Bensons For Beds - Poole692 Avis 

393
TrustScore 5 sur 5

4,9

Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Poole Retail Park Branch today, to buy new mattresses for our Tempur adjustable bed. Leigh greeted us and directed us to the Tempur beds they had on display. He explained th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really knowledgeable staff. Super helpful. Timm gave us all the info we needed to make a decision. Thanks to Leigh as well. We tried a lot of different stores before deciding and can really recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were impressed with the Salesman & his knowledge making our choice of bed/mattress & headboard so much easier. Very efficient & communicative. Operatives arrived at the given time & carried out d... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Poole692

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Royaume-Uni

  • 1202037271

4,9

Excellent

TrustScore 5 sur 5

393 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(393)

26 364 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The staff were extremely helpful and…

The staff were extremely helpful and made every effort to ensure that I found the most comfortable mattress in my specific price range
A lovely clean and organised store!

13 janvier 2025
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Réponse de Bensons For Beds - Poole692

We appreciate your feedback! We're happy to hear that our staff were helpful in finding a comfortable mattress within your budget. We're also glad you appreciated our clean and organised store.
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Timm was helpful and very…

Timm was helpful and very knowledgeable. Also not pushy which always put me off

6 janvier 2025
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Réponse de Bensons For Beds - Poole692

We're happy to hear that you found our team member helpful and knowledgeable! We appreciate your feedback about the non-pushy approach.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

The customer service was amazing

The customer service was amazing,
Leigh was really helpful and he follow us from the First moment we went to the shop,
He was updating us alwais time about every single question or doubt calling us
And making sure we where happy with any explanation

I will recommend that shop they really take good care of the customer

28 novembre 2024
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Réponse de Bensons For Beds - Poole692

We appreciate your positive feedback! We're happy to hear that our customer service was amazing and that our team member was helpful and attentive. It's great to know you felt well-cared for. We value your recommendation, Megan at Customer Care

Noté 4 sur 5 étoiles

Very helpful and friendly staff

Very helpful and friendly staff, offering good advice and options on a range of mattresses.
No sales pressure.
Store layout was also nice.

27 décembre 2024
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Réponse de Bensons For Beds - Poole692

We appreciate you sharing your feedback! We're happy to hear that our staff were helpful and friendly, offering good advice without sales pressure. We're also glad you liked our store layout.
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Benson

Helpful. Knowledgeable about the different sorts of Mattresses. Polite. Unrushed. Not pushy.

3 janvier 2025
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Réponse de Bensons For Beds - Poole692

We're happy to hear that our team was helpful, knowledgeable, polite, and not pushy while assisting you with our mattresses. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

We were looking for a Hypnos bed to try…

We were looking for a Hypnos bed to try out. Walked into the store and immediately seen by staff members who showed us the beds we were interested in. Staff member was Paul Lucas. He was very knowledgeable about the beds, polite and friendly.

31 décembre 2024
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Réponse de Bensons For Beds - Poole692

We appreciate you taking the time to share your experience. We're happy to hear that you were immediately assisted and shown the beds you wanted to see. It's great to know that our staff member was helpful, courteous, and well-informed. Thank you,
Megan at Customer Care

Noté 5 sur 5 étoiles

The sales person was very helpful

The sales person was very helpful, good selection to view.

30 décembre 2024
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Réponse de Bensons For Beds - Poole692

We're glad you found our selection appealing and the salesperson helpful. Thank you for your positive feedback; we appreciate it!
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Great advice from a very knowledgeable salesman

We needed to ascertain what would be the best bed for us and we were shown all types with in the category and received advice on the advantages for each so we could make an informed choice. Tomm was respectful, very knowlegeable and gave us time, with out pressure, to reach a decision.

27 décembre 2024
Noté 5 sur 5 étoiles

Paul at the Branksome/Poole branch was great!…

Paul at the Branksome/Poole branch was very efficient and helpful. He went out of his way to help and ensure that I was able to get what I needed, quickly and easily. So refreshing and definitely a good reason to refer this branch in particular to my friends and family.

9 décembre 2024
Noté 5 sur 5 étoiles

Tim was great

Tim was great, helped me find the perfect pillow and mattress which I was in desperate need of a very specific type for nerve damage in my shoulder and back. Tim was not pushy at all like a lot of sales people can be. He was very patient with my partner and I and very informative.

3 décembre 2024
Noté 5 sur 5 étoiles

Very helpful staff

Our salesman, Timm, was the ideal person to help us: personable, full of information, not pushy. Gave us a lot of time and was patient with our questions; let us talk together and come to an unhurried decision. Every store should have a Timm!

21 novembre 2024
Noté 5 sur 5 étoiles

Great service

Great service, Paul was very friendly and helpful made the purchase that we wanted very easy.

1 novembre 2024
Noté 5 sur 5 étoiles

Outstanding Customer Service

Delighted to say our experience was found to be outstanding.
Our need to replace our mattress was long over due. We were greeted by a sales rep who we found to be friendly, welcoming and able to demonstrate his knowledge of the various mattresses on offer. We were provided with all the information necessary to enable us make the right choice of mattress for our needs.
The outstanding customer service was provided by Timm Hogg.
Well done Timm and thank you.

22 octobre 2024

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