Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Voir plus
L'entreprise a répondu
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
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Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Voir plus
L'entreprise a répondu
Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Voir plus
Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Voir plus
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Royaume-Uni
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Had a wonderful experience.
Sales man was pleasant, patient and helpful regarding product availabilities, offers and insight on orders online.
Very good customer services with a thumbs up!

Réponse de Bensons For Beds - Staples Corner537
Ahmet the manager of the store was very helpful, knowledgable and delightfully patient.

Réponse de Bensons For Beds - Staples Corner537
I liked how your showroom at Staples Corner is organised. It was easy to see all the options I was interested in. The sale person was knowledgable and very helpful. It was easy and straightforward to organise the finance arrangement.

Réponse de Bensons For Beds - Staples Corner537
I visited the staples corner store with my family to choose an adjustable bed for my elderly mother. We were served by Sanjay who was extremely welcoming and made us all feel comfortable. He showed us what the store had to offer in line with our requirements and proved to be extremely knowledgeable. I can't fault our experience in the store and will happily recommend Bensons Staples corner to others.

Réponse de Bensons For Beds - Staples Corner537
We ordered an orthopedic mattress from Bensons for £1500. When we placed the order, everything seemed fine, and the salesperson never informed us that the mattress might have a strong smell of dampness or gas, which could last up to 10 days.
Yesterday, after waiting eight days, we finally received the mattress and got rid of our old one. However, within a few hours, we noticed a terrible musty, damp, and moldy odor coming from the new mattress. The smell is so strong and unbearable that we can’t even stay in the bedroom—it’s nauseating and has given us headaches. Despite keeping the windows open in this cold weather, the odor won’t go away.
Both my spouse and I suffer from back pain, and now For two nights, we have been sleeping on blankets in the living room, which is extremely uncomfortable.
We contacted Bensons today, and they refused to help. They told us this smell is “normal” and that we need to wait 10 days. If the smell persists after that, they might send someone to inspect it. Only after we purchased the mattress did they mention that a sticker on the mattress warns about the smell, but we were never informed about this at the time of purchase.
I do not recommend buying from Bensons—it’s been a nightmare.

Réponse de Bensons For Beds - Staples Corner537
Sales person knowledge and experience helped decide purchase.

Réponse de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537
Sales team was very pleasant and help me to find a new bed I can’t wait for my bed to arrive

Réponse de Bensons For Beds - Staples Corner537
Fatima was excellent and her attention to details that matched my needs was next to none.

Réponse de Bensons For Beds - Staples Corner537
Fatuma was great
She took as through every details of the beds i was inquiring

Réponse de Bensons For Beds - Staples Corner537
Sanjay approached me as soon as I walked in the door and asked if I needed assistance. He showed me multiple options, the benefits of each and asked directing questions to help narrow down the choices to those that fit my needs. Once we had decided on the frame, headboard and mattress it was a painless process to go through the order and complete payment.

Réponse de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537
The man who served us was very helpful and polite.
He was experienced man about his job .

Réponse de Bensons For Beds - Staples Corner537

Réponse de Bensons For Beds - Staples Corner537
THE SALS FORCE ARE VERY PROFESSIONAL AND
KNOWLEDGABLE.
The sales person was fabulous - very patient and helped me to choose a suitable bed. It was a pleasure to deal with him.
bensons for beds are a complete shambles they sent text messages on two different occasions telling my bed was on its way and nothing showed up having pull my house apart twice to receive the delivery.
Do not order a bed from them unlees you want to be let down a lot of hassle to go with it they are a bag of s h i t e....W.a.n.k.e.r.s
Cancelled my delivery with 4 hours notice and I have to wait another 4 weeks.
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