What happened here?!?! I used bb.com monthly 6-7 years ago, came back to order some ON protein and noticed they’re promoting their own garbage brand? What happened to the variety and options? Corpo... Voir plus
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Lisez les avis des autres
Your company should considered itself blessed it has someone like "Mighty" Millie working for them. This is a person who could be anywhere doing anything she wants based on her personality and people... Voir plus
Ordered protein over 2 weeks and received no update. They have not shipped the package, they have no customer support phone number to reach out to, and the individual "Leah" who managed the emails, ne... Voir plus
I place an order only to get a message that it was rejected by "customs". After fighting with Bodybuilding.com reps who were ignoring all my emails, they finally refunded me ONLY the product cost, N... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Coordonnées de contact
Etats-Unis
- www.bodybuilding.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I recently moved and am living in a…
I recently moved and am living in a area with a weird address. I had shipping problems but Millie helped me out and hooked me up for compensation. These are good people.
Mighty Millie helped resolve a shipping…
Mighty Millie helped resolve a shipping issue I had and made the headache of dealing with the post office much easier. Thank you!
Great customer service
I had a problem with one of my orders and I got blessed with being helped by mighty Millie. She took care of me every step of the way and had very clear instructions. True elite customer service that’s rare these days. Couldn’t be more happy and this is why I’m loyal to bodybuilding.com.
I recently worked with Mighty Millie…
I recently worked with Mighty Millie with an order. She was very responsive and helpful. Bodybuilding.com continues to provide quality products and exceptional staff as they have for years. Thank you!
Bad company
Goods were never delivered and shipped back, impossible to get a refund.
Now I want to cancel a subscription and it's not visible on my account. Customer support doesn't respond.
Bodybuilding.com is Awesome!
Got an incredible deal on an ice shaker bottle! It shipped super fast and arrived in perfect condition. 100% Recommend!!!
Thank you bodybuilding.com! :)
Great customer service by Mighty Millie!
I had ordered a JYM Supplement Science Pro JYM Protein Powder (flavor: Tahitian Vanilla Bean) on May 13, when the site said it was in stock. On May 25, my order was still pending. I wrote to « Mighty Millie » of the BB.com Customer Service to explain the situation and that I was running short of protein. She told me to choose between the flavors still in stock on the site and sent me a FREE tube of Vanilla Peanut Butter Swirl flavor (which I love, by the way). I received the tube in only 2 days (and I'm in Canada) and I will received my original order when it will be in stock. Thank you Mighty Millie, amazing customer service!
Mighty Millie was AWESOME on how she…
Mighty Millie was AWESOME on how she was able to help me out and assist me with my order. Thank you so much!!
Provided great customer service…
Provided great customer service (Leah-leah) and products ordered were delivered on time and arrived as advertised.
#1 customer service with Bodybuilding.com
I contacted Bodybuilding.com with an issue I had regarding a recent purchase. In less than 24 hours a customer service rep (Millie) responded. She was very helpful, courteous, and professional. Immediately my issue was rectified beyond my expectation. This was the first time I use Bodybuilding.com, and I will say it will not be the last. This company and their representatives put the customer first, which in these days is hard to come by. Thank you, Millie, and BB.com for excellent customer service.
Glen D Cranston RI
Missing item
Short story. One item in my order got missed during shipping I promptly use costumer service and the service was A+
Fast email telling me about the the shipping of a new product, no charge. This is service less than 24hrs.
I appreciated that Bodybuilding.com and…
I appreciated that Bodybuilding.com and Mighty Millie showed integrity by taking responsibility for my late package. The refund was an easy process overall and I look forward to ordering more items from Bodybuilding.com. Sincerely, Steven.
Theives
Ordered 300+ dollars of product. Tracking code never worked. Submitted a ticket. Kept being reassured it is on its way. Months go by. Eventually they tell me it didn't pass customs and that they were going to reship. I requested to have it sent to a new address since I'm not going to be here much longer. They agreed. Another month goes by and I see that it says they attempted to deliver it to the post office for some reason and nobody was there so they didn't deliver it. I submit another ticket. They tell me to call the post office and that they sent it to the old address and not the new one. Out 300+ dollars and not going to receive my product and company is not going to do anything about it. Crooks.
Product return experience
For my return, the customer service, response time, and outcome were all great! I have ordered from the site 50+ times and every product has been great. This is the first time I had to return a product, and Katrina made the process extremely easy. Thank you!
Customer Service Goes Above and Beyond
Had an issue that I made Bodybuilding aware of and within 2 hours they had contacted me, gotten a bit more info, and refunded me for the issue. Customer service is top notch and the reason I will definitely continue ordering my supps from them.
An individual by the name of 'Champion…
An individual by the name of 'Champion Chris' helped me with a product that got misplaced or lost by the post office. He was very tentative and responsive to my emails. Thank you very much sir for your help.
Bodybuildinghere.com
Bodybuildinghere.com - this company still owes me £450.00
They sent me wrong products.
I returned the wrong products (signed return delivery)
Bodybuildinghere.com say the received products.
Still no refund - waiting since January 2023.
Whole saga been going on since Aug 2022.
Unbelievable
Mighty Millie was quick to respond and…
Mighty Millie was quick to respond and rectify our problem.
Package resent at no cost
USPS did not deliver my package and Chiseled Charles from customer service made sure I would get a new one at no extra cost.
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