
Friendly and helpful staff. Choosing a mattress is a difficult task and time will tell how good their advice was.
19 mars 2025
Réponse de Bensons For Beds - Peterborough
We appreciate your feedback! We're glad our staff was friendly and helpful during the difficult mattress selection process. We hope our advice leads to a great sleep experience. Take care, Megan at Customer Care
Can’t fault the customer service…
Can’t fault the customer service advisor his name was Jim in the Peterborough store outstanding well done
14 mars 2025
Réponse de Bensons For Beds - Peterborough
We're happy to hear that you had such a positive experience in our Peterborough store. We appreciate you acknowledging the excellent support you received. Thank you, Megan at Customer Care
Good customer service.
14 mars 2025
Réponse de Bensons For Beds - Peterborough
We’re grateful that you took the time to leave us a review. Thanks a lot! Take care, Megan at Customer Care
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