A comprehensive selection of mattresses in the showroom with helpful staff. We were kept informed by the company on the assembly and despatch of the item. Good deliverey team and some helpful care... Voir plus
Établissement
Changer d'établissementUnit 1a Sundorne Retail Park, SY1 4YA Shrewsbury, Shropshire, GB
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Lisez les avis des autres
The salesperson in the store listened to what we wanted and understood our space requirements and then offered us two different options. The delivery was booked and everything was straightforward. The... Voir plus
L'entreprise a répondu
Good selection of beds much better quality than the competitions, sales person was a little pushy though, would have liked to of got to the beds before being accosted. We did buy a fantastic bed, sad... Voir plus
L'entreprise a répondu
A friendly and knowledgeable sales team made the purchasing decision easier. They gave us the space and time to try out different beds and were happy to answer questions and discuss lots of options... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Shrewsbury557
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1a Sundorne Retail Park, SY1 4YA, Shrewsbury, Shropshire, Royaume-Uni
- 1743461737
4,7
Excellent
364 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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We were given a price valid from…
We were given a price valid from Sunday, September 6, until Tuesday 8th; however, when we visited to place an order on the 7th, the prices had changed, and the additional 5% discount was removed, even though we had a written quotation on hand.
10 septembre 2026
A comprehensive selection of mattresses…
A comprehensive selection of mattresses in the showroom with helpful staff. We were kept informed by the company on the assembly and despatch of the item.
Good deliverey team and some helpful care information from the company.
11 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent service
Found a great bed. Staff were extremely nice and helpful. All in all a very good experience. Highly recommend! Thank you.
18 août 2026
Réponse de Bensons For Beds - Shrewsbury557
Hi Mr Jones,
Thank you for your fantastic review! We're delighted to hear you found a great bed and had such a positive experience with our team. It's wonderful to know our staff were helpful and friendly throughout your visit. Enjoy your new bed, and thank you for the recommendation,
Megan | Customer Care Specialist😊
Got help deciding on a bed
Got help deciding on a bed, got a free mattress protector. Got told delivery date and how finance options work
3 septembre 2026
Very Helpful
Matthew in Shrewsbury store was knowledgable and very helpful. Identified the best beds for our needs and price was competitive
31 août 2026
Réponse de Bensons For Beds - Shrewsbury557
Hi Charlie,
Thank you for your wonderful review! 😊 We're delighted to hear that Matthew at our Shrewsbury store was knowledgeable and helpful throughout your visit. Finding the right bed is important, and it's great to know that he took the time to understand your needs and recommend the best options for you.
Thank you for choosing us, and we hope you enjoy many comfortable and restful nights ahead,
Megan | Customer Care Specialist
Very helpful and accommodating and did…
Very helpful and accommodating and did us a nice deal, and was proven truthful afterwards on pricing, hopefully more business sson
26 août 2026
A friendly and knowledgeable sales team…
A friendly and knowledgeable sales team made the purchasing decision easier.
They gave us the space and time to try out different beds and were happy to answer questions and discuss lots of options.
31 août 2026
Réponse de Bensons For Beds - Shrewsbury557
Hello,
Thank you for your wonderful feedback! 😊 We're delighted to hear that our friendly and knowledgeable team helped make your purchasing decision easier. Finding the right bed is an important choice, and we're pleased you felt comfortable taking the time to try different options, ask questions, and explore what worked best for you.
Providing helpful guidance without any pressure is exactly the experience we aim to deliver, so it's fantastic to know our team got it right. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist⭐
I love my new mattress it’s so…
I love my new mattress it’s so comfortable I would highly recommend it a mat proflex debating whether to purchase the bed base .the base I’ve got is a little bit high many thanks Phyllis
22 août 2026
Réponse de Bensons For Beds - Shrewsbury557
Thank you for your wonderful review, Phyllis! We're so pleased to hear how comfortable your new mattress is and that you would highly recommend it. We hope you enjoy many nights of restful sleep!
