BHW Solicitors Avis 

43
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The experience was amazing from the very first call. I had to switch from a different solicitors so I was apprehensive. This was short lived as from the very first call the service was outstanding, ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service from the initial quoting stage, the team ensured our calls and questions were always answered and kept us updated throughout the process. Komal had explained the full process... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The firm was instructed to register a restriction on a residential property urgently three months ago. But over two months later, it was still pending. We had to move our instruction to another firm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Bwh Solicitors’ services twice and, should I need to, I will certainly use them again. I would like to express my particular appreciation to Paige, who is fully committed, dedicated and me... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(43)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The experience was amazing from the…

The experience was amazing from the very first call. I had to switch from a different solicitors so I was apprehensive. This was short lived as from the very first call the service was outstanding, everyone I spoke to was fantastic and couldn't do more to help. As a first time buyer I would strongly recommend

24 juillet 2026
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Réponse de BHW Solicitors

Thank you for taking the time to leave such a wonderful review. Buying your first home is a significant milestone, and we're pleased our team could support you throughout the process. Thank you for your recommendation, and we wish you all the very best in your new home.

Noté 5 sur 5 étoiles

First Time Buyer

Amazing customer service from the initial quoting stage, the team ensured our calls and questions were always answered and kept us updated throughout the process. Komal had explained the full process to us and guided us through it all with ease. Komal, Hanan and the whole the whole team at BHW have been great and we cannot recommend them enough!

5 juin 2026
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Réponse de BHW Solicitors

Thank you for your wonderful feedback. We’re so pleased to hear that you had a positive experience from the very start and felt well supported throughout the process.
We really appreciate your recommendation and thank you for taking the time to share your experience.

Noté 1 sur 5 étoiles

Avoid at all costs

As a mortgage adviser of many years, I dealt with hundreds of solicitors - some good, some bad. However, my experience with BHW was easily the worst, resulting in an 88-year-old lady with very little money, and surviving on a tiny pension, losing close to £1,000.

My mother had to go into full-time care and I was selling her property on her behalf to enable her to pay for the care she needed. The selling agent suggested I use BHW solicitors as they had a relationship with them and so things would progress more quickly. I foolishly accepted this for convenience and to get the sale completed as quickly as possible. In my work I had only ever recommended solicitors to my clients who offered a no sale no fee service, and had assumed that BHW operated under the same process. However, very early on in the process, the buyers of my mum’s home unfortunately lost their buyer due to ill health, causing a break in the chain. Even though our buyers still desperately wanted to continue with the purchase, BHW immediately (the very same day) sent an extortionate bill for an aborted case. This was very early on in the process, so very little had been done at that point, yet BHW sent an invoice for almost £1,000, which was shocking. I could understand them making a fair charge if that is their policy, but the size of the bill was extreme to say the least and, in my opinion, totally unfair and unjustifiable. They would not even allow any of this cost to be used towards the total fee for any new buyer, despite the fact that the information they had collected regarding the property could easily be transferred to a case for any alternative buyer. They were rude, arrogant and dismissive, and insisted that the full fee must be paid again when a new buyer was found. To make matters worse, BHW then aggressively chased for the money to be paid, despite the fact that there remained a possibility that the buyers might still proceed with the purchase. It all smacked of greed and desperation on the part of BHW. I had no choice but to find an alternative solicitor at this point.

Breaks in the house buying chain are very common, which is always frustrating and, in some cases, heart-breaking. To then be stung with a huge bill by your solicitor to add to your misery is outrageous, especially when there are lots of solicitors who offer no sale/purchase no fee. If you are thinking of using BHW, be very aware that, should your chain break down for any reason, on top of the stress and disappointment you will experience, BHW will punish you further with an extortionate fee to pay. Unless you can afford to lose large sums of money if anything changes in your property sale or purchase, think very carefully before using BHW solicitors.
I quickly found a new buyer for my mum’s house and found a really good alternative solicitor to take over the case. The new solicitors total charge was a fraction of the cost that BHW charged for the incomplete case, and were everything that BHW were not. They were very efficient, could be contacted at all times and offered a no sale no fee arrangement to give peace of mind should anything happen with the buyer, or anybody else further down the chain. It was always impossible to speak to the solicitor dealing with the case at BHW, which was very frustrating. Ironically, the new buyers used BHW to do their conveyancing for the purchase who then, annoyingly, even managed to create more problems for us by causing a delay in the planned exchange and completion dates, asking for documents at the very last moment that it should have been clear they were going to need right from the start and, therefore, could have requested much earlier. Overall, I was very unimpressed with BHW, who could not care less for their clients. They have no interest in customer service; only how much they can get from them.
Using BHW proved to be an expensive mistake, and I would urge anyone thinking of using them to find another solicitor – any solicitor (preferably one who offers no sale no fee), But whichever one you choose, avoid BHW at all costs.

