Bensons For Beds - Waterlooville743 Avis 

Given a shorter time slot for the delivery the day before, and it did arrive during the 2 hours. The men were polite and cheerful, and bed delivered with no hassle. However, after they left I realised that the bed was still in it's packaging. Whilst we know we were to assemble the bed, I was surprised to see it still wrapped - since found out that we needed to pay extra for that privilege!!

Your staff is helpful and reassuring.

From the original phone call ( I couldn't attend the show room) to recycling my old mattress the whole experience was amazing. Éveryone was so helpful understanding professional and caring, I felt listened to and valued as a customer. And the mattress is brilliant too. Well done and thank you. Ps the delivery men were amazing. So thoughtful and helpful.

Delivered on time, gave full instructions and took the old ver mattress away

Very knowledgeable and helpful member of staff who knew the right questions to ask when we were choosing a bed for the guest bedroom.

I visited the store in Waterlooville and was assisted by Hasan, who was incredibly helpful throughout my visit. He took the time to provide all the information I needed and helped me make the right purchase for my family. His knowledge, patience, and excellent customer service made the whole experience smooth and enjoyable. A big thank you to Hasan for all his help – it was very much appreciated!

A great service from the new manager in Waterlooville. We are very happy with our new mattress.

We were greeted when we entered the shop then left to have a good look around, the sales person answered all are questions and told us about the offers and compared prices of a couple of beds , which helped us decide on are purchase, 🙂

Excellent product, service and communication throughout.

The sales staff were very friendly and patient but did not offer a sleep consultation and didn't ask whether I sleep on my side or back - and this has a huge impact on which mattress you choose. I had bought a mattress from Bensons 18 months earlier which proved very unsatisfactory and, having done some research online, found that this - and the mattresses recommended on my previous visit - were definitely not ideal for those who sleep on their side. If I had bought either of the two suggested for me in store I would have finished up with the same problem!

Helpful staff, no pressure sales

The instore service was good, helpful and friendly. The wait for delivery was reasonable and the delivery team were great.

Both the delivery men were polite, speedy and at all times professional they are a credit to Benson Beds. Both removed their shoes and cleared away all the packaging you wouldn't even of known they had been apart from a new bed where the old one had been, well done and thank you.

Have just had wardrobe, chest of drawers and bedside cabinet delivered and erected. From ordering to delivery Bensons have been first class. Wardrobe was put together quickly and professionally. Fitters were polite and friendly. Would highly recommend Bensons for Beds

The guys were fine and everything went well
Peter

Product variety, customer service.

After being to another shop where the salesmen was pushy to get a sale headed to benson told them what I wanted and showed me where they were and left us to it until we were ready to choose great customer service. Would recommend

A good experience from ordering to delivery and assembly. Was kept well informed at every stage.

Delivery team were fantastic, polite, friendly and helpful . The bed is the most comfortable ever! Great service all around from sales to delivery

No pressure sales team, staff listened to what we wanted, gave good advice, able to test mattresses easily. Very competitive prices made it an easy experience