Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that... Voir plus
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Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Voir plus
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Our assistant Lauren smith was invaluable she explained about the different mattresses and made suggestions on the information we gave her. We settled on a mattress and the transaction was completed w... Voir plus
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Went in to help a friend sort a bed , ended up coming out with bed for myself 😊had a really positive experience at Cherie was absolutely lovely—friendly, helpful, and very knowledgeable. She made th... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,9
Excellent
625 avis
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The perfect sleep
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup of tea. Lauren helped us with in every way possible that you can think of and took time to understand our needs. I would definitely thinking of buying there again if Lauren dealt with us and helped us again
8 août 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Thank you for your positive review! We're so glad that Lauren provided you and your wife with a great experience and helped you find what you needed. We would be thrilled to have the opportunity to work with you again in the future!
Réponse de Bensons For Beds - Worcester722
Hello,
Thank you for your review! 😊 We're delighted to hear that you found our staff member helpful and knowledgeable. Providing expert advice and excellent service is always our goal, so it's wonderful to know we made a positive impression. We truly appreciate your feedback and thank you for choosing us. We hope you enjoy your purchase and look forward to assisting you again in the future,
Megan | Customer Care Specialist⭐
From entering the store to the…
From entering the store to the instalation and removal of our old product everything went so well.
I can recommend Bensons for Beds with confidence.
The staff were polite and efficient.
The produce is good quality and price.
9 août 2026
Réponse de Bensons For Beds - Worcester722
Hi Harold,
Thank you for your fantastic review! 😊 We're delighted to hear that everything went smoothly from the moment you entered the store right through to the delivery, installation, and removal of your old bed. It's wonderful to know that our team provided polite and efficient service and that you're happy with the quality and value of your purchase. Your recommendation means a great deal to us, and we're grateful for your confidence in Bensons for Beds. Thank you for choosing us, and we hope you enjoy your new bed for many years to come,
Megan | Customer Care Specialist⭐
Good choice of beds and advised well.
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted.
He also made the buying process very straightforward, sharing the many options available.
Generally good service in every way.
6 août 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful review! We're so pleased to hear that our staff member was knowledgeable and made your buying process straightforward and stress-free. We pride ourselves on offering excellent service while giving customers space to make their decisions. We appreciate your kind words!
Team Bensons
Very helpful staff
7 août 2026
Réponse de Bensons For Beds - Worcester722
Hello Roy,
Thank you for your lovely review! 😊 We're so pleased to hear our team was able to help. We'll be sure to pass on your kind words to the staff.
We’d love to serve you again in the future,
Megan | Customer Care Specialist
Excellent service well impressed.
4 juillet 2026
Réponse de Bensons For Beds - Worcester722
We are so pleased to hear that you experienced excellent service and were well impressed. Thank you for sharing your positive feedback with us!
Team Bensons
Staff friendly and knowledgeable
Staff friendly and knowledgeable, understanding of my needs
2 août 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you found our staff friendly and knowledgeable, and that they understood your needs. Thank you for your lovely words!
Team Bensons
Lots of help from Gary
Lots of help from Gary. Second time I've purchased from this store and would definitely go back.
1 août 2026
Réponse de Bensons For Beds - Worcester722
We are so happy to hear about your positive experience and that our team provided such great help. We truly appreciate your continued support and look forward to your next visit!
Team Bensons
Good customer service
8 mars 2026
Réponse de Bensons For Beds - Worcester722
Thank you! We're happy to hear you had a great experience
People buy from people!
You have the very best, attentive and personable manager in that store in Simon. He was fabulous and made rhe experience brilliant from start to finish. We explained our requirements and Simon took so much time supporting us and showing us different options. (The right amount of options so not to cause confusion). We did not plan on actually buying a new mattress on this visit , we had gone for information and a look but after Simons support and brilliant customer service, we absolutely wanted to buy from him on that day. The saying "People buy from People" is so correct , we bought from the store that day because of Simon, he's a real credit to the company!
27 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We are absolutely thrilled to hear about your wonderful experience and how Simon made such a positive impression! It's fantastic that you felt so well-supported and that their brilliant customer service led you to make a purchase on the day. We truly appreciate your kind words.
Team Bensons
British italianThings did not go well in the beginning…
Things did not go well in the beginning but they resolved the situation in the end took too long to sort out in the beginning.
15 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your feedback. We appreciate your patience and are pleased we were able to resolve the situation. We're sorry the process took longer than expected and will use your comments to help us improve.
Thank you,
Megan | Customer Care Specialist
The staff genuinely cared.
We were served in the shop by somene who cared about their job and were given a number of options. We returned the next day to place an order. The order arrived on the day specified. The delivery people were efficient in carrying the mattresses upstairs where they were required. Only had them a week so too early to comment on durabilty.
26 juillet 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful review! We're delighted to hear that you received helpful advice and a range of options from our colleague in store, and that your return visit resulted in finding the right mattresses for your needs. It's also great to know that your delivery arrived as scheduled and that our delivery team provided efficient service. We appreciate your feedback and hope you continue to enjoy your new mattresses for many years to come. 😊
Great!
Brilliant found what we wanted and Lauren was brilliant! Her salesmanship was impeccable, very gentle and listened to what we were after and did benson for beds proud! Great representative for them!
26 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Thank you for your fantastic review! We're delighted to hear that Lauren helped you find exactly what you were looking for and made the experience such a positive one.
Looking forward to welcoming you back again soon!
Lauren in the Worcester bed centre was…
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked at Dreams which was not in the same league as Bensons.
We are enjoying sleeping on comfortable beds after months on camp beds.
24 juillet 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful feedback! We're delighted to hear that Lauren at our Worcester store made your experience so enjoyable. It's especially rewarding to know that you're now enjoying comfortable nights' sleep after months on camp beds. We'll be sure to pass your kind words on to Lauren and the team. Thank you for choosing Bensons for Beds, and we wish you many restful nights ahead! 😊
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful feedback! We are so pleased to hear that you experienced first-class service throughout your entire journey with us.
Team Bensons
Good product at reasonable price, value for money.
Lauren at Worcester showroom was great at customer sales and support, understanding, considerate to customer needs. The delivery team were exceptionally good delivering the bed & mattress to the desired room. Overall a great experience (second time). If you desire a good product at reasonable price, I would recommend Benson for bed.
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear you had such a great experience for the second time! It's wonderful that our showroom team provided excellent sales and support, understanding your needs. We're also glad to hear that our delivery team was exceptionally good. Thank you for recommending us for a good product at a reasonable price!
Team Bensons
👍👍👍👍👍👍👍👍👍👍👍👍
15 juillet 2026
Réponse de Bensons For Beds - Worcester722
We are so pleased to hear you received great service, found our staff great, and enjoyed our product. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Very helpful in the shop (Neil)
Very helpful in the shop (Neil). We were left to look around on our own until we had made a decision. The delivery men were very good. No problems at all. We were very pleased with the service received.
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you had such a positive experience in the shop and that our team member was helpful. It's wonderful that you were able to browse at your own pace and that the delivery was smooth.
Great service from store to delievery
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear you received great service throughout your experience with us, from the store to delivery. Thank you for your positive feedback!
From ordering through to delivery I was…
From ordering through to delivery I was kept informed about my order.
10 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear that you were kept well-informed about your order from the moment you placed it right through to delivery. Thank you for your feedback!
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