Team Bensons
Good service
We dealt with two sales assistants in store on separate occasions and both went out of their way to be friendly and helpful. The bed was delivered on the date advised at the outset and I received updates on progress and clear info on time of delivery etc. Good experience from purchase to receipt.
4 août 2026
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased to hear you had such a positive experience from your interactions with our sales assistants to the delivery of your bed. It's wonderful that you received clear updates and information throughout the process. Thank you for sharing your great experience!
Team Bensons
Excellent service and knowledgeable staff
Polite attentive staff, excellent knowledge shown by staff. Clear updates of delivery, delivery on time by very good staff.
26 juillet 2026
Réponse de Bensons For Beds - Shrewsbury557
Hello Ducan,
Thank you for your wonderful review! 😊 We're delighted to hear that our team provided polite, attentive service and shared their knowledge to help you make the right choice. It's also fantastic to know that our delivery updates kept you informed and that your order arrived on time with the support of our excellent delivery team.
Thank you for choosing us, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist
Great in-store experience
The salesperson in the store listened to what we wanted and understood our space requirements and then offered us two different options. The delivery was booked and everything was straightforward. The sofa bed is comfy as a bed and looks nice as an occasional sofa in our study.
16 août 2026
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased to hear that our salesperson understood your needs and offered great options. It's wonderful that the delivery was straightforward and that you're enjoying the comfort and appearance of your new sofa bed!
Team Bensons
Wow what a brillaint visit to benson…
Wow what a brillaint visit to benson beds today and meeting the lovely Debbie.
She was so helpful, understanding and gave the advice we needed.
I told her about the reviews on here of her when we got talking and she was very touched. It made her day!
Amazing lady she is.
Thankyou Debbie ✨️ for all your help and trying to get us the bed we want as soon as we can get it.
Cant wait for our new bed and not the broken one we have 🤣🙈❤️
10 août 2026
Avis spontané
Réponse de Bensons For Beds - Shrewsbury557
Hello Donna,
Thank you for your amazing review! 😊 We're absolutely delighted to hear that Debbie made such a positive impact on your visit. Her helpful, understanding, and caring approach is exactly the kind of service we strive to provide, and it's wonderful to know she gave you the advice and support you needed.
We're especially touched to hear that sharing the lovely feedback you'd seen about her made her day. We'll be sure to pass on your kind words to Debbie. Thank you for your patience while we work to get your new bed to you as soon as possible. We hope it's not long before you can say goodbye to the broken bed and enjoy many comfortable nights in your new one,
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Shrewsbury557
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great customer service from us.
Thank you for your positive review - Lauryn at Customer Care
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased to hear that our staff in the store and during the home delivery were helpful and friendly. Thank you for sharing your positive experience with us!
Team Bensons
Very comfortable mattress
3 août 2026
Réponse de Bensons For Beds - Shrewsbury557
Thank you for your feedback! We're delighted to hear that you're finding your mattress very comfortable. We hope it provides you with many nights of restful and relaxing sleep. Enjoy your new mattress!
Thank you for your positive review - Lauryn at Customer Care 💜
Timely delivery and efficient assembly
Very good quality beds. We changed the delivery date a couple of times, but this was managed without any problems. Delivery was timely, and beds assembled quickly and efficiently. Thank you.
13 juillet 2026
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased to hear you're happy with the quality of our beds and that we were able to manage your delivery date changes without any problems. It's great that delivery was timely and assembly was quick and efficient!
Impressive Service.
We were kept informed of delivery times and updated on day of delivery.
Very efficient and friendly service, despite it being a boiling hot day and a difficult house to access. We were very impressed and grateful!
9 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased to hear that you were kept informed about your delivery and that our team provided efficient and friendly service, even on a challenging day. Thank you for your wonderful feedback!
Matthew listened to us and advised us…
Matthew listened to us and advised us accordingly. He gave us the time we need to make our choices and didn't scare us off with a hard sell which was greatly appreciated!
8 juillet 2026
Réponse de Bensons For Beds - Shrewsbury557
We're so pleased our team member listened to your needs and provided excellent advice. It's wonderful to hear you were given ample time to make your choices without any pressure.
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