Bensons For Beds - Stirling750 Avis 

Simon who served me was very knowledgeable, friendly and took his time to make sure I was buying the correct mattress. Couldn’t do enough and his customer service was excellent

Autumn was amazing at finding us a great bed and getting it delivered to us same day. What a great experience and she is awesome.

Simon the Sales Asst at Stirling gave us excellent advice and he was very knowledgeable on all the ranges available. Thanks to him we were pleasantly surprised on the total cost of our purchase.....he is a credit to your business.

Great service in store, bed delivered on time and good quality

We were approached fairly quickly asking if we needed any help. Advice and information was given. We were then left to browse before being approached again. We asked a question which the employee was able to answer and then we bought the two pillows. Having to complete paperwork and sign it is a bit annoying if you're in a hurry, however, as previous customers this didn't take too long.

I wasn’t happy about certain information given to me at sale paid a lot of money filled in a online form regarding my experience and because of it wished to cancel my order but got no response that was a few days ago

Good and efficient service. , attentive too our needs,,

Excellent customer service from entering the shop until leaving.

Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

Great staff with attention to detail manager David was extremely helpful for us and we are really happy

Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

Excellent service, thank you.

Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

Overall experience was great although first price quoted was for incorrect amount of units

We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !

Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.

Great service from Carol in the Stirling branch.
Very patient and explained the products in great detail. Very knowledgable.
Can’t wait to receive my new mattress next week.
A first class experience all round.
Will certainly recommend to friends and family

Very happy with the matress we purchased.
Salesperson was very helpful.
Delivery team also very good.

The whole experience with Bensons for Beds, from the shop in Stirling right through to delivery of the mattress and the best night’s sleep in ages, was extremely positive.
Paul, the sales person in the shop was really knowledgeable and helpful.
The communication and logistics was excellent. The delivery team were on time and delivered the mattress to our room and took away our old mattress.
It feels unusual nowadays to find such great service from start to finish.