23 avril 2026
Avis spontané
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Réponse de BHW Solicitors

Thank you for taking the time to share your experience. We are sorry to hear that you were disappointed with the service you received during what was clearly a very difficult and emotional time for both you and your mother.

While we fully respect your right to express your views, we would like to provide some additional context. As with many professional services, fees are based on the work undertaken, even where a transaction does not ultimately proceed. We appreciate that this may not have aligned with your expectations, but our charging arrangements are explained at the outset of every matter.

We are also disappointed to read the characterisation of our team as rude or dismissive. We strive to treat all clients with professionalism, courtesy and respect, and this is not feedback that reflects the standards we set for ourselves. Equally, we recognise that conversations regarding costs can be challenging, particularly when a transaction unexpectedly falls through.

Conveyancing transactions can be complex and unpredictable, and unfortunately matters outside the control of any party can cause chains to collapse. Where this happens, a significant amount of legal work may already have been undertaken behind the scenes, even at what can appear to be an early stage in the process.

Because of our duties of confidentiality we are unable to comment publicly on specific details or provide our perspective on the events described. However, we pride ourselves on our integrity and commitment to client service, and any fees charged are always reflective of the work undertaken.

We are genuinely sorry that your experience did not meet your expectations and wish you and your mother all the very best for the future.

Noté 5 sur 5 étoiles

I had a very positive experience with…

I had a very positive experience with Laura and her team at BHW solicitors during my home purchase. They were extremely professional, efficient, and responsive throughout the entire process. Everything was handled promptly, and they kept me well-informed at every stage, which made what can often be a stressful experience feel much more manageable. Their attention to detail and clear communication really stood out. I would highly recommend their services to anyone looking for a smooth and reliable home buying process.

24 avril 2026
Avis spontané
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Réponse de BHW Solicitors

Thank you for your kind review. We’re delighted to hear that Laura and her team were able to support you so effectively throughout your home purchase and keep you well informed at every stage. We really appreciate your recommendation and are pleased we could help make the process as smooth as possible.

Noté 5 sur 5 étoiles

I have used Bwh Solicitors’ services…

I have used Bwh Solicitors’ services twice and, should I need to, I will certainly use them again. I would like to express my particular appreciation to Paige, who is fully committed, dedicated and meticulous. She is also straightforward and very friendly. I wholeheartedly recommend working with them. Thank you

26 mars 2026
Avis spontané
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Réponse de BHW Solicitors

Thank you for your kind review and for choosing BHW Solicitors again. We’re delighted to hear about your positive experience and your particular praise for Paige – we’ll be sure to pass this on to her. Thank you for your recommendation, it’s very much appreciated.

Noté 5 sur 5 étoiles

Best Legal Firm

Best Legal Firm , extremely professional, have used them on many transactions , dont hesistate

10 mars 2026
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Réponse de BHW Solicitors

Thank you for your kind feedback. We’re pleased to hear you’ve had such positive experiences with us and really appreciate your continued trust and recommendation.

Noté 5 sur 5 étoiles

Courteous and professional

Courteous and professional

1 septembre 2025
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Réponse de BHW Solicitors

Thank you for your kind words! We’re glad to hear you found our service courteous and professional. We appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Professional, Efficient & Knowledgeable

We are a company that use BHW for the majority of our conveyancing and couldn't be more pleased with the service received. If you are looking for reliable, trustworthy conveyancing BHW Developments should be at the top of your list.

13 février 2026
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Réponse de BHW Solicitors

Thank you for taking the time to share this wonderful review. Your trust means a great deal to us, and our Residential Development team will be delighted to hear your feedback. We truly appreciate your support and look forward to continuing our work together in the future.

Noté 5 sur 5 étoiles

From beginning to end - first class

Right from the start Reno and Paige had my back and were available to advise give info and reassure and get things done. But none of it felt overwhelming it was so easy because they took all the load and were efficient and skilled at their job

8 janvier 2026
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Réponse de BHW Solicitors

Thank you so much for your kind words! We’re delighted to hear that Reno and Paige provided a first-class experience and made the process smooth and stress-free for you. Your feedback means a lot to us.

