Bestway Store UK Avis 

2 777
•
TrustScore 3.5 sur 5

3,3

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Alpinelite regular wide. Had for over a month, used regularly, been great no air leakage at this point of usage. Can get good sleep on it. Best value pad I've seen on the market. Though, when sleep... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible company, I have an issue with my hot tub liner, leaking and losing water, under warranty but I can't locate the leak, there answer is they can only do something if you find the leak. Your w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price for airbed and very good quality very useful with electric pump easy to use.it was like sleeping on a proper bed and being higher of the ground make it easier to get out of. Unfortunately... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Replying to Bestway, we did contact you on the 15th July ‘26 even though our pool, pump and filter are still under warranty, (we only bought the pool on the 25th May ‘26) Bestway refused to rectify ou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

The leader in everything inflatable and above ground pools, we have a host of different innovative and fun products for you to choose from. Including the ultra-comfortable AlwayzAire™ Airbeds, Steel Pro Max™ Above Ground Pools, Fashion Float collection and the incredible Hydro-Force™ SUP range; we have a range that suits your needs. Explore our website and see what you can discover!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(2 777)

218 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent experience

Smooth transaction with speedy delivery.
Good quality float at a reasonable price.

21 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Amazing service when clearly extremely…

Amazing service when clearly extremely busy. Product was fantastic.

26 juin 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

My Ridgelite air mattress is very good…

My Ridgelite air mattress is very good and I had good service.

19 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 1 sur 5 étoiles

I bought a pool pump and after 1 week…

I bought a pool pump and after 1 week it stopped working now I can’t seem to get a response from best way

20 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning,

We’re sorry to hear that you’ve experienced an issue with your pool pump and have been unable to get a response.

We’ve been unable to locate any previous correspondence relating to your order, so we’d recommend contacting the Bestway Customer Service team directly using the link below, who will be able to assist you further:

https://www.bestwaystore.co.uk/pages/contact-us

We apologise for the inconvenience and hope this can be resolved for you quickly.

Kind regards,
Customer Service Team

Noté 5 sur 5 étoiles

Speedy delivery with fantastic updates

Speedy delivery with fantastic updates. Great quality trampoline with easy to follow instructions the only downside was the anchors are just useless, need something much better to keep the trampoline from blowing away in just a little bit of wind.

12 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 4 sur 5 étoiles

Delivered on time with no issues

Delivered on time with no issues

17 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

A hot tub is useless without an…

A hot tub is useless without an airtight filling valve! Thankfully Bestway had exactly what was needed😀

10 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

EASY ORDERING AND DELIVERY WITHIN TWO…

EASY ORDERING AND DELIVERY WITHIN TWO DAY WITH EXPRESS DELIVERY PAYMENY. THE BED IS FABULOUS

17 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Good product at a very reasonable cost…

Good product at a very reasonable cost and speedily delivered.

4 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 3 sur 5 étoiles

Poor packaging, good product

Managed to get the last pool cover for my Bestway 10ft pool. Item itself was fine, price was reasonable. Item packaging was very poor - slightly ripped and really dirty. Arrived very quickly.

6 août 2026
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Réponse de Bestway Store UK

We appreciate your feedback regarding the pool cover. We are pleased the item and price met your expectations, and we acknowledge your concern about the packaging condition.

Kind regards
Customer Service Team

Noté 4 sur 5 étoiles

Pool arrived quicker than expected

Pool arrived quicker than expected, beating the hosepipe ban!
Could do with a better filter pump.

15 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

great service

25 juin 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Delivery was quick

Delivery was quick. Arrived before I expected it. Bought for next year as in sale and now have 2nd grandchild that will be big enough to use next year.

31 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 1 sur 5 étoiles

Terrible customer service faulty filter…

Terrible customer service faulty filter pump sent with Pool in June still hasn’t been resolved

31 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Good packing. Easy to follow instructions and well made items.

30 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Excellent product

Excellent product, superb service, 5 Stars! *****

5 août 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 2 sur 5 étoiles

The delivery was just left on my…

The delivery was just left on my driveway for a £1800 pool which I couldn’t move because of the weight of it and I was on my own
Also, the instructions for the pool were not very clear. It was very difficult to put up and the video that is linked to it. I believe is American and didn’t even have the same components at times.
All that being said the pool is amazing and it has been really enjoyed

28 juillet 2026
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Réponse de Bestway Store UK

We appreciate you sharing your experience. We are truly sorry to hear about the delivery challenges with such a heavy item and the difficulties you faced with the pool instructions. We are reviewing our delivery protocols and instructional materials to ensure a smoother experience for our customers. We are glad to hear that, despite these issues, you are enjoying the pool.

Noté 5 sur 5 étoiles

Great service

28 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Great pool delivered on time

Great pool delivered on time . Many thanks to customer services too

11 juin 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

Noté 5 sur 5 étoiles

Product was exactly what was described…

Product was exactly what was described made from sturdy materials and delivered on time ! What more do you need

23 juillet 2026
Logo de Bestway Store UK

Réponse de Bestway Store UK

Good morning

Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team

L’expérience Trustpilot

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