Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... Voir plus
L'entreprise a répondu
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... Voir plus
L'entreprise a répondu
The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... Voir plus
L'entreprise a répondu
Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... Voir plus
L'entreprise a répondu
The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service was excellent. Staff were knowledgeable, guided us to the products we were looking for and gave enough space for us to discuss and walk around the store.
Very helpful staff who knew their stuff! Both Sarah and Shannon were brilliant.
Great service the girl serving us was very helpful
A very good experience when taking my 82yr old Mum to purchase a new mattress in store. The sale advisor was friendly, helpful and showed us around without being in our faces. She explained any queries we had and my Mum decided on a mattress with no hassle. It'll be delivered Fri she can't wait as she couldn't get on with her new memory foam mattress. Thank you Bensons For Bed's Fforestfach Swansea
The customer service was excellent . The staff were very knowledgeable , considerate and helpful . Would definitely recommend.
Salesperson was very informative and helpful. Knew a little about her product advice was helpful in gelping us choose. Not pushy, friendly
Helpful advice from shop staff helped us quickly find the right product for us
Was lovely person with red hair forgot her name again sorry she was amazing
Helpful staff happy to make sure we left the shop satisfied……
The young lady that served me was very helpful and extreemly personable. The only disappointment was that the bed I wanted had a huge discount for be taken away that day , i asked the size and it was a king size and not a double size that I needed.
Patient and helpful sales team, plus the store was full of options to choose from. It would probably help to reduce the time in the shop if we've clarified the available budget at the start. Overall happy so far, just let's see once the mattress is delivered how good it is to sleep on.
Great experience from Bensons in the Swansea branch Sarah and elisha were Amazing would recommend you visit this branch
Nothing was too much trouble for them they went the extra mile for my son well done girls.
This was a really smooth operation executed well no issues.
Communication during delivery was great!
All the staff in the Swansea branch were very helpful, polite and friendly. Sara’s knowledge of the products she sells really helped us in deciding which bed is right for us and resulted in a purchase. The same cannot be said of the staff in the Llanelli branch. Not only did they not acknowledge us, but did not offer to help. They preferred to sit down at the desk and talk and drink amongst themselves. Won’t be visiting that branch again.
Listen to my choices and delivery.They did not try to sell me something I didn't want
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.