A special thank you to a certain employee at brimsdown BOC Gases store. I had an issue needed advice and equipment this guy was above helpful and brutally honest. Sold me exactly what I needed to com... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me... Voir plus
L'entreprise a répondu
Absolutely shocking company, Took a dive cylinder back after renting for 3-4 years never having it refilled and in this time and every monthly dd paid. Rung and cancelled and colleague said nothing wa... Voir plus
Hello there. I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment. Its the customer facing foot soldiers that make all the difference..and my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de gaz industriels
- Compagnie gazière
- Fournisseur de bouteilles de gaz
- Fournisseur d'hélium
- Fournisseur de gaz pour le soudage
À propos de BOC Gases
Écrit par l'entreprise
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreCoordonnées de contact
Forge, 43 Church Street West, GU21 6HT, Woking, Royaume-Uni
- feedbackteam@boc.com
- www.boconline.co.uk
3,7
Moyen
566 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Réponse de BOC Gases
Morning Geoffrey, many thanks for taking the time to leave your feedback; your comments are appreciated.
Best Regards
BOC Customer Services
Colin From Pool , Redruth, Cornwall
Excellent Service always so so helpful and friendly , and always answers all my questions , nothing is to much trouble , goes above and beyond .
27 juillet 2025
Réponse de BOC Gases
Good morning Miranda, many thanks for your feedback; it is good to hear you had such a positive experience. Your comments are much appreciated.
Best Regards
BOC Customer Services
When I went to the supplier they were…
When I went to the supplier they were always helpful and and quick
11 juin 2025
Réponse de BOC Gases
Good morning,
many thanks for your feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
good service
28 juillet 2025
Réponse de BOC Gases
Good morning Paul, thank you for your comments. Telling us of your positive experience is very much appreciated.
Best Regards
BOC Customer Services
Easy ordering online
Easy ordering online , quick delivery dates when ordering always deliver on time
13 août 2025
Réponse de BOC Gases
Morning Julie, I'm happy to hear you had such a positive experience. Taking the time to leave your feedback is greatly appreciated.
Best Regards
BOC Customer Services
Smooth Delivery
8 août 2025
Réponse de BOC Gases
Many thanks for your feedback Jim, your comments are greatly appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear you had such a positive experience.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good Morning John,
Thank you for your review. We appreciate the comment you left and are delighted you are happy with our service.
Kind regards,
Lisa.
BOC Customer Service Team.
Michelle was very helpful and ensured I…
Michelle was very helpful and ensured I got decent prices
Really easy to set up account
31 juillet 2025
Réponse de BOC Gases
Good morning Lee,
Many thanks for your feedback. Your comments are appreciated and I am pleased to hear you had such a positive experience.
Kind Regards,
Lisa.
BOC Customer Service Team.
Always fast and reliable service
29 juillet 2025
Réponse de BOC Gases
Good Morning Pauline,
Thank you for taking the time to leave a review. I am delighted your experience was a positive one.
Kind regards,
Lisa.
BOC Customer Service Team.
1st timer
As someone new to BOC I can say my experience was 1st class.
Mark in the Exeter depot was knowledgeable and helpful, a go to sort of guy. Many thanks.
2 août 2025
Réponse de BOC Gases
Good morning Alan,
Lovely to hear you had such a positive experience. Your comments are greatly appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
To check helium is in stock before going which it has been the 3 times I’ve have been
Helpful staff
1 août 2025
Réponse de BOC Gases
Good morning Anne, many thanks for taking the time to leave feedback. Your comments are appreciated and I'm pleased to hear you had a positive experience.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good morning Adam, great to hear you had such a positive experience. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
Always friendly service from the Depot…
Always friendly service from the Depot in Leith Edinburgh, who are ready to give a hand at any time
4 août 2025
Réponse de BOC Gases
Many thanks for your feedback Alan. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
The problem I had was a mix up when…
The problem I had was a mix up when setting up my account but it got sorted after a couple of phone calls but it is working ok now so I am happy with BOC GAS now .
11 avril 2025
Réponse de BOC Gases
Good afternoon Alan, I'm glad to hear the initial issue has been addressed and is working correctly. I appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good morning and thank you for taking the time to leave your feedback. I am sorry to hear the service experienced fell below the standards expected. I can see that your query has already been logged and is with our queries team for investigation and resolution
Best Regards
BOC Customer Services
Lee at the BOC brimsdown was excellent
Lee at the BOC brimsdown was excellent, made the whole experience very easy! Thanks Lee!
25 juillet 2025
Réponse de BOC Gases
Good morning,
many thanks for leaving such positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Cameron, many thanks for your positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
First Order
After initial problems with login my overall experience was great and the individual I spoke with was very helpful and easy to deal with.
20 juillet 2025
Réponse de BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear your over all experience was a positive one after the initial issues had been resolved.
Best Regards
BOC Customer Services
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