I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
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Lisez les avis des autres
The website showed the products in detail and ordering was straightforward. Our item was delivered on time and with email updates and once received is exactly as described, so a perfect experience fro... Voir plus
L'entreprise a répondu
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Voir plus
L'entreprise a répondu
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Magasin d'articles de course à pied
- Magasin de chaussures
- Magasin de matériel de camping
- Magasin de sacs et de valises
- Magasin de vêtements de sport (activewear)
À propos de Blacks - Bristol
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
71 The Horsefair, Broadmead, BS1 3JP, Bristol, Royaume-Uni
- 01172 448566
5,0
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Small backpack
I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
9 janvier 2025
Avis spontané
Good selection of outdoor shoes at good priced with great customer service
I bought some outdoor shoes from Blacks. They had a good selection of shoes in stock and the sale prices were very reasonable. Ollie was happy to go back and forth bringing me different shoes and sizes. In these days of generally poor customer service, I was pleased to find great customer service at Blacks. It made the shopping experience more pleasurable and I will definitely go there again.
8 janvier 2025
Avis spontané
Large ruck sack very good price.
I discovered a very reasonably priced and sized ruck sack, was just what I needed for shopping. Was fit for purpose. Sue answered all my questions in detail, suggesting a ruck sack liner as an additional.
23 décembre 2024
Avis spontané
Great customer service, good current sale on
Buying walking boots in the sale. Very warm, relaxed and efficient service from Molly.
2 janvier 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fantastic customer service
Fantastic customer service, good product knowledge, great selection of goods & good pricing. Molly and the team were so helpful.
1 janvier 2025
Avis spontané
Réponse de Blacks - Bristol
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Josh from the Bristol branch
Josh from the Bristol branch was spot on .. friendly and very informative..
A pleasure to talk to ..
Thanks josh
1 janvier 2025
Avis spontané
Réponse de Blacks - Bristol
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Hiking boots help (Bristol Store)
Ollie was very helpful and knowledgeable when I was in buying a pair of hiking boots. Thank you!
28 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Served by sue 5🌟
Served by sue, very helpful and even assisted with an exchange for a different size, great store complimented by the great team at blacks 👍
27 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Réponse de Blacks - Bristol
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Excellent experience at Blacks
Salesperson Sue at Bristol was very good- infinitely patient and found appropriate ly fitting items. The shop was well- stocked and items easy to find. Well pleased.
27 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Great service
24 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
We had a great experience in Blacks…
We had a great experience in Blacks broadmead choosing a rucksack for our son. Ollie was very helpful and knowledgeable which made everything so much easier.
Would definitely recommend.
21 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Ollie was super helpful
Ollie was super helpful, helped us get the best value and was a delight to chat to.
15 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Well done!
Sue was extremely helpful, knowledgeable and courteous. Thank you.
20 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Excellent service and assistance…
Excellent service and assistance received from Ollie when buying new walking shoes and cycling gloves. Very knowledgeable and friendly.
13 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great store
Great service and knowledge from Ollie, definitely would recommend the staff and service from this store. Many thanks.
19 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
James was really helpful.
James was really helpful.
I’ve been looking for a puffer jacket for a while and James sorted me out with a lovely mountain equipment one - great knowledge and service thank you
19 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Thanks to James’ incredible assistance
Thanks to James’ incredible assistance, I finally bought the items I’d been putting off. Perfect service and an amazing selection to choose from!
17 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
James was super helpful
James was super helpful! In and out the shop with what I needed in 2 mins. Quality service. Thank you!
19 décembre 2024
Avis spontané
Réponse de Blacks - Bristol
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
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