Bensons For Beds - Staples Corner537 Avis 

294
TrustScore 4.5 sur 5

4,7

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Voir plus

Noté 5 sur 5 étoiles

Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Voir plus

Noté 4 sur 5 étoiles

From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Staples Corner537

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Royaume-Uni

  • 2084386743

4,7

Excellent

TrustScore 4.5 sur 5

294 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(294)

26 135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A worthwhile experience

Had a wonderful experience.
Sales man was pleasant, patient and helpful regarding product availabilities, offers and insight on orders online.
Very good customer services with a thumbs up!

18 avril 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

Thank you for the glowing review! We are thrilled to hear that our sales team provided great customer service and helpful insights. Thank you for choosing our business and we can't wait to assist you again in the future.

Noté 5 sur 5 étoiles

Ahmet the manager of the store was very…

Ahmet the manager of the store was very helpful, knowledgable and delightfully patient.

13 avril 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

Thank you so much for your kind words, we're thrilled to hear that Ahmet provided such excellent service during your visit. We pride ourselves on having knowledgeable and patient staff members, and we're glad to hear it made a positive impact on your experience. We look forward to seeing you again soon! 😊

Noté 5 sur 5 étoiles

Well organised showroom and knowledgable staff

I liked how your showroom at Staples Corner is organised. It was easy to see all the options I was interested in. The sale person was knowledgable and very helpful. It was easy and straightforward to organise the finance arrangement.

13 avril 2025
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Réponse de Bensons For Beds - Staples Corner537

Thank you for your kind words! Our team at Staples Corner takes pride in creating a well-organized showroom for our customers to easily explore their options. We're happy to hear our knowledgeable staff and finance arrangements made your experience straightforward.

Noté 5 sur 5 étoiles

Bensons Staples Corner: Highly recommended

I visited the staples corner store with my family to choose an adjustable bed for my elderly mother. We were served by Sanjay who was extremely welcoming and made us all feel comfortable. He showed us what the store had to offer in line with our requirements and proved to be extremely knowledgeable. I can't fault our experience in the store and will happily recommend Bensons Staples corner to others.

1 mars 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you and your family felt welcomed during your visit. We appreciate your kind words about the service you received while choosing a bed for your mother. Thank you for recommending our store, Megan at Customer Care.

Noté 1 sur 5 étoiles

We ordered an orthopedic mattress from…

We ordered an orthopedic mattress from Bensons for £1500. When we placed the order, everything seemed fine, and the salesperson never informed us that the mattress might have a strong smell of dampness or gas, which could last up to 10 days.

Yesterday, after waiting eight days, we finally received the mattress and got rid of our old one. However, within a few hours, we noticed a terrible musty, damp, and moldy odor coming from the new mattress. The smell is so strong and unbearable that we can’t even stay in the bedroom—it’s nauseating and has given us headaches. Despite keeping the windows open in this cold weather, the odor won’t go away.

Both my spouse and I suffer from back pain, and now For two nights, we have been sleeping on blankets in the living room, which is extremely uncomfortable.

We contacted Bensons today, and they refused to help. They told us this smell is “normal” and that we need to wait 10 days. If the smell persists after that, they might send someone to inspect it. Only after we purchased the mattress did they mention that a sticker on the mattress warns about the smell, but we were never informed about this at the time of purchase.

I do not recommend buying from Bensons—it’s been a nightmare.

20 février 2025
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Réponse de Bensons For Beds - Staples Corner537

We're very sorry you're experiencing this issue with your new mattress. It's concerning to hear about the strong odour and the discomfort it's causing. We appreciate your patience with allowing us to put this right for you. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Sales person knowledge and experience

Sales person knowledge and experience helped decide purchase.

11 février 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our salesperson's expertise aided your decision. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Ken T

Salesman was polite, helpful and explained our purchase perfectly well

15 février 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our salesman was polite and helpful and that the purchase was explained well. We appreciate your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Sales team was very pleasant and help…

Sales team was very pleasant and help me to find a new bed I can’t wait for my bed to arrive

13 février 2025
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Réponse de Bensons For Beds - Staples Corner537

We're so pleased that our sales team provided a pleasant experience and helped you find a new bed. We hope you enjoy it when it arrives! Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Fatima was excellent and her attention…

Fatima was excellent and her attention to details that matched my needs was next to none.

5 février 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience! We appreciate you mentioning the attention to detail that met your needs so well. Thank you, Megan at Customer Care

Noté 5 sur 5 étoiles

Fatuma was great

Fatuma was great
She took as through every details of the beds i was inquiring

4 février 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback regarding the detailed assistance you received. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Great experience, pain free ordering

Sanjay approached me as soon as I walked in the door and asked if I needed assistance. He showed me multiple options, the benefits of each and asked directing questions to help narrow down the choices to those that fit my needs. Once we had decided on the frame, headboard and mattress it was a painless process to go through the order and complete payment.

4 janvier 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had a painless experience. It's great to know that the assistance you received helped you find exactly what you needed. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

professional advise

professional advise, well presented.

15 janvier 2025
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Réponse de Bensons For Beds - Staples Corner537

We appreciate your feedback and are glad you valued our advice and presentation.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

We are so happy to hear that you found our team efficient and friendly. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

The man who served us was very helpful…

The man who served us was very helpful and polite.
He was experienced man about his job .

1 janvier 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

We appreciate you mentioning the helpful and polite service you received from our experienced team member. We're glad you had a positive experience, Megan at Customer Care

Noté 5 sur 5 étoiles

Always a great experience

Always a great experience

2 janvier 2025
Logo de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537

We're glad you enjoyed your experience. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care

Noté 1 sur 5 étoiles

bensons for beds are a complete…

bensons for beds are a complete shambles they sent text messages on two different occasions telling my bed was on its way and nothing showed up having pull my house apart twice to receive the delivery.
Do not order a bed from them unlees you want to be let down a lot of hassle to go with it they are a bag of s h i t e....W.a.n.k.e.r.s

25 novembre 2024
Avis spontané

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