A special thank you to a certain employee at brimsdown BOC Gases store. I had an issue needed advice and equipment this guy was above helpful and brutally honest. Sold me exactly what I needed to com... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me... Voir plus
L'entreprise a répondu
Hello there. I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment. Its the customer facing foot soldiers that make all the difference..and my... Voir plus
L'entreprise a répondu
Absolutely shocking company, Took a dive cylinder back after renting for 3-4 years never having it refilled and in this time and every monthly dd paid. Rung and cancelled and colleague said nothing wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de gaz industriels
- Compagnie gazière
- Fournisseur de bouteilles de gaz
- Fournisseur d'hélium
- Fournisseur de gaz pour le soudage
À propos de BOC Gases
Écrit par l'entreprise
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreCoordonnées de contact
Forge, 43 Church Street West, GU21 6HT, Woking, Royaume-Uni
- feedbackteam@boc.com
- www.boconline.co.uk
3,7
Moyen
567 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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happy and friendly
9 juin 2025
Réponse de BOC Gases
Good morning Phil,
I'm pleased you had such a positive experience and took the time to leave feedback, it is appreciated.
Best Regards
Colin
BOC Customer Services
Friendly service always a smile
Friendly service always a smile
Our delivery guy’s the best
14 mai 2025
Réponse de BOC Gases
Many thanks for the great feedback, it is greatly appreciated and I'm pleased you have such a positive experience.
Best Regards
Colin
BOC Customer Services
Friendly Service
Welcoming, friendly and knowledgeable about my requests and full information given over my enquiry, superb fast service from all sides and a great company to deal with.
29 mai 2025
Réponse de BOC Gases
Good morning Mr Burton,
I am pleased to hear you had such a positive experience. Many thanks for taking the time to leave feedback, your comments are much appreciated.
Best Regards
Colin
BOC Customer Services
Réponse de BOC Gases
Many thanks for taking the time to leave feedback, I'm pleased your experience was a positive one.
Thanks again
BOC Customer Services
Keep sneaking in hidden costs
Keep sneaking in hidden costs, previously owed £75 on a few paper invoice charges, now have sneaked in £27 per delivery to our small bar.
20 mai 2025
Avis spontané
Réponse de BOC Gases
Good afternoon Harold,
many thanks for taking the time to leave your comments; they are appreciated and it is good to hear you had a positive experience.
Best Regards
Colin
BOC Customer Services
Réponse de BOC Gases
Hi Andrew, thanks for the positive feedback. Your comments are greatly appreciated.
Colin
BOC Customer Services
No hassle to order on website
No hassle to order on website, bottles delivered next day, great communication throughout.
15 mai 2025
Réponse de BOC Gases
Good afternoon Andy, many thanks fior your feedback. I am pleased to hear you had such a positive experience.
Colin
BOC Customer Services
good delivery staff.
19 mai 2025
Réponse de BOC Gases
Good afternoon Martin. Many thanks for taking the time to leave your feedback, it is greatly appreciated.
Colin
BOC Customer Services
Exceptional Service
Ordering and delivery mostly seamless. For particular reasons I prefer to phone an order through and speak to someone rather than go via the web site. This has become more protracted as BOC moves towards web orientated communications.
7 mai 2025
Réponse de BOC Gases
Good Afternoon Neil,
Thank you for your positive feedback. Your time and effort in doing this is appreciated.
Kind Regards,
Lisa.
BOC Customer Service Team.
Réponse de BOC Gases
Good morning Kenneth, thank you for taking the time to leave feedback. I'm happy your experience was a positive one.
Best Regards
Colin
BOC Customer Services
Very Fast Delivery and Easy ordering
10 mai 2025
Réponse de BOC Gases
Good Morning Mark,
Thank you for your lovely comment. We really appreciate the positive feedback.
Kind Regards,
Lisa
BOC Customer Service Team.
Réponse de BOC Gases
Good morning unhappy, I'm glad you are happy with the service from BOC and thank you for your comments.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good morning Dermot, many thanks for your positive comments. I'm glad you had such a positive experience with BOC. Your comments are appreciated.
Best Regards
BOC Customer Services
Service still very good perfect Quality…
Service still very good perfect Quality regards have a great day 😊
16 mai 2025
Réponse de BOC Gases
Good afternoon Wesson, many thanks for taking the time to leave such positive feedback, it really is greatly appreciated.
Best Regards
BOC customer Services
Excellent engineer, very professional
Great relationship with engineer, very informative, friendly and does a great job, very professional.
19 février 2025
Réponse de BOC Gases
Good afternoon Chris, thank you for your great comments. We really appreciate the positive feedback.
Best Regards
BOC Customer Services
always very easy and no problems
17 avril 2025
Réponse de BOC Gases
Good afternoon Martin,
Thank you for your positive feedback. Your time and effort in doing this is appreciated.
Kind Regards,
Lisa.
BOC Customer Service Team.
Réponse de BOC Gases
Good afternoon Lorraine, many thanks for your comments. I am please the experience was a positive one.
Best Regards
BOC Customer Services
After ordering what I needed I was told…
After ordering what I needed I was told the day and them had a message with the time frame the gas would be delivered. It then was delivered within the schedule and a very easy procedure to go through.
9 mai 2025
Réponse de BOC Gases
Good afternoon Alan, many thanks for your comments, I'm pleased you had such a positive experience.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Tristan, thank you for your positive feedback. Your time and effort in doing this is appreciated.
Best Regards
BOC Customer Services
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