Bensons For Beds - Shrewsbury557 Avis 

Staff excellent. Lay out excellent. No pushy staff. Good advice given when asked.

Waited far too long for delivery 15 weeks in total
Very unhelpful both in the shop and customer service.
Would never buy from Bensons again or recommend to anyone!

The sales man was helpful, no pressure was put upon me to make a purchase and time was taken for me to make my decision.

The welcoming and professional service no bed or pillow was left unturned iff you excuse the punn left completely satisfied

The sales person was very helpful in showing me and my wife a range of 3 mattresses that were in our price range and desired firmness, and we chose one which was then purchased and a delivery date arranged. He was friendly and helpful, making allowance for our age related difficulties.

Good service, no bullying

Very friendly staff. Excellent advise and a good range of beds to choose from.
Would highly recommend.

From the moment we walked into the store till we came out we felt valued and not pressured into making a purchase. Very knowledgeable staff made choosing the bed an easy decision

Had the best experience with Mathew in the Shrewsbury store honest and not pushy, both my self and my husband found him honest and helpful with out trying to upsell

I would like to mention the really poor customer service on the phone!
The woman who I spoke to tried to blame the 10cm dips in my bed on a split coffee which was mostly in an area which was unaffected, to be honest it put me off using them until we went into store.

Efficient and helpful.

We were given the opportunity to test any number of mattresses we liked. The sales person was helpful and knowledgeable. I didn’t feel pressured or cajoled in any way and the whole process was smooth and straightforward.

The trundle bed I ordered was delivered on time, pleasant delivery personnel, but the 2 mattresses did not fit correctly (too deep). The Bensons shop arranged for the mattresses to be replaced. New mattresses arrived 3 weeks later but once again they were the wrong size and I am still awaiting delivery of replacements after ordering and paying for the trundle bed on 3 June. To add insult to injury Bensons said they were doing me a favour by not making delivery charges for the 1st replacement mattresses. Next delivery is scheduled for 18 August. I not a happy customer.

I haven't received my mattress yet so I can't comment on that. The salesmen were friendly and there was no pressure to buy. We were left alone to try the mattress which was helpful as talking to someone while lying on a mattress is distracting. As someone who likes to try before I buy I would recommend Bensons.

Very nice experience, Sandi was really helpful and knowledgeable about the products, the mattress I purchased was very good due to her help. many thanks to Sandi especially.

The assistant was courteous and polite - she asked if we wanted any help, but didn’t force herself on us.
She showed us a fantastic mattress, but remained just as helpful when told that it was way beyond our budget. She then proceeded to show us a variety of different ones that were in the right price range.
I’m a wheelchair user, and she was careful to make sure tgere was enough room for me to access different beds. She watched how I positioned the pillows on the first two beds, then put them in the right place on subsequent beds.
She wasn’t pushy and remained helpful throughout the whole process of completing the sale.
I would certainly return to this store.
Thank you Sandy

The staff appeared friendly and helpful but after receiving the bed I decided to check online and they sold me an ex display bed with tv at over £500 the online price for a new bed and tv. When I called them back to return the bed they said as it was an ex showroom its non returnable.

Absolute scammers!

Stay away from Shrewsbury Bensons for beds

Matthew was very helpful, wasn’t pushy &showed us different beds to make sure we picked the right one. Our last bed from Bensons beds in Preston lasted us 25 years. Happy customer.

Knowlegeable, courteous and friendly sales person (Matthew). Competitive price compared with other companies.

Lovely and helpful assistant, good range of products and very reasonably priced.

Having going into store with no idea what type of mattress we needed, Debbie, in Shrewsbury store was on hand to give us excellent advice, she guided us effortlessly through the process. Would definitely recommend Bensons in Shrewsbury