Noté 5 sur 5 étoiles

Paige from BHW is truly professional and amazing

BHW are truly professional and amazing, communication was superb. Our main contact was Paige we is on the ball the other side and kept us in the loop all the time!

Thank you !

2 décembre 2025
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Réponse de BHW Solicitors

Thank you for your fantastic feedback! We’re thrilled to hear Paige kept everything on track and ensured you were always in the loop. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

Excellent service

Very professional team and I would recommend BHW over and over!

3 novembre 2025
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Réponse de BHW Solicitors

Thank you for your wonderful feedback! We’re thrilled to hear you’d recommend BHW and that our team’s professionalism stood out.

Noté 4 sur 5 étoiles

FL32

I would of given a 5 star but near the beginning I was moved to another person/team But that was to my advantage as I was assigned with Kimberly.. she was Absolutely brilliant very patient kind and was very knowledgeable. Thankyou Kimberly x

1 septembre 2025
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Réponse de BHW Solicitors

Thank you for your review and feedback! We’re so pleased to hear that Kimberly provided such brilliant, patient, and knowledgeable support. While we always aim to keep the same team on a client’s file, occasionally changes are unavoidable but we’re glad you felt this worked to your advantage. Thank you for choosing BHW.

Noté 5 sur 5 étoiles

Great service

I used BHW Conveyancing for my Joint Borrower Sole Proprietor mortgage and was helped by Paige and the team — she was brilliant! Super helpful, professional, and always quick to reply to any of the many questions I had. I’d heard horror stories about other firms, but I honestly can’t fault BHW — their communication and efficiency made everything so much easier. Well worth paying a little more for the excellent service they provide. Would definitely recommend & use again in the future if neeeed 🙂

10 octobre 2025
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Réponse de BHW Solicitors

Thank you for your amazing feedback! We’re delighted to hear Paige and the team made your transaction smooth and stress-free. Clear communication and efficiency are what we strive for, so it’s great to know we delivered. Your recommendation means a lot to us, and we’ll be here whenever you need us again!

Noté 5 sur 5 étoiles

First time using Bhw solicitors for…

First time using Bhw solicitors for buying a property at auction,and from beginning to end they were very helpful and thorough,I can’t recommend them enough, Thank You

19 août 2025
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Réponse de BHW Solicitors

Thank you for choosing BHW to assist with your auction property purchase. We're delighted to receive your fantastic review and recommendation. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

BHW were professional

BHW were professional, efficient and understanding when handling our transaction. We are incredibly grateful for all of their hard work and would highly recommend their conveyancing services.

5 septembre 2025
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Réponse de BHW Solicitors

Thank you for your kind words and recommendation! We’re grateful for the opportunity to assist with your transaction and wish you all the best in your new home!

Noté 5 sur 5 étoiles

I would highly recommend BHW…

I would highly recommend BHW solicitors. Kim Marshall was so lovely and helpful as well as her team and I would use them again as you pay for what you get. I am really happy with Kimberly.

10 octobre 2025
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Réponse de BHW Solicitors

Thank you for your wonderful review! We’re delighted to hear that Kim and the team provided such helpful and friendly service. Your recommendation means a lot to us, and we’re thrilled you’re happy with the support you received. We look forward to assisting you again whenever you need us!

Noté 5 sur 5 étoiles

Staff are super friendly and helpful…

Staff are super friendly and helpful throughout the whole transaction! Made moving easy!

10 octobre 2025
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Réponse de BHW Solicitors

Thank you for your lovely feedback! We’re so pleased to hear our team made the process easy and stress-free for you. Wishing you all the best in your new home!

Noté 5 sur 5 étoiles

Great empolyment solicitor - highly recommend

Once I'd spoken to my solicitor I immediately felt supported with my workplace issues. I was really impressed with how quickly there was an understanding of hierachy and process within my job role and instant support o for the problems I was facing. All communication was responded to very quickly which also helped to reduced some of my worry and stress. Thank you so much

7 octobre 2025
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Réponse de BHW Solicitors

Thank you for your kind words and recommendation. It's great to hear that you felt supported and understood throughout your employment matter, and that our quick communication helped ease your concerns. We're always here if you need further assistance.

Noté 5 sur 5 étoiles

Friendly staff from beginning to end

Friendly staff from beginning to end very helpful would recommend to everyone,very quick at sorting your legal issues ,I cannot recommend them enough.

25 septembre 2025
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Réponse de BHW Solicitors

Thank you for your wonderful feedback! We're so pleased to hear that our team was helpful and responsive throughout your experience. Your recommendation means a lot to us, and we're always here to assist with any future legal matters.

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