I recently made a purchase. It was just a small top up replacement order. A few items were broken. I contacted to let them know & I was soon replaced. The pleasant thing was that even though it... Voir plus
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Lisez les avis des autres
Smooth and easy website called beforehand fabulous advice recommend highly, good service all round.So happy with the high quality product too.
Had the need to purchase some new glasses and Bentons had just what I was looking for (fresh juice and hi-ball glasses). I only needed 4 of each, but minimum order was 12, which didn't concern me as... Voir plus
I needed the delivery urgently so they put this out for a Saturday delivery at no extra cost. Great customer service!
À propos de l'entreprise
- Magasin de fournitures pour restaurant
- Coutellerie
- Grossiste
- Grossiste en verrerie
- Magasin de bougies
- Magasin de fournitures d'hôtel
Écrit par l'entreprise
Bentons - Wholesale Catering Suppliers of Tableware, Crockery, Glassware & Barware. UK hospitality suppliers based in East Sussex, England
Coordonnées de contact
Bell Lane, TN22 1QL, Uckfield, Royaume-Uni
- 01825 767276
- sales@bgbenton.co.uk
- www.bgbenton.co.uk
4,9
Excellent
99 avis
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Came very promptly
Came very promptly, well packaged, all in perfect condition and looking and smelling gorgeous! No complaints at all, thank u!
6 février 2022
Avis spontané
Web site was easy to navigate
Web site was easy to navigate, payment and shipping was very clear and my order arrived a few days later.
2 février 2022
Avis spontané
Promises unfulfilled
BG Bentons offer Churchill crockery with a 5 year non chip warranty or replacement if it gets chipped I sent them emails for the plates and bowls within a few months of bulk purchase last year which got chipped but despite sending reminder emails and numerous calls, they just wouldn't respond and neither replace them and simply said we have replaced them !!!
19 juillet 2021
Avis spontané
Ordered 12 coffee cups and got 6, treated poorly
Ordered 12 coffee cups, received 6 in a box with a paid invoice for 12. Called to find out what was going on, was told an incorrect code had been used by the company and the price was for 6. I asked for a full refund with return post (I would also have accepted 6 more cups or half my money back including VAT), but was told by person answering phone that she didn't know what to do. Was told an e-mail reply would follow, no reply 4 days later so sent company a request for a reply. More than a day later, no reply.
Will escalate to trading standards if no reply with solution soon as I can see no reason for a wrongly coded order for 12 to not be picked up after receipt , processing and before despatch.
Very, very poor customer service thus far. Very disappointed.
Update:
Have received a reply from one of the Directors to say that a partial refund has been made for which I am grateful. Will happily deal with Bentons again.
12 mai 2021
Very pleased with service and product.
5 mai 2021
Highly recommend
Lovely products and excellent charming customer service. Highly recommended.
4 mai 2021
Excellent Experience
As a domestic customer I was really pleased with the communication aboutdelivery of my order, and the speed with which my problem was sorted.
One plate was damaged in transit and was immediately replaced. Staff, especially Trina, couldn’t have been more helpful
2 mai 2021
Great service!
2 mai 2021
First class all the way
First class all the way. Helpful advice, excellent service and good prices. Will certainly use this company again and would highly recommend.
2 mai 2021
Excellent product! Excellent service!
Excellent tea pot! Delivered safely! Exceptional Customer service!
Thanks.
29 avril 2021
Brilliant company to order from
Brilliant company to order from, deliver goods within estimated time. Will definitely use again.
29 avril 2021
Brilliant Buy!
Very pleased with purchase. Smooth and seamless transaction, super fast delivery. Will definitely buy again and recommend to others⭐️⭐️⭐️⭐️⭐️
28 avril 2021
Excellent customer service
Bought 24 x Luigi Bormioli Michlangelo Masterpiece glasses. Arrived promptly but sadly one was broken in transit. A replacement glass was sent out straight away. Great customer service.
28 avril 2021
Product as described and on time.
27 avril 2021
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