Bensons For Beds - Stafford Superstore243 Avis 

228
TrustScore 5 sur 5

4,8

Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... Voir plus

Noté 5 sur 5 étoiles

Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Stafford Superstore243

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, Royaume-Uni

  • 1785220884

4,8

Excellent

TrustScore 5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(228)

26 135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purchase of king size mattress

Very helpful member of staff (jack)
Who advised me extremely well.

11 février 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We're happy to hear that our staff was helpful and provided excellent advice! We appreciate your positive feedback and support.
Take care, Megan at Customer Care

Noté 4 sur 5 étoiles

Helpful but not pushy assistance from the store assistant.

Haven't had the bed delivered yet, but feel we have what we want at a good price. We had decided on a bed and mattress after a visit to the Stafford store, where we were given good information and professional help by a very pleasant male sales assistant. We bought the bed and mattress on line, as there was a further discount with a discount card. It is a shame the card couldn't be used in-store, as the selling was done by the sales assistant there.

2 février 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We appreciate you sharing your experience. We're glad you found what you wanted at a good price and that our sales assistant in Stafford was helpful. We regret the discount card couldn't be used in-store and appreciate your feedback on this.
Take care,
Megan at Customer Care

Noté 4 sur 5 étoiles

Appreciated member of staff

Member of staff did delivery at £10 rather than £50 if I would of had to pay the £50 (my order was only slightly over £100) the sale would have been lost and I would have gone elsewhere
Useful to go into store to view products

2 février 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We appreciate you visiting our store to see our products. We're glad a staff member was able to assist with your delivery charge. We value your feedback regarding the delivery cost and will review our policies.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product

15 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We appreciate your positive feedback regarding our service and product. We're happy you had a great experience, Megan at Customer Care

Noté 5 sur 5 étoiles

First class service from Linda Jordan…

First class service from Linda Jordan at the Stafford Branch

10 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We're happy to hear that you had a positive experience at the Stafford Branch. Thank you for taking the time to leave us your kind feedback.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Exceptional In-Store Experience at Bensons for Beds Stafford

I recently visited the Bensons for Beds store in Stafford to purchase a new mattress, and I was blown away by the exceptional service I received. From the moment I walked in, the staff were incredibly friendly, welcoming, and knowledgeable.

George took the time to truly understand my needs and preferences. He patiently answered all my questions, offered expert advice on different mattress types and technologies, and even let me try out several options to find the perfect fit.

The store itself was clean, well-organized, and inviting. The selection of mattresses was vast, offering a wide range of choices to suit every budget and comfort level.

I highly recommend Bensons for Beds Stafford to anyone in the market for a new mattress.

1 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We're happy to hear that you had such a positive experience at our store. It's great to know that our team provided exceptional service and helped you find the perfect mattress. We appreciate your recommendation, Megan at Customer Care

Noté 5 sur 5 étoiles

Very helpful and friendly service!

Very helpful and friendly service!

4 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We appreciate your feedback! We are happy to hear that our service was helpful and friendly. Thank you for choosing us, Megan at Customer Care

Noté 5 sur 5 étoiles

Needed a new bed & mattress for spare room after son…

Needed a bed for spare room when son moved out and after looking online went along to my local Bensons. The staff were really friendly, helpful and knowledgeable. I was shown around to test the different mattress firmness on different bed bases so the ideal choice could be made which you cannot do online. The beds were solid too so great quality. Online deals were also honoured. This is now the fourth bed and mattress bought from Bensons.

30 décembre 2024
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We're happy to hear that you found our staff helpful and knowledgeable in choosing the perfect bed. It's great to know that you were able to find a quality bed that suited your needs, and that we honoured our online deals. Thank you for your continued loyalty, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, really knowledgeable about products.

2 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We appreciate your feedback! We are so glad our knowledgeable staff met your needs and provided excellent service. Thank you, Megan at Customer Care

Noté 5 sur 5 étoiles

VERY good experience and nice staff

VERY good experience and nice staff. Specially Lynda was so helpful

2 janvier 2025
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

We're happy you had a very good experience and that our staff were nice and helpful! We appreciate your positive feedback and support.
Take care,
Megan at Customer Care

Noté 1 sur 5 étoiles

Wrong item delivered in the first place…

Wrong item delivered in the first place then had to wait for the right item to be delivered an extra 8 weeks, £50 voucher took ages to get sorted out , the only good thing about your company is that the fitters knew what they were doing and made a very good job of fitting the wardrobes.

14 décembre 2024
Logo de Bensons For Beds - Stafford Superstore243

Réponse de Bensons For Beds - Stafford Superstore243

Thank you for sharing your feedback. We’re very sorry for the initial error with your order and the extended wait for the correct item, as well as the delay in receiving your voucher. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’re pleased to hear that the fitting team did a great job, and we’ll make sure your comments are shared with them. Thank you for your patience while we work to improve our processes,
Megan at Customer Care

Noté 5 sur 5 étoiles

Professional and helpful staff, great products

We recently purchased bed and Mattress at Bensons in Stafford. Jack deserves special mention as he was very helpful and professional,which he made our shopping experience pleasant. I’ll definitely recommend, and already looking forward to shopping there again

27 novembre 2024
Noté 5 sur 5 étoiles

I mean

I mean, it was just a pleasant experience. I didn't plan to go and try out the mattresses, but I'm glad i did. I ended up buying a tempur mattress. Expensive. But as soon as i lay on it, it ruined the other mattresses for me. Linda the sales rep was pleasant like i say. All good.

19 octobre 2024
Noté 5 sur 5 étoiles

Sealy sprung mattress

Jack was very helpful, told us what we needed to know. Gave us time to try the different beds. Good choice of mattresses and a really good price. Would not go anywhere else . So nice to be able to take your time . The staff at Stafford Store are a real credit to Bensons.

27 septembre 2024

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