I ordered an arrangement on 03 Aug , I know they said it would be delivered end of month. Later got email to say delayed, would be about Sept. , email saying despatched on 18 sep. to courier Evri, t... Voir plus
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Yesterday I ordered an arrangement costing £45. I applied the 10% discount code and saw clearly that including delivery of £4.50 the cost would be £45. I entered card details etc. to complete the t... Voir plus
Delivery quick and efficient, but artificial berry stems ordered were rather loose in the box and a couple of dozen berries had come off the stems. Not quite the quality of previous berry stems as th... Voir plus
L'entreprise a répondu
Beautiful and life like flowers - 2 hydrangea and one apple blossom - intricately made and appeared exactly as in the catalogue Add and elegance and warmth to the bedroom Also liked the shell balls... Voir plus
À propos de l'entreprise
- Magasin de fleurs séchées
- aussi dans
- Boutique de cadeaux
- Magasin d'ameublement et de décoration
- Magasin de design et de décor intérieur
- Marché aux fleurs
Écrit par l'entreprise
Bloom is the country's leading faux flower florist. Our stunning flowers and plants are beautifully designed, painstakingly made and amazingly realistic: a million miles from the mass-produced versions that are generally available. Flowers enliven and transform your interior - lifting the mood and creating an atmosphere that is warm, natural and inviting. Our Blooms will look their best during each season throughout the year. Faux botanicals so realistic, even the bees are fooled!
Coordonnées de contact
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, Royaume-Uni
- 0344 482 6040
- customerservices@bloom.uk.com
- www.bloom.uk.com
2,9
Moyen
4 k avis
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N'a pas répondu aux avis négatifs
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Items arrived well packed and as…
Items arrived well packed and as described and on time
19 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that this was not to the expected quality.
We appreciate your feedback and will have this passed to our relevant team.
Should you want to return this and need any assistance, please do contact our Customer Services team and we will be happy to help.
I apologise for any disappointment caused.
Kind regards,
Chloe
Peonies
As usual the flowers are excellent value for money. Packaged very well so travelled perfectly. And very very quickly.
11 janvier 2023
Lovely lighted tree and cheering us…
Lovely lighted tree and cheering us up....
Very well made!
16 janvier 2023
Packaging was disappointing, although item was ok
The item I ordered came when expected but was badly packed in the box, movement of goods inside made holes in the box it was packed in, although luckily nothing was damaged and I loved the metal tree I ordered.
12 janvier 2023
I really love this
I really love this, it’s very pretty. I thought it was unusual as I’ve never seen anything quite like this. I have tweaked & dressed it out a bit as the stems are bendy. I have a lot of natural plants too & my husband thought this was real!
Excellent service from BLOOM
11 janvier 2023
Beautiful and realistic
Arrived on time. Gorgeous colours and high quality blooms. Sets off the whole room
19 janvier 2023
As usual great quality and colours
19 janvier 2023
Delightful silk flowers .An ideal set…
Delightful silk flowers .An ideal set of small gifts .
19 janvier 2023
I got what I ordered in good time
I got what I ordered in good time. I am pleased with both arrangements.
10 janvier 2023
Quick delivery and a beautiful plant in…
Quick delivery and a beautiful plant in great packaging
14 janvier 2023
Good customer service from Bloom
Good customer service from Bloom, it is just the courier that looses orders then it costs the supplier to replace it which they did.
19 décembre 2022
The flowers were beautiful
The flowers were beautiful, so lifelike my husband thought they were real
18 janvier 2023
Problem Resolved
Whilst the initial delivery had a problem with a missing Rose which was integral to the Garland their response to getting this right was commendable, a new garland was despatched the same day, they also checked prior to despatch that the garland did have the Rose fitted accordingly
17 janvier 2023
Easy to order with a good selection of…
Easy to order with a good selection of flowers.
16 janvier 2023
All's well that ends well
Very impressed with the quality of the 4 ft potted grass that I purchased but dreadfully unimpressed with the awful c0ckups made by the courier Evri / Hermes...
This equals a middling experience.
16 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
We are pleased that you have now received your order and are happy with the quality.
The problem with Evri had been raised to our Courier Manager and is being internally investigated.
I apologise for any frustration caused.
Kind regards,
Chloe
Gorgeous vase but diffuser is flimsy to use.
This was a bit disappointing as the diffuser stopped working after the 1st time and then few days later started up again. There is black flaking appearing from inside of the vase when you lift it. I contacted customer service to report the faulty item and received a standard generic email about refunds and returns which is highly disappointing. There were no specific instructions about what they will do in relation to a faulty product. So not happy on both accounts!
9 janvier 2023
Réponse de BLOOM - Faux Flowers and Plants
Thank you for your review.
I am sorry that your product is faulty.
Having checked, I can see that we did respond to your email with instructions on how to return your parcel on 09/01/2023. These are the instructions to return any parcel, we request that you note on the returns paperwork the reason for the return and this is where you can note it is faulty.
Please do contact us if you did not receive this email, and we can re send this to you.
I apologise for any frustration caused.
Kind regards,
Chloe
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