BLOOM - Faux Flowers and Plants Avis 

3 810
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered an arrangement on 03 Aug , I know they said it would be delivered end of month. Later got email to say delayed, would be about Sept. , email saying despatched on 18 sep. to courier Evri, t... Voir plus

Noté 2 sur 5 étoiles

Yesterday I ordered an arrangement costing £45. I applied the 10% discount code and saw clearly that including delivery of £4.50 the cost would be £45. I entered card details etc. to complete the t... Voir plus

Noté 3 sur 5 étoiles

Delivery quick and efficient, but artificial berry stems ordered were rather loose in the box and a couple of dozen berries had come off the stems. Not quite the quality of previous berry stems as th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful and life like flowers - 2 hydrangea and one apple blossom - intricately made and appeared exactly as in the catalogue Add and elegance and warmth to the bedroom Also liked the shell balls... Voir plus

À propos de l'entreprise

  1. Magasin de fleurs séchées
  2. aussi dans
  3. Boutique de cadeaux
  4. Magasin d'ameublement et de décoration
  5. Magasin de design et de décor intérieur
  6. Marché aux fleurs

Écrit par l'entreprise

Bloom is the country's leading faux flower florist. Our stunning flowers and plants are beautifully designed, painstakingly made and amazingly realistic: a million miles from the mass-produced versions that are generally available. Flowers enliven and transform your interior - lifting the mood and creating an atmosphere that is warm, natural and inviting. Our Blooms will look their best during each season throughout the year. Faux botanicals so realistic, even the bees are fooled!


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(3 810)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful

Beautiful, realistic flowers. A quality product, very well presented and packaged, and delivered promptly.

1 février 2023
Noté 1 sur 5 étoiles

Product arrived smashed to pieces

Product arrived smashed to pieces. Although package had 'fragile' tape on it, was poorly packaged inside.

6 janvier 2023
Logo de BLOOM - Faux Flowers and Plants

Réponse de BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry that your order arrived damaged.

We do try our best to package our items as securely as we can to prevent damage during transit, so we will have this passed to our relevant team to be looked into to help ensure this should not happen again.

I have contacted you to see how we can best resolve this.

I apologise for any disappointment caused.

Kind regards,

Chloe

Noté 5 sur 5 étoiles

Jug/vase arrived this morning --perfect

Jug/vase arrived this morning. Just as i expected, lovely jug i intend to place in my bathroom, 1. for the look of it (to replace a rather tatty looking tupperware jug i've had for nigh on 50 years; and 2. to rinse my long hair with when i'm sitting in the bath.

31 janvier 2023
Noté 1 sur 5 étoiles

No future orders till delivery firm changed.

My order was processed on January 6th. I was told it was with Evri and that was the last I heard until I complained! I was then given a weekend's notice by Bloom, NOT Evri, and it kick started the delivery which came today on January 30th. I will not be ordering in future from Bloom or any Scotts of Stow companies with out first phoning and asking if they have a new delivery firm.

30 janvier 2023
Logo de BLOOM - Faux Flowers and Plants

Réponse de BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry for the troubles you had with your order.

Having checked, I can see that when you contacted us about your order, we unfortunately had to class it as lost and re ordered it for you, I am pleased that this was delivered quickly for you.

We have used the same courier for some years now, Hermes re branded and changed to Evri.

I apologise for any frustration or disappointment caused.

Kind regards,

Chloe

Noté 4 sur 5 étoiles

Delivery very prompt ( as expected as I…

Delivery very prompt ( as expected as I had paid extra for express delivery) and products very good quality- so no complaints with Bloom as such - but delivery was left in full view of road and courier was back to his car before I got to the door, even though I was expecting him and was in. We have had spate in this area of photos of delivery being sent but parcel not there when people got home. - so delivery very vulnerable if people out or delayed in taking indoors. Please mention to delivery couriers to put parcels out of sight, or leave with neighbour and leave a note through door saying who and where left. Thank you!

28 janvier 2023
Noté 5 sur 5 étoiles

Beautiful vase

Beautiful vase. My flowers look so beautiful in the vase. All my friends have commented how good it looks. Fast delivery although I thought the postage was a bit expensive.

15 janvier 2023
Noté 3 sur 5 étoiles

My first order got lost in transit and…

My first order got lost in transit and nobody emailed to tell me. After paying £6.98 you would have thought i should arrive quickly.
I re ordered, if I hadn't I would still be waiting!!!
My next order came within a few days

3 janvier 2023
Logo de BLOOM - Faux Flowers and Plants

Réponse de BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry that your original order got lost in transit.

As we use a courier, Evri, to deliver parcels we do not receive updates ourselves, so we provide tracking details to our customers so that if anything should go wrong during transit, our customers can contact us to investigate.

We are pleased that we were able to get the replacement with you in the expected timeframe.

Your comments and feedback are appreciated and we will have this passed along.

I apologise for any disappointment caused.

Kind regards,

Chloe

Noté 5 sur 5 étoiles

Lifelike

Every item I have ordered has been well packaged, arrived quickly and look really lifelike and beautiful.

26 janvier 2023
Noté 1 sur 5 étoiles

Initial order 'lost intransit'

Initial order 'lost intransit'. Replacement order omitted delivery address so plant came to me with all the problems of returning or organising delivery to the right address. Service also really slow - item ordered and acknowledged on 12 December. Non delivery of initial order acknowledged on 9 January. Short opening hours for customer service also poor.

12 décembre 2022
Logo de BLOOM - Faux Flowers and Plants

Réponse de BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry for the troubles you had with this order.

We did dispatch this within the expected timeframe, unfortunately due to the Royal Mail strikes more people than usual chose to use couriers, so Evri had much more parcels than expected, this did cause delays in arranging deliveries.

Your feedback and comments will be passed along to our relevant department, to help ensure something like this should not happen again.

I sincerely apologise for any frustration or disappointment caused.

Kind regards,

Chloe

Noté 4 sur 5 étoiles

Helpful assistant but disappointing produc

Very very helpful assistant at then end of the phone when I struggled with online ordering. I ordered Christmas stems/berried but disappointed as they were too plastic and artificial - not the usual natural looking Bloom quality

22 janvier 2023
Noté 5 sur 5 étoiles

Really beautiful

Stunning flowers that have taken my flower arrangement to the next level. Seriously superb quality for imitation flowers. The feel and colour of the flower head is super realistic and so is the stem and leaf on each which quite often can be the let down. Looks just like picture and it’s a really good size flower, 10/10.

15 janvier 2023

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