I ordered an arrangement on 03 Aug , I know they said it would be delivered end of month. Later got email to say delayed, would be about Sept. , email saying despatched on 18 sep. to courier Evri, t... Voir plus
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Yesterday I ordered an arrangement costing £45. I applied the 10% discount code and saw clearly that including delivery of £4.50 the cost would be £45. I entered card details etc. to complete the t... Voir plus
Delivery quick and efficient, but artificial berry stems ordered were rather loose in the box and a couple of dozen berries had come off the stems. Not quite the quality of previous berry stems as th... Voir plus
L'entreprise a répondu
Beautiful and life like flowers - 2 hydrangea and one apple blossom - intricately made and appeared exactly as in the catalogue Add and elegance and warmth to the bedroom Also liked the shell balls... Voir plus
À propos de l'entreprise
- Magasin de fleurs séchées
- aussi dans
- Boutique de cadeaux
- Magasin d'ameublement et de décoration
- Magasin de design et de décor intérieur
- Marché aux fleurs
Écrit par l'entreprise
Bloom is the country's leading faux flower florist. Our stunning flowers and plants are beautifully designed, painstakingly made and amazingly realistic: a million miles from the mass-produced versions that are generally available. Flowers enliven and transform your interior - lifting the mood and creating an atmosphere that is warm, natural and inviting. Our Blooms will look their best during each season throughout the year. Faux botanicals so realistic, even the bees are fooled!
Coordonnées de contact
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, Royaume-Uni
- 0344 482 6040
- customerservices@bloom.uk.com
- www.bloom.uk.com
2,9
Moyen
4 k avis
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Good quality excellent service
Very good and efficient service. The arrangement is bigger than I thought it would be but that is my fault for not taking better note of the description - I like it anyway.
9 mars 2023
Very realistic.
The flowers are beautiful. Really realistic.well worth the money. Very pleased.
2 mars 2023
I ordered 2 Items on the 25th FEbruary…
I ordered 2 Items on the 25th FEbruary - both stated they were in stock at that time. 1 item received on the 6th March - a day later than I needed it for, so that was disappointing, and although the packaging had a fragile label on it the package was damaged so had been through the mill. The item inside was not to your usual standard and there was loose flowers in the box and the moss was not substantial enough
With regard to the second item I had to contact Customer Services on the 8th March to query delivery only to be told that the item had been cancelled and a refund given. I was not advised of this previously. Very disappointed in the overall standard of Blooms.
Anne Davies.
6 mars 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry for the issues you have had with this order.
We do work hard to have our orders dispatched and delivered within the expected time frame, we are sorry to hear this arrived too late.
In regards to the other item, there should have been an email sent to advise that the item was cancelled, we will have our system looked into to ensure that this is working correctly so we can keep our customer as up to date as we can.
We appreciate all your feedback and comments, and we will have this looked into.
I sincerely apologise for any frustration or disappointment caused.
Kind regards,
Chloe
The flowers were as described
The flowers were as described and arrived quickly and safely, well packed. I am delighted with them, thank you.
7 mars 2023
Excellent
Excellent. I am so pleased with my arrangements. They make the room.look so elegant.
7 mars 2023
Excellent quality
Excellent quality, ideal present for a Ruby anniversary present which it was bought for and not disappointed upon receipt. Exactly as pictured, prompt delivery.
7 mars 2023
Three pretty pieces I had kept my eye…
Three pretty pieces I had kept my eye on were for sale at 50% off. Arrived on time express delivery and beautifully packed. Left in safe place as requested.
7 mars 2023
Fake looking fakes
Fake looking fakes
Took a while to turn up. Had to pay for delivery. Promised discount but it was a generic "always on sale" discount. Plants look rubbish. If you're expecting realistic, don't buy the stuff I bought.
6 mars 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that you are not happy with your order.
Having checked, I can confirm that you received the correct discount for your offer code, and that the order was dispatched within the expected timeframe.
We appreciate all feedback from our customers as it helps us to continually improve both the service and products offered, so we will have this passed to our relevant team.
Should you want to arrange a return and need any assistance, please let us know and we will be happy to help.
I apologise for any disappointment caused.
Kind regards,
Chloe
Beautiful, realistic looking silk flowers!
Love these beautiful, realistic looking silk flowers. Everyone comments on them and are astounded when I tell them they arent the real thing! I have used some in my paintings when fresh flowers are unavailable.
6 mars 2023
This pink rose posy was sent to a friend for her birthday, delighted with it.
This pink rose posy was sent to a friend for her birthday on 1st March, hence the delay in the rating as I wanted to make sure it arrived safely. The recipient was delighted with it.
10 février 2023
Beautiful Lily Arrangement …
Really delighted with these Lilies absolutely stunning.
Thank you bloom
3 mars 2023
great quality ,delivery as stated
love the products I ordered. they look very realistic. packaged well so no fear of product getting damaged and delivered to me when estimated
4 mars 2023
Disappointed customer! I was sent 2 very small stems having…
I was sent 2 very small stems having ordered them on a 2 for 3 offer I ordered 6 stems and frankly they are very disappointing and I cannot recommend Blooms.
3 mars 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that you did not receive 3 stems as expected.
Having checked, I can see this is because only 2 stems were added to the basket, to take advantage of the 3 for 2 offer you need to add 3 stems to the basket and it puts one through free of charge.
We have arranged for a stem to be sent to you free of charge and have emailed you with further information.
Should you have any issues with an order in the future, if you are able to contact our Customer Services team and we will be happy to help.
I apologise for any frustration caused.
Kind regards,
Chloe
Excellent service and quality of…
Excellent service and quality of products.
Blooms faux plants are wonderful, I have bought so many varieties over the years. This bamboo is going in my living room for a splash of green by the window!
4 mars 2023
Beautiful flowers
They truly are beautiful but I will need to be careful as they’re quite a slim vase… I hope they will not fall over and smash the vase!
3 mars 2023
Stems are well made
Stems are well made, and look really realistic. Not like other old type plastic ones, that I hate. Worth paying more for these.
3 mars 2023
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